Service records part2
11-22-2002, 05:49 PM
#1
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Thread Starter
Service records part2
SUBJECT: DEALER TECHNICAL BULLETIN 03/01
03/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS
CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS
03/01-2 GROUP 54 - MY 01, MODEL 220, FUSE RATING: Please note that the
fuse rating for F1f20, F1f21, F1f22 has changed from 7.5 amps to 5 amps for
MY 01. Reference wiring diagram PE54.15-U-2101SA.
Under no circumstances should higher value fuses be used.
Service Engineering
DVdg
1-24-01
8 028 1/24/2001 170,203,202 with w111 motor 42 ENGINE, ABS INDICATOR
LAMP ON AND FAULT CODE C1000-008 STORED
To: CANADA, HO, PDC, TRNG, VPC
cc:
Subject: DTB - MB-Net Message No. 028 - Grp. 42, Models 170,
203, 202 with M111 Engine, ABS Indicator Light On
ROUTE=ALL
TO: ALL SHOP FOREMEN
ALL SERVICE MANAGERS
ALL PARTS MANAGERS
ALL SERVICE ADVISORS
ALL WARRANTY ADMINISTRATORS
CC: MBUSA FIELD PERSONNEL
VPC / PDC MANAGERS
SUBJECT: DEALER TECHNICAL BULLETIN 04/01
04/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS
CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS
04/01-2 GROUP 42 - MODELS 170, 203, 202 WITH M111 ENGINE, ABS INDICATOR
LAMP ON AND FAULT CODE C1000-008 STORED: In isolated cases, the ABS
indicator lamp may light up and ESP/BAS/ABS fault messages appear in the
multi-function display. While driving or
just after the vehicle has been started, in such cases the fault code
C1000-008 is stored in the ESP control module. This fault is generated by
a brief, internal interruption in communications in the ESP control module.
Once the engine has been restarted, the fault message is no longer
displayed and the ESP system is reactivated. The fault remains stored in
the fault memory. No countermeasure is available at the present time.
Replacing the control module will not resolve the problem. Should this
fault occur, delete the fault code without performing any further repair
action be sure to note this on the repair order.
We will notify you as soon as a countermeasure is available.
Service Engineering
JLdg
1-24-01
9 029 1/24/2001 all with w113 1 GURGLING NOISE COMING FROM THE HEATER BOX:
To: CANADA, HO, PDC, TRNG, VPC
cc:
Subject: DTB - MB-Net Message No. 029 - Group 01, Model 129,
208, 210, 215 and 220 with 113 Engine, Gurgling Noise
TO: ALL SHOP FOREMEN
ALL SERVICE MANAGERS
ALL PARTS MANAGERS
ALL SERVICE ADVISORS
ALL WARRANTY ADMINISTRATORS
CC: MBUSA FIELD PERSONNEL
VPC / PDC MANAGERS
SUBJECT: DEALER TECHNICAL BULLETIN 05/01
05/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS
CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS
05/01-2 GROUP 01.30 - MODELS 129, 208, 210, 215 AND 220 WITH 113 ENGINE,
GURGLING NOISE COMING FROM THE HEATER BOX: Additional Information
regarding the above complaint: For vehicles before serial no. 285600
(production date 01/2001), before any repair work is done on the cooling
system, coolant pump, heater box, etc., remove the left side cylinder head
and check if the coolant passage is blocked with casting skin. If casting
skin is present, remove it with a sharp knife.
In case of warranty, please use Damage Code: 01243 24 - Cylinder Head,
Plugged
Service Engineering
ERdg
1-24-01
10 029 1/24/2001 203 83 CLIMATE CONTROL PANEL OPERATING INCORRECTLY: Gentlemen,
Please see the Dealer Technical Bulletin #040 below. This bulletin
replaces #029 sent out last week. FYI
----------------------------------------------------------------------------
ROUTE=ALL
TO: ALL SHOP FOREMEN
ALL SERVICE MANAGERS
ALL PARTS MANAGERS
ALL SERVICE ADVISORS
ALL WARRANTY ADMINISTRATORS
CC: MBUSA FIELD PERSONNEL
VPC / PDC MANAGERS
SUBJECT: DEALER TECHNICAL BULLETIN 05/01
*** REPLACES MB-NET NO. 029 DATED JANUARY 24, 2001 ***
05/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS
CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS
05/01-2 GROUP 01.30 - MODELS 129, 208, 210, 215 AND 220 WITH 113 ENGINE,
GURGLING NOISE COMING FROM THE HEATER BOX: Additional Information
regarding the above complaint: For vehicles before ENGINE serial no.
