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2013 C300 4matic strange knocking sound on startup...

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Old 05-03-2016, 12:39 AM
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2013 C300 4Matic Sport
2013 C300 4matic strange knocking sound on startup...

Hello MBworld,

Don't mean to bug you guys, but I'm new to the Mercedes world and recently picked up a 2013 C300 4matic with 34K miles.

On cold starts I get this nasty knocking sound from the engine for around 3-5 seconds. It definitely sounds like something is trying to build up oil pressure during that time and being such a new car it shouldn't sound like that. As I was told these cars may have an issue with the cam adjusters and may be an updated version, but I don't see any recalls for this.

Does anyone know anything about this or experiencing this issue? I've searched everywhere and can't find anything on it. It can't be normal. And I understand these cars are direct injection and make more noise, but this just does not sound right.

Any feedback would be appreciated.

Thanks
Old 05-03-2016, 06:58 AM
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Does it sound like a diesel engine for a few seconds? There are a couple threads going on that right now. I just had my timing chain tensioner go bad. My car had long crank time followed by the sound.

I have a different engine but check my audio clips in this thread, https://mbworld.org/forums/c-class-w...ml#post6783733. Get it to the service department as whatever it is probably isn't normal.

Welcome to the forum!

Last edited by michail71; 05-03-2016 at 07:05 AM.
Old 05-06-2016, 07:15 PM
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2013 C300 4Matic Sport
Originally Posted by michail71
Does it sound like a diesel engine for a few seconds? There are a couple threads going on that right now. I just had my timing chain tensioner go bad. My car had long crank time followed by the sound.

I have a different engine but check my audio clips in this thread, https://mbworld.org/forums/c-class-w...ml#post6783733. Get it to the service department as whatever it is probably isn't normal.

Welcome to the forum!
Yes it does sound like a diesel engine for about 3-5 seconds untill it builds up oil pressure. I don't have a long crank though.

I appreciate you sharing this information with me. After doing some research I do indeed have a similar issue as you.

Come to find out in Alldata there was a TSB for faulty timing chain tensioners. Basically Mercedes came out with an updated timing chain tensioner with an added relief valve to avoid this issue on startup. I'll be taking my car to Mercedes next week to hopefully get this fixed by factory warranty.
Old 05-06-2016, 08:00 PM
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2009 C300 Sport 4Matic
A 2013 with 34k miles should be under warranty, should it not?
Old 05-07-2016, 10:42 PM
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2013 C250 Sport
Originally Posted by Kafilkavich
Yes it does sound like a diesel engine for about 3-5 seconds untill it builds up oil pressure. I don't have a long crank though.

I appreciate you sharing this information with me. After doing some research I do indeed have a similar issue as you.

Come to find out in Alldata there was a TSB for faulty timing chain tensioners. Basically Mercedes came out with an updated timing chain tensioner with an added relief valve to avoid this issue on startup. I'll be taking my car to Mercedes next week to hopefully get this fixed by factory warranty.
I'm still perplexed about the timing chain tensioner failing on my far with 26,000 miles. Most mechanics seem to think it odd.
Old 05-08-2016, 04:54 PM
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This issue has a documented fix. Chain tensioners and check valves. Search the forum for knocking or startup or something similar.
Old 05-08-2016, 09:45 PM
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2013 C250 Sport
Any idea if the C250 and C300 used the same chain tensioners? Seems odd we've had a few posts on these the past week or two.
Old 05-14-2016, 03:55 PM
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Originally Posted by JohnnyC300
A 2013 with 34k miles should be under warranty, should it not?
Yes according to one of my Mercedes techs they have to cover this issue. But knowing the dealership they will say it's normal. Good thing I have a TSB printed out on this repair. I'll be taking my car their soon once I get my tag.
Old 05-14-2016, 04:00 PM
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2013 C300 4Matic Sport
Originally Posted by michail71
I'm still perplexed about the timing chain tensioner failing on my far with 26,000 miles. Most mechanics seem to think it odd.
Yes it is very odd. I work at an automotive shop and my techs were shocked when they heard this nasty sound on such a new car. It's not normal, you should take your car to Mercedes and get this repaired.
Old 05-14-2016, 04:03 PM
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2013 C300 4Matic Sport
Originally Posted by michail71
Any idea if the C250 and C300 used the same chain tensioners? Seems odd we've had a few posts on these the past week or two.
They shouldn't as yours is a 4-clinder.
Old 05-25-2016, 02:58 AM
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2013 Mercedes Benz C300 4matic
Originally Posted by Kafilkavich
Yes according to one of my Mercedes techs they have to cover this issue. But knowing the dealership they will say it's normal. Good thing I have a TSB printed out on this repair. I'll be taking my car their soon once I get my tag.
Did the timing tensioner resolve your issue? I plan on going to the dealer soon because I'm having the same issue. Any idea where you can get the TSB so I can bring one with me?

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