Merc63

Just wondering if anyone has been waiting a while for their transmission to be built at Weistec. Sent mine in October, still waiting, they said waiting on more clutches, but my buddies was built and sent back already. I'm warranty so maybe I'm on the end of the receiving list?

layzie12g

Thats no good. No good at all.

Jasonoff

Maybe Steve has it?

Too soon?

mr747

mine took 4 months last year they were also waiting on parts

wheelz

Just went on their site to see what they had for my car and can get into any of the site but front page.

Merc63

Ya I think when I got it built originally it took about 3-4 months, but this time is taking way longer. I just don't get how it takes so long, doesn't make sense to me. Hoping to get it back soon. Steve used to get back to me right away, my new contact there replies once and a while.

I just feel like I am getting the run around.

mr747

who have you been speaking too?

BLKROKT

Sorry to hear dude. Managing customer expectations is like 'Business 101'. Seems like they've forgotten this of late. Hope it gets sorted, that's just way too long to wait.

dubzAMG

I felt like I was getting the run around there as well. Nobody returns e mails or phone calls. Seems like they don't care about repeat business or customer service anymore.

callmiro

6 months waiting is BS....especially for a returning customer.

Merc63

Zach

CarHopper

Sounds like if another company wanted to step into the Mercedes AMG platform, now is the time.

Good luck Merc

Merc63

Got a reply today from Zach, he said he has been away for a few days and they are still waiting on the clutches from a third party supplier.

layzie12g

God damn it. I really hope Weistec doesn't go down this road... I really like the products they put out.

mr747

same

computertom

Ok, so their site is at least back up. Still, it says pretty much everything is in stock. I guess that's not actually the case? 6 months for a transmission... Do you all have extra 722.9's kicking around?

Merc63

He said the clutch pack comes from a third party and they're waiting on it from them... Makes sense, but 5-6 months is pushing it.

Mort

Waiting on them because they have been put on cash only and can't afford to pay for the order? Hope Not!

C63amg Tokyo

That sucks dude, I've had great experiences with them (recently). Hope you get your tranny soon!

callmiro

Find out who they get the clutch packs from and call them directly.....6 month back order is BS and they should never take your tranny in knowing that.

Upgraded K1/K2/K3 clutch packs are readily available

bhamg

I've waited patiently for three months for Weistec to confirm that I can pick up my Bulletproof transmission and have it installed elsewhere, without success. Fully paid for long ago including a supplied core. I now suspect they sold it from under me to someone else so I anticipate they'll continue to ignore me (at their peril). I'll have much more to say about it next week after I visit them with a few friends. We'll see how it goes then. Those of you with engines/transmissions/parts orders etc. would be well advised to pick your **** up soon. It's not looking good. Yeah, I'm really pissed right now.

edit: Trans was finished long ago, now *crickets*.

Savage-wp

Sorry to hear. I really hope they sort you out and quick.
Weistec had a great reputation, I wonder what the hell is going on.

dubzAMG

Who were you dealing with there?

Merc63

This is just lovely. Got s car in the garage for 6 months that's a paper weight...

Jasonoff

I'd be paying them an in person visit...