Here is the service record list from MB part 1
11-22-2002, 05:47 PM
#1
Super Member
Thread Starter
Here is the service record list from MB part 1
Service Records
Service Records # Bulletins Date Chassis Group Problem Description
1 #637 1/8/2001 210 82 PULSATING INTERFERENCE DURING
AM RECEPTION
ROUTE=ALL
TO: ALL SHOP FOREMEN
ALL SERVICE MANAGERS
ALL PARTS MANAGERS
ALL SERVICE ADVISORS
ALL WARRANTY ADMINISTRATORS
CC: MBUSA FIELD PERSONNEL
VPC / PDC MANAGERS
SUBJECT: DEALER TECHNICAL BULLETIN 88/00
88/00-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS
CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS
88/00-2 GROUP 82 - MY 00 AND 01, MODEL 210, PULSATING INTERFERENCE DURING
AM RECEPTION: For complaints of pulsating interference during AM reception,
ensure that the CAN wiring from the instrument cluster (A1) to the radio
(A2) or COMAND (A40/3) is not routed together with the antenna cable.
In cases where the CAN and antenna wiring are routed together, reroute
these lines so that they are as far away from each other as possible.
Service Engineering
JWcm
1-8-00
2 #635 1/8/2001 203 72 NOISE FROM WINDOWS WHEN FULLY RAISED/LOWERED
TO: ALL SHOP FOREMEN
ALL SERVICE MANAGERS
ALL PARTS MANAGERS
ALL SERVICE ADVISORS
ALL WARRANTY ADMINISTRATORS
CC: MBUSA FIELD PERSONNEL
VPC / PDC MANAGERS
SUBJECT: DEALER TECHNICAL BULLETIN 84/00
84/00-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS
CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS
84/00-2 GROUP 72 - 203, NOISE FROM WINDOWS WHEN FULLY RAISED/LOWERED: In
case of complaints of crackling noises when closing or opening the
front/rear windows as the window approaches the fully opened/fully closed
position, install new plastic clips.
The plastic connector clip between the glass pane and the window lift
mechanism may move around in the window mount when subject to load, causing
it to rub against the surface of the glass.
To correct, fit new plastic clips, part number *203 720 00 14 in
accordance with AR72.10-P-1900P for the front door and AR.72.12-P-1910P for
the rear door.
The same part number has been retained for the modified part. The two can
be distinguished by their width, the previous clip was 25 mm wide and the
modified plastic clip is 30 mm wide.
The modified part has been phased into series production since October
2000.
The PDCs have only the modified part in stock.
For Warranty, please use damage code:
Front door: 72227 36
Rear door: 73227 36
*Part will be available in PDC mid-January 2001.
Service Engineering
JMcm
1-08-00
3 #640 1/9/2001 203 72 FRONT DOOR NOT UNLOCKING WITH
TRANSMITTER KEY
ROUTE=ALL
TO: ALL SHOP FOREMEN
ALL SERVICE MANAGERS
ALL PARTS MANAGERS
ALL SERVICE ADVISORS
ALL WARRANTY ADMINISTRATORS
CC: MBUSA FIELD PERSONNEL
VPC / PDC MANAGERS
SUBJECT: DEALER TECHNICAL BULLETIN 01/01
01/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS
CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS
01/01-2 GROUP 72 - ALL 203 MODELS, FRONT DOOR NOT UNLOCKING WITH
TRANSMITTER KEY: In case of complaints of front doors not opening after
unlocking with the transmitter key, too little or no clearance in the door
lock may lead to the doors remaining locked after an unlock operation.
Adjust the clearance in accordance with WIS repair procedure,
AR72.10-P-4011P.
NOTE: The Front door lock on the LEFT has a right hand thread. The front
door lock on the RIGHT has a left-hand thread.
For warranty, please use Damage Code: 72111 16
Service Engineering
ENcm
1-09-00
4 #017 1/19/2001 215/220 82 repair the
Heated Washer Hose on S and CL class vehicles.
