B Service: What to expect?
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Member
Joined: Sep 2010
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2016 GLE 4MATIC
B Service: What to expect?
I am due for 20K - B service on my 550. I did prepay for it, so no worries there.
Reason for my post is, in your experience, what are some of the surprises that people have encountered during this service. Huge ones that may not be covered under routine service cost or warranty. If so, do you recommend doing those things with dealer or go somewhere else?
Last time I took it in for a small issue, and was asked to change windshield wipers. So soon? I declined, but wondering if I should pick a pair from local parts store?
Thanks,
Reason for my post is, in your experience, what are some of the surprises that people have encountered during this service. Huge ones that may not be covered under routine service cost or warranty. If so, do you recommend doing those things with dealer or go somewhere else?
Last time I took it in for a small issue, and was asked to change windshield wipers. So soon? I declined, but wondering if I should pick a pair from local parts store?
Thanks,
Member
Joined: Apr 2012
Posts: 206
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From: Maryland
2012 E350W4
Plus, w/ "rain-sense" wipers, the usage is about doubled vs. the way the wife and I normally use our wipers. MY THEORY: Rain-sense feature is deliberately programmed to ensure 100% visibility. It doesn't take into consideration (intelligent enough to know) that we have RainX windshield glass treatment, RainX wipers, and RainX washer fluid, which would require only about 25% normal wiper usage thanks to excellent rain repellency provided by the product. The feature is only as good as it's programmed, so unfortunately, the # of "wipes" of your windshield may be double/triple the "normal" usage (depending on year round weather conditions of your area). This would wear your wipers down quite considerably; thus, service tech taking note that you need wipers... Hope that all was clear! -- As Layman would have put it, the less you use your wipers, the longer the wipers will last.
Last edited by hofb99; May 12, 2012 at 01:07 AM.
Super Member
Joined: Oct 2010
Posts: 764
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From: North Carolina
2010 E350, 2015 S550
I only had a good suprise at my B service. The dealer asked if it would be OK to keep the car an extra day to replace all of the wood trim. He did not like they way the sun had faded it; I did not like the way it had faded either.
Hopefully you will have a good experience as well.
Hopefully you will have a good experience as well.
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Joined: Jan 2011
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From: Central Pennsylvania
2012 S350 Bluetec 4Matic, Diamond White, P2
I have encounter no surprises. Well, unless you consider the bills being far less than I had expected. My bills have all been about the same as my Volvos, Acuras, VWs. I am coming due for he 40K service on my 2011 Bluetec. I hear that one is pretty salty with the transmission drain/refill. Just about any Luxury brand is going get you for service costs eventually. It always kills me to read complaints about the service cost with Luxury vehicles. If you're going to play, you're going to pay.
Out Of Control!!
Joined: Jun 2008
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From: Earth
Porsche Macan S SportDesign / Ex M-B's: 11 & 10 & 06 E350's, 02 S500
Man, you guys have some good Service Foreman's who request for you to LET them change the wood. All the people I've worked with I'd probably have to pull teeth just to get them to do it EVEN IF my car fell into the DTB range of needing it.
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Joined: Mar 2006
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From: Waikele, Oahu, Hawaii
2011 GLK350 P1, Multi-media & AMG Pkg; 2010 E350 w/ prem 2; 2018 4Runner SR5 Prem. 4x4
its probably for the better to change the wipers at 10K miles...mines is squeaking when it wipes at 12K miles.
btw...how much does B1 costs? Im about to do B1 as well.
btw...how much does B1 costs? Im about to do B1 as well.
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Super Member
Joined: Oct 2010
Posts: 764
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From: North Carolina
2010 E350, 2015 S550
The dealer had it buffed out the next day but it is not the same. I have never had the car in an auto wash, unless touchless, and when I wash it I use the three bucket method with an air dryer. So basically I am **** about trying to keep as many scratches off of it as possible.
So the dealer meant well but they fumbled the ball at the goal line.
NEVER let them wash the car. Probably well known by most of you but I had to learn the hard way. They dealer has been a good experience otherwise.
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Out Of Control!!
Joined: Jun 2008
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From: Earth
Porsche Macan S SportDesign / Ex M-B's: 11 & 10 & 06 E350's, 02 S500
Ouch! That sucks! I let them wash my car last time, as my laziness to do it myself got a hold of me, but I was really paranoid. I picked the car up, pulled it over immediately after getting it out of their garage, and did a 10 minute inspection of the paint practically. Fortunately, having white means that even if they do swirl it, it's pretty much unnoticeable.
MBWorld Fanatic!
Joined: Dec 2011
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From: Paradise
w212 E550
.
MBWorld God!
Joined: Jul 2010
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From: on my way
2012 CLS63
alignment is 100 bones......and I got an SSLK model car for my salesman and a sl300 for my little girl, in red of course
and I completely forgot to ask about blinker fluid damnit!
was distracted by the sweet **** G ride that was there.....2012
and I completely forgot to ask about blinker fluid damnit!
was distracted by the sweet **** G ride that was there.....2012
Super Member
Joined: Apr 2011
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From: Suburban Phila., PA
2012 E350 Coupe
Geez I hope this isn't posted too late.
P-l-e-a-s-e ask if we can make a group buy at a good price. If so, I'm in!
I'm always looking to save a buck and it's sweeter when it's on important stuff.
Plus my dealer has been charging me a small fortune for it every time I go for service. Sure as hell uses a lot of it. Even using my signals less doesn't seem to help.
Thanks Hype!
(What a great forum).
P-l-e-a-s-e ask if we can make a group buy at a good price. If so, I'm in!
I'm always looking to save a buck and it's sweeter when it's on important stuff.
Plus my dealer has been charging me a small fortune for it every time I go for service. Sure as hell uses a lot of it. Even using my signals less doesn't seem to help.
Thanks Hype!
(What a great forum).
MBWorld Fanatic!
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W212 FL
MBWorld God!
Joined: Jul 2010
Posts: 31,278
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From: on my way
2012 CLS63
MBWorld Fanatic!
Joined: Dec 2011
Posts: 4,391
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W212 FL
lol
Super Member
Joined: Apr 2011
Posts: 639
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From: Suburban Phila., PA
2012 E350 Coupe
MBWorld Fanatic!
Joined: Dec 2011
Posts: 2,056
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From: Paradise
w212 E550
the point is some people want a nice car but still need trunk space. not too many people are fortunate enough like some of the fellow members here to have multiple cars. then they'll just get a nice suv instead. i hope what i'm saying make some sense.
MBWorld Fanatic!
Joined: Dec 2011
Posts: 4,391
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W212 FL
$100 is actually a great deal. i think even sears are charging similar price for other cars.
i think probably over 95% of the people will never use their suv to to off road.
the point is some people want a nice car but still need trunk space. not too many people are fortunate enough like some of the fellow members here to have multiple cars. then they'll just get a nice suv instead. i hope what i'm saying make some sense.
i think probably over 95% of the people will never use their suv to to off road.
the point is some people want a nice car but still need trunk space. not too many people are fortunate enough like some of the fellow members here to have multiple cars. then they'll just get a nice suv instead. i hope what i'm saying make some sense.
So, if it was a GLK I think all the stuffs could easiy fit w/o having to tweaks lol
