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Easy exit/entry feature

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Old 09-22-2014, 08:55 PM
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Easy exit/entry feature

I picked up my C400 Saturday morning and have spent the last couple of days reading and trying each system. One thing has me stumped, the Easy exit/entry system. The system should move the steering wheel up and drivers seat back when the car is turned off and the drivers door is opened. In my case, only the steering wheel moves. The seat doesn't move at all. I've tried starting the seat at different positions including full forward, but it won't move back for exit.

i was hoping someone with a new W205 could let me know if they have the same issue and/or a solution.
Old 09-22-2014, 10:46 PM
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When you tried to move the seat forward to test this, did you save it into the memory? or did you just move it forward and switch off the key?

Also the option to turn on the easy exit feature should be in the instrument cluster display settings. I wonder if there is a setting for full easy exit/entry or partial entry option, like on Lexus vehicles.
Old 09-23-2014, 12:03 AM
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I test drove my car on Sunday and was playing around with the different settings.
I did turn on this feature but as far as I know, it only moves the steering wheel not the seat.
I suppose if you have it all the way forward it might be activated at that point.
I could see it being a potential issue since there is not a whole lot of leg/knee room in the back seats if the forward seat moves all the way back to let you out.
Old 09-23-2014, 01:23 AM
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Originally Posted by BenzC400
I picked up my C400 Saturday morning and have spent the last couple of days reading and trying each system. One thing has me stumped, the Easy exit/entry system. The system should move the steering wheel up and drivers seat back when the car is turned off and the drivers door is opened. In my case, only the steering wheel moves. The seat doesn't move at all. I've tried starting the seat at different positions including full forward, but it won't move back for exit.

i was hoping someone with a new W205 could let me know if they have the same issue and/or a solution.
Keep trying: I had this feature in my w203 and did not opt for it in my w205 for exactly this reason: a nightmare to get to work. Once configured correctly (= correct position setting in (key dependent!) seat position memory, menu setting set to steering wheel&chair and -I think- moving the chair with the key removed from the contact to the correct 'back' position...) it eventually will work and move both. Your dealer may be able to tell you how to do this more eloquently ;-)

Last edited by nnk; 09-23-2014 at 01:26 AM.
Old 09-23-2014, 10:27 AM
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I had that combo in my W203 and liked it quite a bit.

But it caused problems if there was a person sitting behind the driver. The person in the rear had no easy way to stop it. I'm wondering if the new models only move the steering wheel and not the seat because of issues or complaints regarding rear seat passengers.

Of course, in my opinion, the best solution would have been for MB to add rear seat sensors and only disable the auto-seat movement if someone is sitting behind the driver. "The best or nothing" right?

With all the cool new tech in this vehicle, its going to feel a little bit of a step backwards not having this feature in the new vehicle.
Old 09-23-2014, 04:48 PM
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This is what the C400 owner manual says. According to the manual the seat should move.


"Position of the steering wheel and the


driver's seat when the EASY-ENTRY/


EXIT feature is active


The steering wheel tilts upwards and the driver's


seat moves backwards if you:


remove the SmartKey from the ignition lock


with KEYLESS-GO: open the driver's door;


KEYLESS-GO must be in position 1


with the SmartKey: open the driver's


door; the SmartKey must be in position 0 or


1 in the ignition lock (Y page 157)


open the driver's door when the ignition is
switched off




The steering wheel only tilts upwards if


the driving position is stored after the seat


or steering wheel has been adjusted
























Old 10-11-2014, 05:22 PM
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My dealer just confirmed that the seat does not move when the easy exit/entry is activated, only the steering wheel moves. They say the owners manual is incorrect.
Old 10-12-2014, 01:38 AM
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Originally Posted by BenzC400
My dealer just confirmed that the seat does not move when the easy exit/entry is activated, only the steering wheel moves. They say the owners manual is incorrect.
Don't believe everything your dealer tells you; you would not be the first person on this forum that received dealer info that was not correct ;-)

It took me a very long time (changing programmed & default positions, trying to get it to work/move and starting over) before I got it to work on my w203 .... And the moving seat (assuming you have a powered driver-seat with memory) for easy entry/exit has been around for a long time ...

... I could be wrong though ;-) ...
Old 10-12-2014, 07:19 AM
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Originally Posted by nnk
Don't believe everything your dealer tells you; you would not be the first person on this forum that received dealer info that was not correct ;-)

It took me a very long time (changing programmed & default positions, trying to get it to work/move and starting over) before I got it to work on my w203 .... And the moving seat (assuming you have a powered driver-seat with memory) for easy entry/exit has been around for a long time ...

... I could be wrong though ;-) ...
In every car I've had with this feature, the seat moves. In fact, moving the seat back is the most effective easy entry/exit thing to do. The steering wheel moving up does little. In vehicle settings, when the easy entry/exit feature is activatied only the steering wheel is highlighted. The seats are not highlighted.