ROUTE=ALL
TO: ALL SHOP FOREMEN
ALL SERVICE MANAGERS
ALL PARTS MANAGERS AND ADVISORS
ALL SERVICE ADVISORS
ALL WARRANTY ADMINISTRATORS
ALL SALES MANAGERS AND REPRESENTATIVES
CC: MBUSA FIELD PERSONNEL
VPC / PDC MANAGERS
SUBJECT: GROUP 82 - MODELS 215/220, HEATED WASHER HOSE
As follow-up to MB-Net Message No. 015 dated January 18, 2001, please find
enclosed necessary warranty information and work instructions to repair the
Heated Washer Hose on S and CL class vehicles.
Damage code: 86900 40
Operation Code: 86-0000 inspect only (Time = 0.1 hr)
Model Indicator: 01
Operation Code: 02-3407 inspect and replace
(Time = 0.8 hr)
Model Indicator: M1, M2, M3, M4, M5, N1, N2, N3
Part number: 220 860 08 92
The FAULTY heated washer hose, which is located next to the washer
reservoir, behind the right side head lamp, is identified via both the part
number, which is 220 860 08 92, AND a SINGLE PVC covering tube at the
electrical connector, which covers BOTH WIRES.
If a faulty heated washer hose is found, remove and replace the hose
assembly with the correct part number 220 860 08 92 (with TWO SEPARATE wire
covering tubes per wire)
Vehicles with part number 220 860 05 95 are good and do not need
replacement.
Additional parts for vehicles in retailer inventory will be drop shipped to
retailers during the week of the 22nd.
The forthcoming Recall Campaign Bulletin and Client Notification Letter
will be distributed during the week of January 29, 2001.
Engineering Services
1/19/01
5 #015 1/8/2001 215/220 82 Washer hose
ROUTE=ALL
To: All Mercedes-Benz Retailers
Subject: Recall of 2001 Model-Year CL-Class and S-Class
Date: January 18, 2001
This is to advise you that on January 17, 2001, the National Highway
Traffic Safety Administration (NHTSA) was notified that Mercedes-Benz
USA LLC will conduct a recall campaign of certain 2001 model-year
CL-Class and S-Class vehicles produced after November 1, 2000.
Due to a supplier quality problem the sheathing material on the electrical
connection of the heated windshield washer hose may overheat and cause
surrounding plastic and insulation to melt. After careful analysis, it has
been decided to recall and replace the heated windshield washer hose on all
affected vehicles.
Approximately 3400 vehicles in the U.S. are affected by the Recall
Campaign.
Of these approximately 1000 are in retailer possession. On Friday
afternoon
January 19, 2001 the affected vehicles will be flagged in VMI.
GIVEN THIS NOTICE, IT IS ILLEGAL TO RETAIL ANY INCLUDED VEHICLES UNTIL THE
RECALL REPAIR HAS BEEN COMPLETED. VIN RANGE:
2001 CL-CLASS VEHICLES FROM SERIAL END NUMBER 012920 TO 014503
2001 S-CLASS VEHICLES FROM SERIAL END NUMBER 176005 TO 191401
IF YOU ARE IN POSSESSION OF AN AFFECTED VEHICLE, PLEASE DISCONNECT THE
ELECTRICAL CONNECTOR TO THE HEATED WASHER HOSE IMMEDIATELY. THE HEATING
ELEMENT ACTIVATES AND RECEIVES CURRENT IN LOW AMBIENT TEMPERATURES(40§F or
lower)WHEN THE VEHICLE IS RUNNING. VEHICLES CAN NOT BE SOLD WITH
DISCONNECTED
ELECTRICAL CONNECTORS.
On Thursday, January 18, each retailer will be shipped two repair parts by
FedEx. On Friday, January 19, MBUSA will provide work instructions and
applicable warranty codes via MBNet for you to repair client critical
vehicles. Additional parts quantities will be distributed automatically
based
on vehicle sales and parts availability.
The Recall Bulletin with illustrated work instructions is being finalized
and
will be distributed in the next two weeks.
A Client notification letter will be distributed in late January,2001.
Additional part orders will not be accepted at this time. Further details
will follow tomorrow.
