View Poll Results: Adequate retribution for the inability to scan presets:
Correct software conflict with TSB;
47
64.38%
Monetary allowance for '07 model purchase with expiration;
3
4.11%
Monetary allowance for LINGUATRONIC install (+ or - phone) with expiration;
4
5.48%
Monetary allowance without restriction with expiration;
1
1.37%
Any one of the above (individually not accumulative);
5
6.85%
Insignificant
13
17.81%
Voters: 73. You may not vote on this poll
Scanning radio presets - how important?
11-05-2005, 03:00 AM
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Scanning radio presets - how important?
Every E-Class (W211) & CLS-Class (C219) instrument cluster can be coded via Star Diagnose (STAR) to do frequency (all stations) or presets searches. Due a to programming flaw in the instrument cluster (IC) and/or communications platform (CP) even when presets are chosen within this menu the system continues to scan frequency only.
For whatever reason(s) since the inception of the W211, DaimlerChrysler/Mercedes-Benz (DC/MB) has been unable (or unwilling) to correct this malfunction. DC/MB claims that all ‘07 models will have a modified IC capable of scanning presets. So the previous E-Class (W210) owners have the ability to scan presets and the ‘07 W211 & C219 owners will also have this ability. Only ‘03 through ‘06 W211 and ‘06 C219 owners are left to do without.
https://mbworld.org/forums/e-class-w211/125380-wow-faith-dcx-good-news-w211.html
https://mbworld.org/forums/showthrea...hlight=presets
https://mbworld.org/forums/e-class-w211/113710-mb-says-you-can-scan-your-radio-presetso.html
Please note:
(a) DC/MB Operations Manager has admitted in writing that DC/MB considers this a safety matter in that they do not want their customers to take their eyes off the road to change preset radio stations.
(b) DC/MB does not consider this a malfunction but in reality the frequency and presets settings within the IC both only scan frequency - a malfunction.
(c) DC/MB denied MBUSA customers in response to a J.D. Power and Associates survey "Radio won't stay on station and poor reception" whereby Europeans preferred scanning the strongest stations while traveling.
(d) DC/MB Vice President has admitted in writing that “Indeed it is not very difficult to reprogram instrument clusters like other electronic devices too”.
(e) MBUSA issued TSB P-B-82.95/251a JUL03 - Intermittent IC Display “TeleAid Defective: Visit Workshop” correcting a software conflict between the IC & CP - a precedent!
(f) DC/MB claims the 2007 IC is not compatible with previous models and therefore cannot be retrofitted.
(g) Unfortunately NHTSA does not consider radios that do not operate properly a safety related defect. http://www.safercar.gov/pages/ODIFAQsRev2.htm (Question #6)
(h) Matter is currently under investigation by J.D. Power and Associates with Stuttgart and New Jersey (Executive Director and DamilerChrysler account Director).
Which would you opt for as acceptable retribution for not being able to scan your preset radio stations from your steering wheel controls?
Thanks in advance for your cooperation.
For whatever reason(s) since the inception of the W211, DaimlerChrysler/Mercedes-Benz (DC/MB) has been unable (or unwilling) to correct this malfunction. DC/MB claims that all ‘07 models will have a modified IC capable of scanning presets. So the previous E-Class (W210) owners have the ability to scan presets and the ‘07 W211 & C219 owners will also have this ability. Only ‘03 through ‘06 W211 and ‘06 C219 owners are left to do without.
https://mbworld.org/forums/e-class-w211/125380-wow-faith-dcx-good-news-w211.html
https://mbworld.org/forums/showthrea...hlight=presets
https://mbworld.org/forums/e-class-w211/113710-mb-says-you-can-scan-your-radio-presetso.html
Please note:
(a) DC/MB Operations Manager has admitted in writing that DC/MB considers this a safety matter in that they do not want their customers to take their eyes off the road to change preset radio stations.
(b) DC/MB does not consider this a malfunction but in reality the frequency and presets settings within the IC both only scan frequency - a malfunction.
(c) DC/MB denied MBUSA customers in response to a J.D. Power and Associates survey "Radio won't stay on station and poor reception" whereby Europeans preferred scanning the strongest stations while traveling.
