[Skylaw]

Originally Posted by allenjdmb

too soon after pairing it up the first time. Works well now. Thank you for your info here.

Glad it worked for you, even though my prior post didn't address the problem. Your phone and firmware are apparently compatible. If you select the cell phone display in the instrument cluster (or on COMAND) when starting, the first thing you'll see is your instrument cluster going from a "no phone" or "initializing phone" to a "phone ready" message - then at the bottom of newer COMANDs, you'll see "downloading phone book." The phone is usually ready to make calls (through COMAND buttons or voice control) and receive calls before phone book download is complete. That's normal operation.