Does anyone with a W205 have a different experience. Can anyone get the seat to move back with the easy exit/entry feature activated?
Old 10-12-2014, 07:28 PM
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is it maybe because the seat only moves if your default position is forward of a preset? So, if you already sit far enough back, it ignores seat position and only moves the wheel?
Old 10-12-2014, 08:01 PM
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Originally Posted by Formac
is it maybe because the seat only moves if your default position is forward of a preset? So, if you already sit far enough back, it ignores seat position and only moves the wheel?
I tried that. I even set a memory position full forward. The steering wheel moved up but, the seat didn't move. I had the car at the dealership for winter tires and the steering recall. They said the seat doesn't move on the W205.

I still haven't had anyone with a W205 to tell me that their seat moves along with the steering wheel when easy entry/exit is active.

Last edited by BenzC400; 10-12-2014 at 08:56 PM.
Old 10-12-2014, 08:38 PM
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Originally Posted by BenzC400
I tried that. I even set a memory position full forward. The steering wheel moved up but, the seat didn't move. I had the car at the dealership for winter tires and the steering recall. They said the seat doent move on the W205.

I still haven't had anyone with a W205 to tell me that their seat moves along with the steering wheel when easy entry/exit is active.
Sounds emphatic then. Seat no move.
Old 10-12-2014, 09:45 PM
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I've had a new 2015 W205 for over two weeks now and I also CANNOT get the seat to move with Exit/Entry; only the steering wheel moves. Even tried with the seat moved all the way forward in a memory setting, but still nothing. Just the wheel.

- Mark
Old 10-13-2014, 12:01 AM
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So now the question becomes: is this intentional behavior or is this a bug in the cars computer software?

If intentional, then I'd like to hear the official reason for why it's changed from previous years
If its a software bug then it should be fixable with a free software update.
Old 10-13-2014, 01:16 AM
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my W204 doesn't move the seat either so its not a new thing
Old 10-13-2014, 02:50 AM
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A quick workaround would be to just set a memory setting with the wheel up and the seat all the way back, then selecting that button when you want to get out of the car.
Old 09-24-2016, 12:09 PM
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trouble getting Easy exit to work

Have a new C450. I've stored seat, mirrors and steering positions into memory. Easy entry/exit is ON in multimedia. But steering wheel does not move on exiting the car. Manual says ignition must be in position 1 when using keyless-go- this doesn't make sense since ignition is off when exiting the car and before opening the door. What am I missing>
Old 09-25-2016, 06:45 AM
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I could be wrong but was under the impression that only the steering wheel moves up, and the seat does not move back, at least on 2016 and later model.

I set driver 3 to a far back seating position, so I can just press that button if I want to move the seat far back. My complaint is that you have to hold the buttons for some odd reason on the MBs. Every other car I've every had used a quick press-release.
Old 09-25-2016, 08:54 AM
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Easy exit

That's right- the steering wheel is supposed to move up. But it doesn't. What am I doing wrong?
Old 09-25-2016, 09:27 AM
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Originally Posted by ajb723
That's right- the steering wheel is supposed to move up. But it doesn't. What am I doing wrong?
Was the easy exit feature selected on the screen?
Old 09-25-2016, 09:28 AM
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Originally Posted by ajb723

That's right- the steering wheel is supposed to move up. But it doesn't. What am I doing wrong?
If you have the Easy entry/exit set to "ON" in the vehicle settings and the steering wheel does not move up when the ignition is turned off & you open the driver's door...then a trip to the dealership is in order.
Old 09-25-2016, 12:54 PM
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First MB. Now realizing that seat not positioning when entering car is another example of MB squeezing the $ out of your pocket. For the money I paid for my 2017 coupe, I don't think there is one item/function in the car about which I can say: "Wow, look at what MB is giving me without dipping into my pocket." Particularly, when one can certainly make appreciative (did I just make up a word?) statements with many other "luxury" and not so "luxury" cars.
Old 09-25-2016, 01:44 PM
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Originally Posted by ajb723
That's right- the steering wheel is supposed to move up. But it doesn't. What am I doing wrong?
steering wheel already at max up position?
Old 09-25-2016, 01:46 PM
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Originally Posted by flycaster
First MB. Now realizing that seat not positioning when entering car is another example of MB squeezing the $ out of your pocket. For the money I paid for my 2017 coupe, I don't think there is one item/function in the car about which I can say: "Wow, look at what MB is giving me without dipping into my pocket." Particularly, when one can certainly make appreciative (did I just make up a word?) statements with many other "luxury" and not so "luxury" cars.
just cos BMW or Lexus do it doesn't make MB worse because they don't.
Old 09-25-2016, 03:40 PM
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Originally Posted by flycaster
First MB. Now realizing that seat not positioning when entering car is another example of MB squeezing the $ out of your pocket. For the money I paid for my 2017 coupe, I don't think there is one item/function in the car about which I can say: "Wow, look at what MB is giving me without dipping into my pocket." Particularly, when one can certainly make appreciative (did I just make up a word?) statements with many other "luxury" and not so "luxury" cars.
Have you ever considered what could happen when someone gets stuck but the chair needs to move another 2 or 3 inches?
This is s safety feature. In some countries car companies get sued for that. That is why it's not automatic.


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