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Comand online search function issue

Old 01-11-2017, 02:09 PM
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2020 Audi R8 V10, 2016 AMG GTS, 2018 E63S Edition 1, 2018 Porsche GTS Cab, 2012 C63 BS
Comand online search function issue

Lately when I used Comand to search for a POI via the online search I get a time out while trying to establish an internet connection. My phone is clearly connected to the car with good service readings.... Is there something Im missing here because I like to use this option alot when going places I have not been. (vs googling it on my phone and manually entering).

Thanks in advance.
Old 01-12-2017, 10:45 AM
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Originally Posted by Vic55
Lately when I used Comand to search for a POI via the online search I get a time out while trying to establish an internet connection. My phone is clearly connected to the car with good service readings.... Is there something Im missing here because I like to use this option alot when going places I have not been. (vs googling it on my phone and manually entering).

Thanks in advance.
If my memory serves me correctly, Comand actually has to establish a link with a server in Germany and the response is from the Father Land. Awful. Same as with my 2013 SL550. Mercedes Benz Customer Service told me that was why the connection was so awful and intermittent.
Old 01-12-2017, 11:11 AM
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Originally Posted by California John
If my memory serves me correctly, Comand actually has to establish a link with a server in Germany and the response is from the Father Land. Awful. Same as with my 2013 SL550. Mercedes Benz Customer Service told me that was why the connection was so awful and intermittent.
Thanks John, that truly is pathetic while my M5 can do an online search literally seconds after I start the car. I did get an MBrace Tech on the line and we tried a few trouble shooting processes to no avail.

Thank god the car drives like it does
Old 01-12-2017, 04:59 PM
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Originally Posted by Vic55
Thanks John, that truly is pathetic while my M5 can do an online search literally seconds after I start the car. I did get an MBrace Tech on the line and we tried a few trouble shooting processes to no avail.

Thank god the car drives like it does
And it's 3G through Verizon. Welcome to 2009.
Old 01-14-2017, 12:38 PM
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?
Originally Posted by AMG 17GT
And it's 3G through Verizon. Welcome to 2009.
It is a safety feature. like the "apps" and website that were designed 10 years ago and never improved (except the all important pictures).

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