Engineering Services
1/18/01
6 026 1/24/2001 203 82 POOR AM/FM RECEPTION,
VEHICLE CAN ONLY BE REMOTELY UNLOCKED FROM WITHIN A SMALL RADIUS:
To: CANADA, HO, PDC, TRNG, VPC
cc:
Subject: DTB - MB-Net Message No. 026, Grp. 82 - 203 Poor AM/FM
Reception
TO: ALL SHOP FOREMEN
ALL SERVICE MANAGERS
ALL PARTS MANAGERS
ALL SERVICE ADVISORS
ALL WARRANTY ADMINISTRATORS
CC: MBUSA FIELD PERSONNEL
VPC / PDC MANAGERS
SUBJECT: DEALER TECHNICAL BULLETIN 02/01
02/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS
CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS
02/01-2 GROUP 82 - MODEL 203, BEFORE VIN F038930, POOR AM/FM RECEPTION,
VEHICLE CAN ONLY BE REMOTELY UNLOCKED FROM WITHIN A SMALL RADIUS:
Complaints of poor AM/FM reception and/or short remote vehicle unlocking
range may be caused by the ground contacts of the rear windscreen being
coated with primer, which weakens or breaks the contact to the antenna
amplifier module. To resolve, replace the rear window, rear window antenna
amplifier module (A2/71) and all ground clips. Refer to WIS document
AR67.20-P-2000P for window replacement procedures.
The part numbers affected are 203 670 01 80 for Green Glass and 203 670 05
80 for Blue Glass. For warranty, please use Damage Code 82776 74.
Service Engineering
JWdg
1-24-01
7 027 1/24/2001 220 54 MODEL 220, FUSE RATING:
To: CANADA, HO, PDC, TRNG, VPC
cc:
Subject: DTB - MB-Net Message No. 027 - Grp. 54, Model 220 Fuse
Rating
ROUTE=ALL
TO: ALL SHOP FOREMEN
ALL SERVICE MANAGERS
ALL PARTS MANAGERS
ALL SERVICE ADVISORS
ALL WARRANTY ADMINISTRATORS
CC: MBUSA FIELD PERSONNEL
VPC / PDC MANAGERS
Service Records # Bulletins Date Chassis Group Problem Description
1 #637 1/8/2001 210 82 PULSATING INTERFERENCE DURING
AM RECEPTION
ROUTE=ALL
TO: ALL SHOP FOREMEN
ALL SERVICE MANAGERS
ALL PARTS MANAGERS
ALL SERVICE ADVISORS
ALL WARRANTY ADMINISTRATORS
CC: MBUSA FIELD PERSONNEL
VPC / PDC MANAGERS
SUBJECT: DEALER TECHNICAL BULLETIN 88/00
88/00-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS
CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS
88/00-2 GROUP 82 - MY 00 AND 01, MODEL 210, PULSATING INTERFERENCE DURING
AM RECEPTION: For complaints of pulsating interference during AM reception,
ensure that the CAN wiring from the instrument cluster (A1) to the radio
(A2) or COMAND (A40/3) is not routed together with the antenna cable.
In cases where the CAN and antenna wiring are routed together, reroute
these lines so that they are as far away from each other as possible.
Service Engineering
JWcm
1-8-00
2 #635 1/8/2001 203 72 NOISE FROM WINDOWS WHEN FULLY RAISED/LOWERED
TO: ALL SHOP FOREMEN
ALL SERVICE MANAGERS
ALL PARTS MANAGERS
ALL SERVICE ADVISORS
ALL WARRANTY ADMINISTRATORS
CC: MBUSA FIELD PERSONNEL
VPC / PDC MANAGERS
SUBJECT: DEALER TECHNICAL BULLETIN 84/00
84/00-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS
CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS
84/00-2 GROUP 72 - 203, NOISE FROM WINDOWS WHEN FULLY RAISED/LOWERED: In
case of complaints of crackling noises when closing or opening the
front/rear windows as the window approaches the fully opened/fully closed
position, install new plastic clips.
The plastic connector clip between the glass pane and the window lift
mechanism may move around in the window mount when subject to load, causing
it to rub against the surface of the glass.
