Benz Chairman gets lost THREE TIMES using Benz Navigation
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2004 Lexus ES 330 NAV/ML
Benz Chairman gets lost THREE TIMES using Benz Navigation
Quality Problems Leave DaimlerChrysler Chief Lost In Stuttgart
Date Posted 04-05-2005
Mercedes-Benz
STUTTGART, Germany — DaimlerChrysler chairman Jürgen Schrempp himself was a victim of his company's faulty navigation system; the one in his car got him lost — three times.
In an ironic twist, the system couldn't find its way round Stuttgart — the city where Mercedes is headquartered. Schrempp said the navigation system on his Mercedes kept telling him to turn around as he was driving. "I realized only after the third time that there was a problem," he said.
Schrempp told German magazine Der Spiegel the problems were caused by giving too much responsibility for product development to suppliers: "It was wrong to rely fully and completely on system suppliers who supply a complete navigation system or an engine management system and thereby to trust that these parts work when they are brought together in the car." Mercedes recently had to recall 1.3 million cars because of technical faults.
Schrempp could face an angry showdown with shareholders at the DaimlerChrysler annual meeting this week. Shareholders are upset about the Mercedes quality problems and could vote not to ratify management's actions in protest; effectively a vote of no confidence in Schrempp.
What this means to you: Be glad you weren't on the other end of that phone call from Schrempp's lost car. Furthermore, this admission comes from a man who doesn't often admit to mistakes — so he must know the bad navigation might soon be the least of his troubles.
http://www.edmunds.com/insideline/do...ticleId=105280
Date Posted 04-05-2005
Mercedes-Benz
STUTTGART, Germany — DaimlerChrysler chairman Jürgen Schrempp himself was a victim of his company's faulty navigation system; the one in his car got him lost — three times.
In an ironic twist, the system couldn't find its way round Stuttgart — the city where Mercedes is headquartered. Schrempp said the navigation system on his Mercedes kept telling him to turn around as he was driving. "I realized only after the third time that there was a problem," he said.
Schrempp told German magazine Der Spiegel the problems were caused by giving too much responsibility for product development to suppliers: "It was wrong to rely fully and completely on system suppliers who supply a complete navigation system or an engine management system and thereby to trust that these parts work when they are brought together in the car." Mercedes recently had to recall 1.3 million cars because of technical faults.
Schrempp could face an angry showdown with shareholders at the DaimlerChrysler annual meeting this week. Shareholders are upset about the Mercedes quality problems and could vote not to ratify management's actions in protest; effectively a vote of no confidence in Schrempp.
What this means to you: Be glad you weren't on the other end of that phone call from Schrempp's lost car. Furthermore, this admission comes from a man who doesn't often admit to mistakes — so he must know the bad navigation might soon be the least of his troubles.
http://www.edmunds.com/insideline/do...ticleId=105280
MBWorld Fanatic!
Joined: Nov 2001
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From: Huntington Beach, Ca.
'17 Jaguar XF
Schrempp still doesn't get it....
"Schrempp told German magazine Der Spiegel the problems were caused by giving too much responsibility for product development to suppliers"...sure blame the suppliers. It's a sure sign of a company not taking responsibility. MB's problem is they don't know how to deal with or treat suppliers. The Japanese know how but MB is too arrogant to learn anything from anyone else. NIH syndrome to the max. Hopefully they'll wake up and do some serious introspection before it's too late. It's a shame such fine driving cars are handicapped with inferior quality, reliability, and attention to detail.
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From: Chicago,IL
05 C55 AMG, Jeep Grand Cherokee Overland 04
I pity the poor guy who was on the receiving end of his phone call/meeting when he described the incident to his engineers in the navigation/command department. Major chewing out from the boss :p
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sold.
Originally Posted by ///CLKfiftyfive
My COMAND Navigation is horrible, I really miss my Lexus Navi - that was the best on the market! Oh well, it is still a Toyota.
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Joined: May 2005
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From: S.Cali
mb e500
Originally Posted by ///CLKfiftyfive
My COMAND Navigation is horrible, I really miss my Lexus Navi - that was the best on the market! Oh well, it is still a Toyota.
The E's nav is really a pos compared with Lexus.