(d) DC/MB Vice President has admitted in writing that “Indeed it is not very difficult to reprogram instrument clusters like other electronic devices too”.
(e) MBUSA issued TSB P-B-82.95/251a JUL03 - Intermittent IC Display “TeleAid Defective: Visit Workshop” correcting a software conflict between the IC & CP - a precedent!
(f) DC/MB claims the 2007 IC is not compatible with previous models and therefore cannot be retrofitted.
(g) Unfortunately NHTSA does not consider radios that do not operate properly a safety related defect. http://www.safercar.gov/pages/ODIFAQsRev2.htm (Question #6)
(h) Matter is currently under investigation by J.D. Power and Associates with Stuttgart and New Jersey (Executive Director and DamilerChrysler account Director).
Which would you opt for as acceptable retribution for not being able to scan your preset radio stations from your steering wheel controls?
Thanks in advance for your cooperation.
Last edited by konigstiger; 11-05-2005 at 03:21 AM.
11-05-2005, 01:59 PM
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'05 E320 CDI, '08 BMW X5 4.8i, '11 Duramax 2500HD
That's what I'm talking about.. I voted, but I'm not holding my breath.. as you know I'm installing LINGUATRONICs as per the DCX recommendation to fix this / and add functionality to my COMAND.
That said, a $100-$200 rebate on that install would be nice! or a TSB done for free.
That said, a $100-$200 rebate on that install would be nice! or a TSB done for free.
11-05-2005, 05:48 PM
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Come on guys, I need feedback. Everyone complains however only the same few cooperate. Humor me, get involved!
Sam, I got my fingers crossed that PMC is successful without the phone as I would also like to have this -- on MBUSA's dime!
BTW, I didn't get a copy of that DCX email I requested. And, if in agreement, I would also like a copy of your install invoice. We cannot successfuly execute a case without documentation. Thanks
Sam, I got my fingers crossed that PMC is successful without the phone as I would also like to have this -- on MBUSA's dime!
BTW, I didn't get a copy of that DCX email I requested. And, if in agreement, I would also like a copy of your install invoice. We cannot successfuly execute a case without documentation. Thanks
11-05-2005, 05:56 PM
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'05 E320 CDI, '08 BMW X5 4.8i, '11 Duramax 2500HD
that's what I was thinking... post it (a link to the poll) on the W209 as well, and any other COMAND based W or R car..
If you have ANY luck with MBUSA.. discretely pass the word to me pls.. I'll be paying full $ on monday, but I will expect they'll hear from me on it as well as the other nagging issue.
If you have ANY luck with MBUSA.. discretely pass the word to me pls.. I'll be paying full $ on monday, but I will expect they'll hear from me on it as well as the other nagging issue.
11-05-2005, 05:56 PM
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'05 E320 CDI, '08 BMW X5 4.8i, '11 Duramax 2500HD
Originally Posted by konigstiger
BTW, I didn't get a copy of that DCX email I requested. And, if in agreement, I would also like a copy of your install invoice. We cannot successfuly execute a case without documentation. Thanks
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11-05-2005, 06:36 PM
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Originally Posted by DWP
I don't want retribution and I don't need compensation. I just want them to fix it, back to and including '03 models.
11-05-2005, 07:06 PM
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11 ML350W2 / 17 GLC300
I still think we should have the choice like the W210. Let me select preset from the MFD screen when I want presets and next station when I am away from my area.
11-06-2005, 03:04 AM
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04 E320 4 Matic, 95 Audi S6, 99 Carrera 4 Cabrio, 12 Fiat 500 Sport, 00 BMW R1200C 10, BMW R1200R
Scanning presets is not that big a deal, but it would be really nice to have and there is NO reason a car like this should not have it! I especially think of this option as I listen to Sirius satellite radio. Sirius radio separates stations by category, so if I scan with the steering wheel button, I am stuck in one category of music. It would be nice to just scan pre-sets in this case.
That said, I usually drive with my MFD on the MPG since start screen 90% of the time, the other 5% it is on the Navigation information and the last 5% is all over the place like radio or telephone readouts.