285600 (production date 01/2001), before any repair work is done on the
cooling system, coolant pump, heater box, etc., remove the left side
cylinder head and check if the coolant passage is blocked with casting
skin. If casting skin is present, remove it with a sharp knife.
In case of warranty, please use Damage Code: 01243 24 - Cylinder Head,
Plugged
Service Engineering
ERdg
1-29-01
11 031 1/29/2001 163 with W113 1 GURGLING NOISE COMING FROM
THE HEATER BOX
01M/01-2 GROUP 01 - MODEL 163 WITH 113 ENGINE, GURGLING NOISE COMING FROM
THE HEATER BOX: Additional Information regarding the above complaint: For
vehicles before ENGINE serial no. 285600 (production date 01/2001), before
any repair work is done on the
cooling system, coolant pump, heater box, etc., remove the left side
cylinder head and check if the coolant passage is blocked with casting
skin. If casting skin is present, remove it with a sharp knife.
In case of warranty, please use Damage Code: 01243 24 - Cylinder Head,
Plugged
Service Engineering
ERdg
1-29-01
12 032 1/24/2001 215/220 82 HEATED WASHER HOSE
To: CANADA, HO, PDC, TRNG, VPC
cc:
Subject: MB-Net 032 - Group 82, Models 215/220 Heated Washer
Hose
TO: ALL SHOP FOREMEN
ALL SERVICE MANAGERS
ALL PARTS MANAGERS AND ADVISORS
ALL SERVICE ADVISORS
ALL WARRANTY ADMINISTRATORS
ALL SALES MANAGERS AND REPRESENTATIVES
CC: MBUSA FIELD PERSONNEL
VPC / PDC MANAGERS
SUBJECT: GROUP 82 - MODELS 215/220, HEATED WASHER HOSE
*** REPLACES MB-NET NO. 017 DATED JANUARY 19, 2001 ***
As follow-up to MB-Net Message No. 015 dated January 18, 2001, please find
enclosed necessary warranty information and work instructions to repair the
Heated Washer Hose on S and CL class vehicles.
Damage code: 86900 40
Operation Code: 86-0000 inspect only (Time = 0.1 hr)
Model Indicator: 01
Operation Code: 02-3407 inspect and replace
(Time = 0.8 hr)
Model Indicator: M1, M2, M3, M4, M5, N1, N2, N3
Part number: 220 860 08 92
The FAULTY heated washer hose, which is located next to the washer
reservoir, behind the right side head lamp, is identified via both the part
number, which is 220 860 08 92, AND a SINGLE PVC covering tube at the
electrical connector, which covers BOTH WIRES.
If a faulty heated washer hose is found, remove and replace the hose
assembly with the correct part number 220 860 08 92 (with TWO SEPARATE wire
covering tubes per wire)
Vehicles with part number 220 860 05 92 are good and do not need
replacement.
Additional parts for vehicles in retailer inventory will be drop shipped to
retailers during the week of the 22nd.
The forthcoming Recall Campaign Bulletin and Client Notification Letter
will be distributed during the week of January 29, 2001.
Engineering Services
1/24/01
13 052 2/5/2001 203 80 In
cases where the remote SmartKey is intermittently unable to operate the
Central Locking System, or intermittently unable to be turned in the
Electronic Ignition Switch (N73), Gentlemen,
Please see DTB #052 below. FYI
-----------------------------------------------------------------------
ROUTE=ALL
To: ALL SHOP FOREMEN
ALL SERVICE MANAGERS
ALL PARTS MANAGERS
ALL SERVICE ADVISORS
ALL WARRANTY ADMINISTRATORS
CC: MBUSA FIELD PERSONNEL
VPC / PDC MANAGERS
SUBJECT: DEALER TECHNICAL BULLETIN 07/01
07/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE,
ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS
07/01-2 GROUP 80 - MODEL 203, SMARTKEY INTERMITTENTLY INOPERATIVE: In
cases where the remote SmartKey is intermittently unable to operate the
Central Locking System, or intermittently unable to be turned in the
Electronic Ignition Switch (N73), do not replace any components at this
time.
