Jycke

I've had my car for a little over a year now and my seats look like they are from a 5 year old car. Leather has cracked on lower and upper left sidebolsters. Now, what experiences have you had? I'm considering taking this up with the dealership... It's annoying when i have a clean car yet that's the first thing i see...

Merc63

Wear and tear. Constantly rubbing against them when moving in and out of car.

Jycke

Doesn't bother you?

Onnzo

I just bought some leatherique to see if I can restore mine. I don't have much wear but there is cracking on the drivers side bolster.

The leather looks faded as well. Hopefully a good clean and some moisturizer will bring it back.

Merc63

Sure it does, but nothing you can really do about it with big bolsters like that.

bhamg

The problem is the quality of the leather sucks. It's not even close to what I have in my BMW's. Some here have had cracking seat covers replaced under warranty.

Jycke

Im gonna take itbup withvmy dealership..

noXor

Lol good luck with that. They wont care, theyll say its wear and tear...

Paculdo

although out of topic, i've read in one of the threads here that someone was able to have the dealer replace the steering wheel (with alcantara), reason due to 'premature' wear-and-tear.. would this 'reasoning' apply to this situation?

i guess it depends on which SA, and which dealership and how they can 'sell' this 'claim' to MB USA (???)

Zeee_Q

Mine are showing some wear but nothing unexpected so far.

I think the person that posted about getting the alcantara steering wheel replaced had to get the district manager to approve it by complaining about how it wasn't normal wear and tear in line with his porsche which also had alcantara steering wheel.

Jycke

At least it's worth a shot. Definitely not planning on starting a big hassle, but i know a few people so i figured i can at least ask about it. Otherwise, in a year maybe a roadtrip to affalterbach to reupholster them. Some might think it's a waste of money but it's really annoying me...

seven11

BMW replaced worn out interior items in the interior

doesnt hurt to try

its really annoying to have a new car with worn out bits!

Paculdo

most i've seen (worn) is that bolster.. if i'm going to end up keeping the car after 4 yrs, i might have to reupholster those.. and maybe do an alcantara roof liner too ;-)

*again, not gonna hurt to ask..