Does the Rear Seat Fold Down, went to the dealer and they did not know how? The head rest come up and down via the truck release can't make the seats fold down Can it?
Time to find a new dealer. If they can't lower the rear seats, how can they possibly fix any mechanical issues? If they can lower the seats (how couldn't they?) but were just being jerks or lazy (or both), that's the type of customer relations that give dealers a bad name.
If the dealer is that sharp they probably mistook your coupe for a convertible, in which case, your seats would not fold down.
99CLK320-One day I woke up and my slab had morphed into a McLaren MP4-12C
INMotionusa Chip Tune, Sprintbooster,
VIPclk320's cold air ram intake and front & rear strut bars, Ghostrider's short tube headers and rear camber kit, MB front control arm camber bolts, Vogtland Springs, Bilstein Sport shocks, Goodridge stainless braided brake lines. Wish list: SuperSprint resonator and muffler, seconary cats deleted.