JL-Motoring ?
10-04-2012, 12:29 PM
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2009 Merc C63, 2009 GL320 bluetec
JL-Motoring ?
Anyone ever have to return good to them because they are damaged? or don't fit ? I am trying to reach them and they do not have a phone # nor do they respond to my e-mail that requires a quick repsonce because my car is in the body shop !
10-04-2012, 02:35 PM
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12 MB C63
10-04-2012, 04:38 PM
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2009 Merc C63, 2009 GL320 bluetec
I'm seeing a trend here.....I have started a payment dispute via paypal. I''m out a 1000 bucks if they do not do right by me. But I will blog away on this one boys!
keep you posted !
keep you posted !
10-04-2012, 05:39 PM
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they always replied to my email inquiries. i never bought anything from them, though, so dont have any product return experiences to share.
10-04-2012, 08:54 PM
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507 SEDAN
I have ordered 2(two) different shipments from them. 4(four) pieces in all, with a 5(five) month gap in between the orders. I have had no issues contacting them or in getting a response. All products were as advertised and fir great. I was kind of shocked hearing this. I have ZERO connections to them, other than being a customer.
Not sure what to tell you. Just wanted to give you my experience with them. Sorry, that sucks!
Not sure what to tell you. Just wanted to give you my experience with them. Sorry, that sucks!
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10-04-2012, 10:13 PM
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2009 Merc C63, 2009 GL320 bluetec
I was contacted by them today and they are making good on all issues! If I have to say anything bad about the situation is that no one has a phone number to actually speak with someone. So when I'm in a urgent spot, like this I am un able to get to a fast resolution. But I will stand up and say they are stand up guys!
10-04-2012, 10:31 PM
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Glad u got ur problem taken care off C63INTORONTO. What was the issue? Broken diffuser?
10-04-2012, 10:34 PM
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2009 Merc C63, 2009 GL320 bluetec
Their Carlson front diffuser doesn't fit by 1/2" and has stress fractures and one of the carbon side vents is cracked also!
10-04-2012, 10:42 PM
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10-05-2012, 12:19 PM
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C63
Jame's a great guy. I bought a lot of CF stuff from him. Some of JL products fit perfect, while others may not. For me, any time I address such issue about flaws, he'd take care of me. I can't ask for more. Sorry to hear about others' complaints about their customer service. Just give him some time to reply to you is all I can say.
10-05-2012, 01:06 PM
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10-05-2012, 02:18 PM
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2009 Merc C63, 2009 GL320 bluetec
10-05-2012, 04:11 PM
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10-08-2012, 12:40 PM
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Interesting that i stumbled across this post while googling JL-Motoring..I recently purchased a Carbon Fiber Diffuser from JL for my CL550 to accomadate a Mesiterschaft exhasut..and the Diffuser doesn't fit.
It's approx 1 inch too small ( Width wise).
I sent them an email requested an RMA..I find odd they don't have a phone number.
It's approx 1 inch too small ( Width wise).
I sent them an email requested an RMA..I find odd they don't have a phone number.
11-01-2012, 09:05 AM
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2009 Merc C63, 2009 GL320 bluetec
Told Everyone that I would update this as it went along. Well the date has past where paypal can do anything anf the parts went back to JL " JAMES" and now I can not get a response from him on the status of my replacement parts. I have sent more than 4 emails over the last 2 weeks.....is this guy f**king with me or what? if someone knows who this "James" is maybe you could but a bee up his but for me before I completely distroy his integrity on this site.
11-01-2012, 01:15 PM
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2009 Merc C63, 2009 GL320 bluetec
11-01-2012, 02:00 PM
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C63
It seems to be a trend in this business. Everyone I have dealt with with the exception of Weistec has slacked off with their customer service. I'm currently dealing with a shop that doesn't bother to call me back and I am looking to give them money for DIY stuff. What's the matter with shops these days?
11-01-2012, 02:49 PM
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my wife bananas! :D
It seems to be a trend in this business. Everyone I have dealt with with the exception of Weistec has slacked off with their customer service. I'm currently dealing with a shop that doesn't bother to call me back and I am looking to give them money for DIY stuff. What's the matter with shops these days?
11-01-2012, 04:06 PM
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