ResistAll Protection Package
Last edited by searanch; Apr 16, 2006 at 06:29 PM. Reason: add extra info
Is there anything that the dealer is using on your interior and exterior that a professional detailer can't apply also?
These are questions, you as the consumer, should be asking the dealer. The answer, the correct answer is, "No, there is nothing in the Resistal application that's anything special. Any professional detailer can get these same products and apply them".
Now the dealer and/or the people applying the products won't usually be this honest but I can tell you that on the exterior they will most likely apply a polymer sealant. Most are made by ValuGuard so any professional detailer can obtain the same thing. In the interior nothing more than a conditioner is applied to the leather and a stain protector is applied to the carpets. Again most of these come from a company called "ValuGuard" so again any professional detailer can obtain and apply them and yes....they also come with a warranty.
One of my clients just bought a new Rover and he brought it to me to have a polymer applied to the exterior and then a stain protector applied to the carpets and condition the leather. I charged him around $200.00. The dealer was going to charge him around $600.00......for what?
My professional opinion....Don't do it.
Anthony
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I have a five year warranty with my resistall package. Same chemicals as a professional detailer; but, purchased from a store and salesman that will be at the same location throughout the 5 years. I'll trade it in or sell it to a friend, and it will look like new, or else we'll file a claim and bring it back to near new condition on their dime! MB isn't any less likely to charge a premium for carpets, leather, etc.. and it costs me nothing beyond the original $700 to replace stained interior items, or paint that has lost it's lustre.
It's always been a package deal with me. Mark heads up my MB team, and I hold his feet to the fire. The peace of mind vs. my giving him a piece of my mind is a win/win. Thanks
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I have a five year warranty with my resistall package. Same chemicals as a professional detailer; but, purchased from a store and salesman that will be at the same location throughout the 5 years. I'll trade it in or sell it to a friend, and car will look like new, or else we'll file a claim and bring it back to near new condition on their dime! MB isn't any less likely to charge a premium for carpets, leather, etc.. and it costs me nothing beyond the original $700 to replace stained interior items, tires, or paint that has lost it's lustre.
It's always been a package deal with me. Mark heads up my MB team, and I hold his feet to the fire. The peace of mind vs. my giving him a piece of my mind is a win/win. Thanks
So when I sold it to buy the c63 I saw value in getting the warranty (the version I got was touch of class). I can see why people don't get it but for me it's extremely helpful because my car isn't garage kept and sits in the NorCal sun all day. It is also inconveniently parked by a tree where it collects some bird dirt. I've only had it for a few months but the crap just wipes off with minimal effort. Also, the warranty is nice since they'll cover any stains inside or out.
If you're willing to put in the time to wax your car regularly, don't go for it. If you don't then I think it's worth it.
Read the fine print (I’ve often wondered why they call it that, there is usually nothing ‘fine’ about it) the new car buyer, under the terms of the warranty must bring their car in for periodic service (i.e. renewing the polish and wax).
If these terms are ignored the contract becomes null and void because the periodic maintenance, which they paid good money for was never carried out. These paint and / or interior protection packages do not last five years; they are a five year service contract.
When we called them to file a claim, we were told it's not covered. The reason given sounds absurd -- because they cannot apply cleaning adhesive on the headliner!. I re-read the fine print, there's no mentioning of such a exclusion, but it does say it's not refundable.
What a scam, a total rip-off.




