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2011 C300 Starting issue

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Old 05-03-2016, 02:59 PM
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2011 C300
2011 C300 Starting issue

Alright, so I have searched and read as much as I can find and still have a question for the experts.

2011 C300 key to crank position and nothing. Steering lock works. I find the starter relay, the green one in the underhood box, has no power to the #30 blade. I cannot find a bad fuse in either fuse panel. I jump B+ to the #30 wire and the car starts normally. Anyone know where the relay gets it's power?

Thanks All
Old 05-04-2016, 11:46 AM
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I suppose it's possible this is the only one that's done this but it seems kind of unlikely. Anyone maybe have access to a wiring diagram, I can take it from there.... Or a suggestion where I can find a diagram.

Thanks again
Old 05-04-2016, 11:48 AM
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That would likely be an EIS issue. Just because the steering lock is ok doesn't mean the EIS hasn't stopped working. Only way to tell is to take it to a shop that has a STAR diagnosis and have them do an EIS test. It is best done with both keys present.
Old 05-04-2016, 04:11 PM
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I understand, is the failure mode when the EIS malfunctions a loss of power to the starter relay? Or to put it another way, does the system drop power to that relay to inhibit starting.

I can start it and the car operates normally by powering that relay.
Old 05-09-2016, 08:23 AM
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Can anyone recommend a good source for a service manual/wiring diagram?

Thanks Again
Old 05-23-2016, 08:26 AM
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Anyway, I have it working fine since this problem. I would be happy to share how I fixed it but not until I find some good tech info to confirm what was causing the issue. I don't want to steer folks in the wrong direction.

Cheers
Old 05-23-2016, 09:52 AM
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^ post it anyway!

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