If the repair submitted for reimbursement was performed at an Independent Service Provider (i.e. a non-Authorized Mercedes-Benz Dealer), the "reasonable repair amount" will be the lesser of the actual amount charged or $4,000.

The Court granted the Motion for Final Approval, approved the Settlement, and certified a Settlement Class on August 17, 2015. Therefore, all repairs must have been made prior to the Effective Date in order to be considered for reimbursement. However, the Effective date is currently on its way to being finalized and will posted on our website (estimated to be late September). Please check back within the next two weeks for an update, or you may visit the website periodically for any updates. We will post the Effective Date once we receive the information.

Good Morning,

To summarize things, you have two options. You can opt to have repairs performed prior to the Effective Date (which will be posted on our website late September) or you may wait until the Effective Date has occurred in order to begin your repair process directly with MBUSA. This option will not need a claim form to be submitted, as you begin the entire process with them.
The Effective Date refers to the first date by which any Final Order and Judgment entered pursuant to the Agreement becomes final. The Final Approval hearing was set for August 17, 2015; however the Court will also consider Objections received and may decide the issues at the Final Approval hearing but we do not know how long these decisions will take. Therefore, once the previously mentioned have been resolved, they move on to finalizing the Effective Date. (Again, estimated around late September).

Please read the following details regarding the Settlement in addition to the information you were previously provided.
If you get the repairs done after the Effective date we will not be notifying you regarding MBUSA’s process with the repairs as we only deal specifically with the Settlement. You will need to contact MBUSA directly to inquire of their process. This will not require you to submit a Claim Form since you are dealing directly with MBUSA. Repairs performed after the Effective Date must be performed at an Authorized Mercedes-Benz dealership. Please check the website within the next two weeks for an update, or you may visit the website periodically for any updates for the Effective Date posting as this will serve as an important guideline on when you should contact MBUSA to have repairs performed directly with them. Once the Effective Date has occurred, you may begin to contact MBUSA to inquire about the process with them.

However, if you opt to have repairs performed before the Effective date, and you submit a timely Claim Form along with your supporting documentation, if we require additional information we will contact you via mail. Please be advised that at this time we do not have an estimated distribution date. The review process will be in several phases; therefore will take some time. Once we begin our review process, if we require additional information from you, we will contact you. Please feel free to check our Settlement website periodically for any updates.

See FAQ #5 of our Settlement website for details regarding coverage. You will want to contact MBUSA directly to confirm their process as we do not have information nor authorization to speak on their behalf outside of the Settlement.
If you have any further questions or concerns, please don’t hesitate to contact us.

Best.
Seifi v. MBUSA Settlement Administrator