An updated SmartKey is expected to become available during late February to
address this issue. There is no fault with the Central Locking System or
the Electronic Ignition
Switch (EIS).
As a possible short-term solution to this issue, the SmartKey may be reset
as follows: Insert and remove the SmartKey from the EIS rapidly ten or
more times.
Further information will be released once a supply of SmartKeys becomes
available at the PDC.
Service Engineering
DRdg
2-5-01
14 053 2/5/2001 163 80 Clients with
large, heavy key chains attached to the remote key may experience
inadvertent switching off of the ignition. Please see DTB #053 below. FYI
------------------------------------------------------------------------------------
SUBJECT: M-CLASS DEALER TECHNICAL BULLETIN 02M/01
02M/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE,
ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS
02M/01-2 GROUP 80 - MODEL 163, EXCESSIVE KEYCHAIN WEIGHT: Clients with
large, heavy key chains attached to the remote key may experience
inadvertent switching off of the ignition.
In some cases, such as on rough roads, the weight of objects on the
keychain may overcome the key folding detent force, causing the key to
begin to fold closed. The partially closed key may then act as a lever,
which can in some cases have sufficient torque to partially turn the
ignition switch towards the off position.
In case of client complaints, please ensure that only lightweight objects
are attached to the remote key. A new remote key, with a higher folding
force, was introduced into production as of December 18, 2000, VIN #245145.
Only keys with the higher folding force are supplied by Spare Parts. These
keys may be ordered as replacements to help in circumstances where key
chain weight may be problematic, although clients should be advised that
sufficient folding forces may still be generated where key chain weight is
excessive.
Part number 163 760 19 06
03/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS
CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS
03/01-2 GROUP 54 - MY 01, MODEL 220, FUSE RATING: Please note that the
fuse rating for F1f20, F1f21, F1f22 has changed from 7.5 amps to 5 amps for
MY 01. Reference wiring diagram PE54.15-U-2101SA.
Under no circumstances should higher value fuses be used.
Service Engineering
DVdg
1-24-01
8 028 1/24/2001 170,203,202 with w111 motor 42 ENGINE, ABS INDICATOR
LAMP ON AND FAULT CODE C1000-008 STORED
To: CANADA, HO, PDC, TRNG, VPC
cc:
Subject: DTB - MB-Net Message No. 028 - Grp. 42, Models 170,
203, 202 with M111 Engine, ABS Indicator Light On
ROUTE=ALL
TO: ALL SHOP FOREMEN
ALL SERVICE MANAGERS
ALL PARTS MANAGERS
ALL SERVICE ADVISORS
ALL WARRANTY ADMINISTRATORS
CC: MBUSA FIELD PERSONNEL
VPC / PDC MANAGERS
SUBJECT: DEALER TECHNICAL BULLETIN 04/01
04/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS
CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS
04/01-2 GROUP 42 - MODELS 170, 203, 202 WITH M111 ENGINE, ABS INDICATOR
LAMP ON AND FAULT CODE C1000-008 STORED: In isolated cases, the ABS
indicator lamp may light up and ESP/BAS/ABS fault messages appear in the
multi-function display. While driving or
just after the vehicle has been started, in such cases the fault code
C1000-008 is stored in the ESP control module. This fault is generated by
a brief, internal interruption in communications in the ESP control module.
Once the engine has been restarted, the fault message is no longer
displayed and the ESP system is reactivated. The fault remains stored in
the fault memory. No countermeasure is available at the present time.
Replacing the control module will not resolve the problem. Should this
fault occur, delete the fault code without performing any further repair
action be sure to note this on the repair order.
