Problems ordering Agency Power Exhaust - Vivid Racing
03-01-2015, 04:30 PM
#1
Newbie
Thread Starter
Join Date: Feb 2014
Location: Honolulu, HI
Posts: 10
Likes: 0
Received 0 Likes
on
0 Posts
'09' C63
Problems ordering Agency Power Exhaust - Vivid Racing
Anyone run into problems with ordering an Agency Power exhaust from Vivid Racing?
The reason I ask is because i purchased a system for a C63 right after Thanksgiving and was told that there would be a 1 month build time. Here we are and it is already March 1. I think i have waited long enough and should just ask for a refund already.
The reason I ask is because i purchased a system for a C63 right after Thanksgiving and was told that there would be a 1 month build time. Here we are and it is already March 1. I think i have waited long enough and should just ask for a refund already.
03-01-2015, 04:50 PM
#2
MBWorld Fanatic!
Sigh, here we go again.
1. Did you contact vivid before starting this thread?
2. How did you contact them? PM? Email? Or did you actually call them?
3. If you did, what did they tell you?
4. Why didn't you just buy the exhaust through Agency Power?
5. Did you call Agency Power to see if vivid placed an order for you?
6. Is Agency Power having issues with inventory?
7. You're in Hawaii, how is the package being shipped?
I'm sure I could come up with more questions but this post is so vague and explains nothing about what transpired over the past 3 months.
1. Did you contact vivid before starting this thread?
2. How did you contact them? PM? Email? Or did you actually call them?
3. If you did, what did they tell you?
4. Why didn't you just buy the exhaust through Agency Power?
5. Did you call Agency Power to see if vivid placed an order for you?
6. Is Agency Power having issues with inventory?
7. You're in Hawaii, how is the package being shipped?
I'm sure I could come up with more questions but this post is so vague and explains nothing about what transpired over the past 3 months.
Last edited by CarHopper; 03-01-2015 at 05:05 PM.
03-01-2015, 04:51 PM
#3
MBWorld Fanatic!
Have you called Vivid for an update? That would be the first step.
03-01-2015, 08:13 PM
#4
Newbie
Thread Starter
Join Date: Feb 2014
Location: Honolulu, HI
Posts: 10
Likes: 0
Received 0 Likes
on
0 Posts
'09' C63
Sigh, here we go again.
1. Did you contact vivid before starting this thread? Of course I did
2. How did you contact them? PM? Email? Or did you actually call them?
3. If you did, what did they tell you? (Feb 2) Your order will be shipped out immediately. The other conversation required me to provide them a phone number for the shipping company (When they should've already had that information when I placed the order)
4. Why didn't you just buy the exhaust through Agency Power? Agency Power and Vivid have the same address and considering Vivid had it on sale, I bought it there (It was after Thanksgiving).
5. Did you call Agency Power to see if vivid placed an order for you? No
6. Is Agency Power having issues with inventory? There is a 1 month build time on the exhaust so of course they don't keep them in stock
7. You're in Hawaii, how is the package being shipped?
I'm sure I could come up with more questions but this post is so vague and explains nothing about what transpired over the past 3 months.
1. Did you contact vivid before starting this thread? Of course I did
2. How did you contact them? PM? Email? Or did you actually call them?
3. If you did, what did they tell you? (Feb 2) Your order will be shipped out immediately. The other conversation required me to provide them a phone number for the shipping company (When they should've already had that information when I placed the order)
4. Why didn't you just buy the exhaust through Agency Power? Agency Power and Vivid have the same address and considering Vivid had it on sale, I bought it there (It was after Thanksgiving).
5. Did you call Agency Power to see if vivid placed an order for you? No
6. Is Agency Power having issues with inventory? There is a 1 month build time on the exhaust so of course they don't keep them in stock
7. You're in Hawaii, how is the package being shipped?
I'm sure I could come up with more questions but this post is so vague and explains nothing about what transpired over the past 3 months.
03-01-2015, 08:16 PM
#5
MBWorld Fanatic!
Given what you've said I wouldn't say it is the end of the world to ask for a refund. You can make your exhaust sound quite good without the AP pieces anyway.
Was it a full exhaust? If you want headers you can always try mbh
03-01-2015, 08:17 PM
#6
MBWorld Fanatic!
Not to be a dick, but before you come asking for help, you should maybe try to see what's going on for yourself. I ordered a shifter from them awhile back and they would periodically call me and tell me what the manufacturer told them. They seemed very communicative. I totally get that they aren't the ones making the parts and some things are out of their control. Long story short: message to garcia.
03-02-2015, 09:35 AM
#7
Member
I had problems with Vivid as well, was told my paddles would be 4 weeks and had to demand my money back after 3 months. will never use them again
( however happy some may be with them )
( however happy some may be with them )
Trending Topics
03-02-2015, 02:56 PM
#8
Senior Member
Join Date: Oct 2012
Location: Honolulu, HI
Posts: 407
Likes: 0
Received 1 Like
on
1 Post
2011 MB C63 AMG. 2014 MUSTANG COVERTIBLE V6. 2010 MUSTANG CONVERTIBLE V6.
say hi to the hawaii AMG section bro we have monthly meet ups and stuff
https://mbworld.org/forums/hawaii-138/
https://mbworld.org/forums/hawaii-138/
03-02-2015, 09:11 PM
#9
Super Member
Join Date: Jul 2011
Location: D.c
Posts: 938
Likes: 0
Received 1 Like
on
1 Post
2009 Barolo red C63 AMG (SOLD).13' P31 c63 coupe 2012 porsche panamera
Nothing but more than satisfying transactions with arash from VIVID. He provides his number and always answers his phone. Have ordered headers and a cat-back from them and they were more than accommodating answering me after hours for orders and shipping info and downtimes etc. They also gave me some killer discounts. I also had a very bad install done at a "high end" shop that closed down due to shady practices and vivid was on the phone for hours with my MB rep and god everything fixed!
