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Command in my 2009 CLS550 "locks up"....??

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Old Apr 30, 2012 | 10:08 PM
  #1  
Jksellman's Avatar
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From: San Francisco area
'03CLK500,13 Panamera GTS,00 BOXSTER,96CARRERA CAB
Command in my 2009 CLS550 "locks up"....??

The Command in my 2009 CLS550 has "locked up" on playing media a few times.
Media in this case is discs and SD memory cards. When the unit it locked up, it won't load or eject a disc (message says "loading...please wait).
If I bring up the source list, it will play radio, but not discs or files on an SD card. I hear the disc mechanism moving...but the task of loading or ejecting does not complete.
I have tried turning the unit on and of and turning the car on and off. If I turn off the car and go away for a while (hours), when I return, all is well until the next time.
I am fluent in car and home audio and video....this is a strange one.
It goes to the dealer Wednesday, but they don't really know what to do.
It has happened several time and though not life threatening, it is a pain in the ***.
The car is under warranty....
Anyone else have a similar experience????
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Old May 5, 2012 | 03:46 PM
  #2  
HemanT's Avatar
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From: Los Angeles, CA
2011 CLS550
Is your car paired with a Blackberry via Bluetooth when this is happening?
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Old May 5, 2012 | 03:48 PM
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From: San Francisco area
'03CLK500,13 Panamera GTS,00 BOXSTER,96CARRERA CAB
It is paired (via Bluetooth) with Motorola DROID....
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Old Apr 1, 2013 | 01:45 PM
  #4  
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09 CLS550
Originally Posted by Jksellman
The Command in my 2009 CLS550 has "locked up" on playing media a few times.
Media in this case is discs and SD memory cards. When the unit it locked up, it won't load or eject a disc (message says "loading...please wait).
If I bring up the source list, it will play radio, but not discs or files on an SD card. I hear the disc mechanism moving...but the task of loading or ejecting does not complete.
I have tried turning the unit on and of and turning the car on and off. If I turn off the car and go away for a while (hours), when I return, all is well until the next time.
I am fluent in car and home audio and video....this is a strange one.
It goes to the dealer Wednesday, but they don't really know what to do.
It has happened several time and though not life threatening, it is a pain in the ***.
The car is under warranty....
Anyone else have a similar experience????

I have the same car and yes my car does the same exact thing. I do not drive it often so have yet to remedy this let me know if you come up with anything.
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Old Apr 1, 2013 | 01:58 PM
  #5  
Jksellman's Avatar
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Joined: Mar 2002
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From: San Francisco area
'03CLK500,13 Panamera GTS,00 BOXSTER,96CARRERA CAB
Unit replaced

MBNA replaced the command unit under my warranty....
This problem seems common.
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