We will notify you as soon as a countermeasure is available.
Service Engineering
JLdg
1-24-01
9 029 1/24/2001 all with w113 1 GURGLING NOISE COMING FROM THE HEATER BOX:
To: CANADA, HO, PDC, TRNG, VPC
cc:
Subject: DTB - MB-Net Message No. 029 - Group 01, Model 129,
208, 210, 215 and 220 with 113 Engine, Gurgling Noise
TO: ALL SHOP FOREMEN
ALL SERVICE MANAGERS
ALL PARTS MANAGERS
ALL SERVICE ADVISORS
ALL WARRANTY ADMINISTRATORS
CC: MBUSA FIELD PERSONNEL
VPC / PDC MANAGERS
SUBJECT: DEALER TECHNICAL BULLETIN 05/01
05/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS
CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS
05/01-2 GROUP 01.30 - MODELS 129, 208, 210, 215 AND 220 WITH 113 ENGINE,
GURGLING NOISE COMING FROM THE HEATER BOX: Additional Information
regarding the above complaint: For vehicles before serial no. 285600
(production date 01/2001), before any repair work is done on the cooling
system, coolant pump, heater box, etc., remove the left side cylinder head
and check if the coolant passage is blocked with casting skin. If casting
skin is present, remove it with a sharp knife.
In case of warranty, please use Damage Code: 01243 24 - Cylinder Head,
Plugged
Service Engineering
ERdg
1-24-01
10 029 1/24/2001 203 83 CLIMATE CONTROL PANEL OPERATING INCORRECTLY: Gentlemen,
Please see the Dealer Technical Bulletin #040 below. This bulletin
replaces #029 sent out last week. FYI
----------------------------------------------------------------------------
ROUTE=ALL
TO: ALL SHOP FOREMEN
ALL SERVICE MANAGERS
ALL PARTS MANAGERS
ALL SERVICE ADVISORS
ALL WARRANTY ADMINISTRATORS
CC: MBUSA FIELD PERSONNEL
VPC / PDC MANAGERS
SUBJECT: DEALER TECHNICAL BULLETIN 05/01
*** REPLACES MB-NET NO. 029 DATED JANUARY 24, 2001 ***
05/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS
CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS
05/01-2 GROUP 01.30 - MODELS 129, 208, 210, 215 AND 220 WITH 113 ENGINE,
GURGLING NOISE COMING FROM THE HEATER BOX: Additional Information
regarding the above complaint: For vehicles before ENGINE serial no.
285600 (production date 01/2001), before any repair work is done on the
cooling system, coolant pump, heater box, etc., remove the left side
cylinder head and check if the coolant passage is blocked with casting
skin. If casting skin is present, remove it with a sharp knife.
In case of warranty, please use Damage Code: 01243 24 - Cylinder Head,
Plugged
Service Engineering
ERdg
1-29-01
11 031 1/29/2001 163 with W113 1 GURGLING NOISE COMING FROM
THE HEATER BOX
01M/01-2 GROUP 01 - MODEL 163 WITH 113 ENGINE, GURGLING NOISE COMING FROM
THE HEATER BOX: Additional Information regarding the above complaint: For
vehicles before ENGINE serial no. 285600 (production date 01/2001), before
any repair work is done on the
cooling system, coolant pump, heater box, etc., remove the left side
cylinder head and check if the coolant passage is blocked with casting
skin. If casting skin is present, remove it with a sharp knife.
In case of warranty, please use Damage Code: 01243 24 - Cylinder Head,
Plugged
Service Engineering
ERdg
1-29-01
12 032 1/24/2001 215/220 82 HEATED WASHER HOSE
To: CANADA, HO, PDC, TRNG, VPC
cc:
Subject: MB-Net 032 - Group 82, Models 215/220 Heated Washer
Hose
TO: ALL SHOP FOREMEN
ALL SERVICE MANAGERS
ALL PARTS MANAGERS AND ADVISORS
ALL SERVICE ADVISORS
ALL WARRANTY ADMINISTRATORS
ALL SALES MANAGERS AND REPRESENTATIVES
CC: MBUSA FIELD PERSONNEL
VPC / PDC MANAGERS
SUBJECT: GROUP 82 - MODELS 215/220, HEATED WASHER HOSE
*** REPLACES MB-NET NO. 017 DATED JANUARY 19, 2001 ***
As follow-up to MB-Net Message No. 015 dated January 18, 2001, please find
enclosed necessary warranty information and work instructions to repair the
Heated Washer Hose on S and CL class vehicles.
