Comand screen black-out.
#1
Newbie
Thread Starter
Comand screen black-out.
I have a GT S that was built early 2015 and stayed more than a year at the showroom of the dealer, until I bought it 7 months ago.
Since I have it, the COMAND screen sometimes remains black when I start the car. No means of turning it on, except for a complete power cycle. That is, stopping the car and turn off the contact for a minute of so. When restarting, the COMAND then works again.
If I continue driving with the black COMAND screen, everything else works normally. I can e.g. set the navigation with voice commands (linguatronic) and use the smaller screen between the speed and RPM dials for navigation. Further, I can also take a phone call, listen to the radio, etc, but all with a black COMAND screen. Pushing the volume knob just turns the audio off/on, but does not turn on the screen.
I already described this to my dealer who updated the software, but he could not reproduce the issue. I reported this problem also on the PL forum, but it seems to be no common problem...
Anybody else experienced this problem? Any clue on how to reset the screen without shutting of the contact? Anybody knows of some cable connection that could be loose? I plan to go back to the dealer who will probably open a TIPS case, but the dealer where I bought the car is a bit far away...
Since I have it, the COMAND screen sometimes remains black when I start the car. No means of turning it on, except for a complete power cycle. That is, stopping the car and turn off the contact for a minute of so. When restarting, the COMAND then works again.
If I continue driving with the black COMAND screen, everything else works normally. I can e.g. set the navigation with voice commands (linguatronic) and use the smaller screen between the speed and RPM dials for navigation. Further, I can also take a phone call, listen to the radio, etc, but all with a black COMAND screen. Pushing the volume knob just turns the audio off/on, but does not turn on the screen.
I already described this to my dealer who updated the software, but he could not reproduce the issue. I reported this problem also on the PL forum, but it seems to be no common problem...
Anybody else experienced this problem? Any clue on how to reset the screen without shutting of the contact? Anybody knows of some cable connection that could be loose? I plan to go back to the dealer who will probably open a TIPS case, but the dealer where I bought the car is a bit far away...
#2
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Join Date: Jan 2013
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2022 AMG SL63
I have a GT S that was built early 2015 and stayed more than a year at the showroom of the dealer, until I bought it 7 months ago.
Since I have it, the COMAND screen sometimes remains black when I start the car. No means of turning it on, except for a complete power cycle. That is, stopping the car and turn off the contact for a minute of so. When restarting, the COMAND then works again.
If I continue driving with the black COMAND screen, everything else works normally. I can e.g. set the navigation with voice commands (linguatronic) and use the smaller screen between the speed and RPM dials for navigation. Further, I can also take a phone call, listen to the radio, etc, but all with a black COMAND screen. Pushing the volume knob just turns the audio off/on, but does not turn on the screen.
I already described this to my dealer who updated the software, but he could not reproduce the issue. I reported this problem also on the PL forum, but it seems to be no common problem...
Anybody else experienced this problem? Any clue on how to reset the screen without shutting of the contact? Anybody knows of some cable connection that could be loose? I plan to go back to the dealer who will probably open a TIPS case, but the dealer where I bought the car is a bit far away...
Since I have it, the COMAND screen sometimes remains black when I start the car. No means of turning it on, except for a complete power cycle. That is, stopping the car and turn off the contact for a minute of so. When restarting, the COMAND then works again.
If I continue driving with the black COMAND screen, everything else works normally. I can e.g. set the navigation with voice commands (linguatronic) and use the smaller screen between the speed and RPM dials for navigation. Further, I can also take a phone call, listen to the radio, etc, but all with a black COMAND screen. Pushing the volume knob just turns the audio off/on, but does not turn on the screen.
I already described this to my dealer who updated the software, but he could not reproduce the issue. I reported this problem also on the PL forum, but it seems to be no common problem...
Anybody else experienced this problem? Any clue on how to reset the screen without shutting of the contact? Anybody knows of some cable connection that could be loose? I plan to go back to the dealer who will probably open a TIPS case, but the dealer where I bought the car is a bit far away...
#3
Newbie
Thread Starter
I am mainly curious whether others experienced the same problem (apparently not) and if so, if I can do something myself to solve it.
#4
MBWorld Fanatic!
Regards
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