To correct, fit new plastic clips, part number *203 720 00 14 in
accordance with AR72.10-P-1900P for the front door and AR.72.12-P-1910P for
the rear door.
The same part number has been retained for the modified part. The two can
be distinguished by their width, the previous clip was 25 mm wide and the
modified plastic clip is 30 mm wide.
The modified part has been phased into series production since October
2000.
The PDCs have only the modified part in stock.
For Warranty, please use damage code:
Front door: 72227 36
Rear door: 73227 36
*Part will be available in PDC mid-January 2001.
Service Engineering
JMcm
1-08-00
3 #640 1/9/2001 203 72 FRONT DOOR NOT UNLOCKING WITH
TRANSMITTER KEY
ROUTE=ALL
TO: ALL SHOP FOREMEN
ALL SERVICE MANAGERS
ALL PARTS MANAGERS
ALL SERVICE ADVISORS
ALL WARRANTY ADMINISTRATORS
CC: MBUSA FIELD PERSONNEL
VPC / PDC MANAGERS
SUBJECT: DEALER TECHNICAL BULLETIN 01/01
01/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS
CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS
01/01-2 GROUP 72 - ALL 203 MODELS, FRONT DOOR NOT UNLOCKING WITH
TRANSMITTER KEY: In case of complaints of front doors not opening after
unlocking with the transmitter key, too little or no clearance in the door
lock may lead to the doors remaining locked after an unlock operation.
Adjust the clearance in accordance with WIS repair procedure,
AR72.10-P-4011P.
NOTE: The Front door lock on the LEFT has a right hand thread. The front
door lock on the RIGHT has a left-hand thread.
For warranty, please use Damage Code: 72111 16
Service Engineering
ENcm
1-09-00
4 #017 1/19/2001 215/220 82 repair the
Heated Washer Hose on S and CL class vehicles.
ROUTE=ALL
TO: ALL SHOP FOREMEN
ALL SERVICE MANAGERS
ALL PARTS MANAGERS AND ADVISORS
ALL SERVICE ADVISORS
ALL WARRANTY ADMINISTRATORS
ALL SALES MANAGERS AND REPRESENTATIVES
CC: MBUSA FIELD PERSONNEL
VPC / PDC MANAGERS
SUBJECT: GROUP 82 - MODELS 215/220, HEATED WASHER HOSE
As follow-up to MB-Net Message No. 015 dated January 18, 2001, please find
enclosed necessary warranty information and work instructions to repair the
Heated Washer Hose on S and CL class vehicles.
Damage code: 86900 40
Operation Code: 86-0000 inspect only (Time = 0.1 hr)
Model Indicator: 01
Operation Code: 02-3407 inspect and replace
(Time = 0.8 hr)
Model Indicator: M1, M2, M3, M4, M5, N1, N2, N3
Part number: 220 860 08 92
The FAULTY heated washer hose, which is located next to the washer
reservoir, behind the right side head lamp, is identified via both the part
number, which is 220 860 08 92, AND a SINGLE PVC covering tube at the
electrical connector, which covers BOTH WIRES.
If a faulty heated washer hose is found, remove and replace the hose
assembly with the correct part number 220 860 08 92 (with TWO SEPARATE wire
covering tubes per wire)
Vehicles with part number 220 860 05 95 are good and do not need
replacement.
Additional parts for vehicles in retailer inventory will be drop shipped to
retailers during the week of the 22nd.
The forthcoming Recall Campaign Bulletin and Client Notification Letter
will be distributed during the week of January 29, 2001.
Engineering Services
1/19/01
5 #015 1/8/2001 215/220 82 Washer hose
ROUTE=ALL
To: All Mercedes-Benz Retailers
Subject: Recall of 2001 Model-Year CL-Class and S-Class
Date: January 18, 2001
This is to advise you that on January 17, 2001, the National Highway
Traffic Safety Administration (NHTSA) was notified that Mercedes-Benz
USA LLC will conduct a recall campaign of certain 2001 model-year
CL-Class and S-Class vehicles produced after November 1, 2000.