Damage code: 86900 40
Operation Code: 86-0000 inspect only (Time = 0.1 hr)
Model Indicator: 01
Operation Code: 02-3407 inspect and replace
(Time = 0.8 hr)
Model Indicator: M1, M2, M3, M4, M5, N1, N2, N3
Part number: 220 860 08 92
The FAULTY heated washer hose, which is located next to the washer
reservoir, behind the right side head lamp, is identified via both the part
number, which is 220 860 08 92, AND a SINGLE PVC covering tube at the
electrical connector, which covers BOTH WIRES.
If a faulty heated washer hose is found, remove and replace the hose
assembly with the correct part number 220 860 08 92 (with TWO SEPARATE wire
covering tubes per wire)
Vehicles with part number 220 860 05 92 are good and do not need
replacement.
Additional parts for vehicles in retailer inventory will be drop shipped to
retailers during the week of the 22nd.
The forthcoming Recall Campaign Bulletin and Client Notification Letter
will be distributed during the week of January 29, 2001.
Engineering Services
1/24/01
13 052 2/5/2001 203 80 In
cases where the remote SmartKey is intermittently unable to operate the
Central Locking System, or intermittently unable to be turned in the
Electronic Ignition Switch (N73), Gentlemen,
Please see DTB #052 below. FYI
-----------------------------------------------------------------------
ROUTE=ALL
To: ALL SHOP FOREMEN
ALL SERVICE MANAGERS
ALL PARTS MANAGERS
ALL SERVICE ADVISORS
ALL WARRANTY ADMINISTRATORS
CC: MBUSA FIELD PERSONNEL
VPC / PDC MANAGERS
SUBJECT: DEALER TECHNICAL BULLETIN 07/01
07/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE,
ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS
07/01-2 GROUP 80 - MODEL 203, SMARTKEY INTERMITTENTLY INOPERATIVE: In
cases where the remote SmartKey is intermittently unable to operate the
Central Locking System, or intermittently unable to be turned in the
Electronic Ignition Switch (N73), do not replace any components at this
time.
An updated SmartKey is expected to become available during late February to
address this issue. There is no fault with the Central Locking System or
the Electronic Ignition
Switch (EIS).
As a possible short-term solution to this issue, the SmartKey may be reset
as follows: Insert and remove the SmartKey from the EIS rapidly ten or
more times.
Further information will be released once a supply of SmartKeys becomes
available at the PDC.
Service Engineering
DRdg
2-5-01
14 053 2/5/2001 163 80 Clients with
large, heavy key chains attached to the remote key may experience
inadvertent switching off of the ignition. Please see DTB #053 below. FYI
------------------------------------------------------------------------------------
SUBJECT: M-CLASS DEALER TECHNICAL BULLETIN 02M/01
02M/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE,
ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS
02M/01-2 GROUP 80 - MODEL 163, EXCESSIVE KEYCHAIN WEIGHT: Clients with
large, heavy key chains attached to the remote key may experience
inadvertent switching off of the ignition.
In some cases, such as on rough roads, the weight of objects on the
keychain may overcome the key folding detent force, causing the key to
begin to fold closed. The partially closed key may then act as a lever,
which can in some cases have sufficient torque to partially turn the
ignition switch towards the off position.
In case of client complaints, please ensure that only lightweight objects
are attached to the remote key. A new remote key, with a higher folding
force, was introduced into production as of December 18, 2000, VIN #245145.
Only keys with the higher folding force are supplied by Spare Parts. These
keys may be ordered as replacements to help in circumstances where key
chain weight may be problematic, although clients should be advised that
sufficient folding forces may still be generated where key chain weight is
excessive.
Part number 163 760 19 06
