houston dealer service
#1
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houston dealer service
anybody here from houston? just wanted to ask which MB dealership(s) in houston do you go to for service.. experiences? good? bad?
i've been to MB Sugarland for the regular service a and b in my previous car (c230), as well as at Star Motors and ARod MB (Clear Lake).
i'm thinking of having the c63 checked due to some whining (ringing) noise coming from the engine (bay) which i just noticed. not sure if it's normal or not. Or is there an AMG performance shop around town (tied with any dealerships)? the car is a CPO that i got from another state.
thanks in advance.
i've been to MB Sugarland for the regular service a and b in my previous car (c230), as well as at Star Motors and ARod MB (Clear Lake).
i'm thinking of having the c63 checked due to some whining (ringing) noise coming from the engine (bay) which i just noticed. not sure if it's normal or not. Or is there an AMG performance shop around town (tied with any dealerships)? the car is a CPO that i got from another state.
thanks in advance.
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wanted to get the car checked at an MB dealership since this is a CPO.. i will have the car tuned when i get the funds :-) can't wait!
#5
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Stick with MB Sugar Land or Arod. Greenway and MB North are a total ripoff. Quote you one price then add a bunch of stuff you didn't order.
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Norb.. do you have a certain mechanic or service advisor that helps you out in MB Sugarland? or Arod? when I had the services at Sugarland, it's always a different SA - same with ARod. The only thing I like at ARod is that they either pickup your car (and deliver), or give you good loaners. What i don't like is that they charge too much for the same service as (say compared to) MB SL and/or Star Motors. Thanks.
#7
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We have always used Star Motors and for a number of different cars. Can't say we have had a single issue with them though not had to take anything there in quite a while either. As I understand they do free loaners these days instead of the you pay for the tax and get a rental car which was not a bad deal since equated to a a few days per day to use. Maybe not the best place to get a great price on a new car but the service/repairs, for us at least, has been outstanding.
Never used Greenway or North but have used their sister BMW dealerships and without getting into long details I will just say I would never even consider the MBZ or BMW offerings for service.
Never used Greenway or North but have used their sister BMW dealerships and without getting into long details I will just say I would never even consider the MBZ or BMW offerings for service.
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#8
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I don't have a service advisor. I just take the next person available. They have records of all the things they've done to your car anyway.
I have taken my car to MB Greenway for warranty work, which was free, and had no problems with that. Its only the scheduled stuff, like service a and b, that they rip you off on. Only because its near my house (I live in West U).
I have taken my car to MB Greenway for warranty work, which was free, and had no problems with that. Its only the scheduled stuff, like service a and b, that they rip you off on. Only because its near my house (I live in West U).
#9
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2011 P31 C63 2015 CLA45
I did my A service at Houston North. They did a good job. Also told me to change my rears (5700mi).
Off topic. Hey Jeff(betrezra)! I can't see that dyno sheet because it's too small, got a link?
Off topic. Hey Jeff(betrezra)! I can't see that dyno sheet because it's too small, got a link?
#12
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Thanks! I was able to print a coupon from the c230 forum here and got $100 off from my last service b there. I'll inquire about this Saturday coupon.
#13
What I wrote in another post:
MB Sugar Land, Texas - Stay far away - Service adviser was Jaffar Haider - Went in for a loud hissing ac due to a leakage. Left my car for 4 days. Came to pick it up and I had 11 extra miles on the car and the car was left in sport mode and they still did not fix the leak since they did not hear the noise. Total BS. I complained and they offer free service. Chew them out and went to Mercedes of Greenway. Greenway was very professional and fix the AC with no problem. Service Adviser was Jessica
MB Sugar Land, Texas - Stay far away - Service adviser was Jaffar Haider - Went in for a loud hissing ac due to a leakage. Left my car for 4 days. Came to pick it up and I had 11 extra miles on the car and the car was left in sport mode and they still did not fix the leak since they did not hear the noise. Total BS. I complained and they offer free service. Chew them out and went to Mercedes of Greenway. Greenway was very professional and fix the AC with no problem. Service Adviser was Jessica
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I had bad experience with MB Greenway but it was at sales.. maybe the service dept is different (?) I can try them out.. I'll contact Jessica and tell her I was referred by a forum member here.. thanks
#17
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C63 507 AMG DA Car #19
Kh -472rwhp/481rwtq. Corr dyno numbers. Never had it to track so I'm just pimpin a dyno sheet for now)
Let's do another houston mb meet........ We had a small group last year, met up
At ottos on sw fwy in stafford by fountains.
Also need to do hrwp drags trip night in Baytown..........
Let's do another houston mb meet........ We had a small group last year, met up
At ottos on sw fwy in stafford by fountains.
Also need to do hrwp drags trip night in Baytown..........
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2011 P31 C63 2015 CLA45
If I knew before hand lol. Already have guests over tom. Maybe next time!
Holybsmokes at those numbers! Dat torque!
Edit. Dynojet or mustang?
Holybsmokes at those numbers! Dat torque!
Edit. Dynojet or mustang?
Last edited by khmergod; 07-28-2012 at 07:48 PM.