Due to a supplier quality problem the sheathing material on the electrical
connection of the heated windshield washer hose may overheat and cause
surrounding plastic and insulation to melt. After careful analysis, it has
been decided to recall and replace the heated windshield washer hose on all
affected vehicles.
Approximately 3400 vehicles in the U.S. are affected by the Recall
Campaign.
Of these approximately 1000 are in retailer possession. On Friday
afternoon
January 19, 2001 the affected vehicles will be flagged in VMI.
GIVEN THIS NOTICE, IT IS ILLEGAL TO RETAIL ANY INCLUDED VEHICLES UNTIL THE
RECALL REPAIR HAS BEEN COMPLETED. VIN RANGE:
2001 CL-CLASS VEHICLES FROM SERIAL END NUMBER 012920 TO 014503
2001 S-CLASS VEHICLES FROM SERIAL END NUMBER 176005 TO 191401
IF YOU ARE IN POSSESSION OF AN AFFECTED VEHICLE, PLEASE DISCONNECT THE
ELECTRICAL CONNECTOR TO THE HEATED WASHER HOSE IMMEDIATELY. THE HEATING
ELEMENT ACTIVATES AND RECEIVES CURRENT IN LOW AMBIENT TEMPERATURES(40§F or
lower)WHEN THE VEHICLE IS RUNNING. VEHICLES CAN NOT BE SOLD WITH
DISCONNECTED
ELECTRICAL CONNECTORS.
On Thursday, January 18, each retailer will be shipped two repair parts by
FedEx. On Friday, January 19, MBUSA will provide work instructions and
applicable warranty codes via MBNet for you to repair client critical
vehicles. Additional parts quantities will be distributed automatically
based
on vehicle sales and parts availability.
The Recall Bulletin with illustrated work instructions is being finalized
and
will be distributed in the next two weeks.
A Client notification letter will be distributed in late January,2001.
Additional part orders will not be accepted at this time. Further details
will follow tomorrow.
Engineering Services
1/18/01
6 026 1/24/2001 203 82 POOR AM/FM RECEPTION,
VEHICLE CAN ONLY BE REMOTELY UNLOCKED FROM WITHIN A SMALL RADIUS:
To: CANADA, HO, PDC, TRNG, VPC
cc:
Subject: DTB - MB-Net Message No. 026, Grp. 82 - 203 Poor AM/FM
Reception
TO: ALL SHOP FOREMEN
ALL SERVICE MANAGERS
ALL PARTS MANAGERS
ALL SERVICE ADVISORS
ALL WARRANTY ADMINISTRATORS
CC: MBUSA FIELD PERSONNEL
VPC / PDC MANAGERS
SUBJECT: DEALER TECHNICAL BULLETIN 02/01
02/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS
CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS
02/01-2 GROUP 82 - MODEL 203, BEFORE VIN F038930, POOR AM/FM RECEPTION,
VEHICLE CAN ONLY BE REMOTELY UNLOCKED FROM WITHIN A SMALL RADIUS:
Complaints of poor AM/FM reception and/or short remote vehicle unlocking
range may be caused by the ground contacts of the rear windscreen being
coated with primer, which weakens or breaks the contact to the antenna
amplifier module. To resolve, replace the rear window, rear window antenna
amplifier module (A2/71) and all ground clips. Refer to WIS document
AR67.20-P-2000P for window replacement procedures.
The part numbers affected are 203 670 01 80 for Green Glass and 203 670 05
80 for Blue Glass. For warranty, please use Damage Code 82776 74.
Service Engineering
JWdg
1-24-01
7 027 1/24/2001 220 54 MODEL 220, FUSE RATING:
To: CANADA, HO, PDC, TRNG, VPC
cc:
Subject: DTB - MB-Net Message No. 027 - Grp. 54, Model 220 Fuse
Rating
ROUTE=ALL
TO: ALL SHOP FOREMEN
ALL SERVICE MANAGERS
ALL PARTS MANAGERS
ALL SERVICE ADVISORS
ALL WARRANTY ADMINISTRATORS
CC: MBUSA FIELD PERSONNEL
VPC / PDC MANAGERS