Steve
That said, I usually drive with my MFD on the MPG since start screen 90% of the time, the other 5% it is on the Navigation information and the last 5% is all over the place like radio or telephone readouts.
Steve
11-06-2005, 09:29 AM
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'05 E320 CDI, '08 BMW X5 4.8i, '11 Duramax 2500HD
Originally Posted by aceman
I will be royalled ticked if the 07 fix is a new IC and we're told the - 03-06 IC's are not repairable.
Aceman
Aceman
Like I said, we have to save them from themselves sometimes.
11-06-2005, 11:05 AM
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Originally Posted by JimPurdy
I still think we should have the choice like the W210. Let me select preset from the MFD screen when I want presets and next station when I am away from my area.
11-06-2005, 11:09 AM
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Originally Posted by SAguirre
Scanning presets is not that big a deal, but it would be really nice to have and there is NO reason a car like this should not have it! I especially think of this option as I listen to Sirius satellite radio. Sirius radio separates stations by category, so if I scan with the steering wheel button, I am stuck in one category of music. It would be nice to just scan pre-sets in this case. Steve
11-06-2005, 12:29 PM
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Build date 2-04 E500
Any car now days should have this feature at any price point. Its seems a no brainer type funtion at best..... That being said, the lack of it in my ride is no big deal. I find reaching a over and hitting the preset buttons on the comand easy enough. I find this a very very small inconvenience at best and is certainly not worth getting my pants in a wad over it.... Of coarse this is just my .02 and you all have the right to knock your selves out.
Goodluck with the fight.
Goodluck with the fight.
11-06-2005, 03:53 PM
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Originally Posted by HELL ONA HARLEY
Of coarse this is just my .02 and you all have the right to knock your selves out. Goodluck with the fight.
11-06-2005, 04:32 PM
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Originally Posted by alewifebp
This really should be a pretty simple TSB fix. Post this in the W164 forum, too, since the new ML is also without this ability.
As far as reaching other forums I requested this and was told it’s a no go. However, I requested this thread to be made a sticky for at least 30 days - awaiting reply.
Last edited by konigstiger; 11-06-2005 at 04:44 PM.
11-07-2005, 05:57 PM
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cls
I saw this on another forum, the member "daverf230" said there is a FIX for this! But this was for a 06 SL, maybe the CLS and E are the same fix.
http://www.benzworld.org/forums/foru...sp?tid=1190421
http://www.benzworld.org/forums/foru...sp?tid=1190421
Last edited by SoCA |\/| B3nz; 11-07-2005 at 06:01 PM.
11-07-2005, 08:32 PM
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07 M6, 05 Noble, 01 S4, Smart ForTwo
Just as an FYI, last year Steve enabled a menu (which is disabled in US cars from regular view) that allows you to select presets or manual station selection from the steering wheel, in the MFD. We were able to engage the menu, but even so, it did not work when I selected PRESETS. So we put it back to normal. It isnt a simple fix, its a more serious problem, as noted (as far as the solution goes).
11-09-2005, 12:20 PM
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Originally Posted by SoCA |\/| B3nz
I saw this on another forum, the member "daverf230" said there is a FIX for this! But this was for a 06 SL, maybe the CLS and E are the same fix.
http://www.benzworld.org/forums/foru...sp?tid=1190421
http://www.benzworld.org/forums/foru...sp?tid=1190421
11-09-2005, 01:42 PM
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2004 E500 / 2001 C240
Yeah I would love this feature EXPECIALLY for the Sirius radio. I do not like having to scan through rock and hitting stations that I do not have in my preset. I have stations from several groups and would love to be able to scan by preset. The way it should be. It just doesn't make any sense.
Funny thing is my arm rests on the gear shift changer almost constantly as I fiddle with the presets on the command.
Funny thing is my arm rests on the gear shift changer almost constantly as I fiddle with the presets on the command.
11-09-2005, 03:24 PM
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Typo, sorry.. it is one keystroke below that key.. c'mon, I am at work.. lol.Yeah funnily enough, finally Sirius and XM are coming to Canada. For you US people you will notice about 10 new stations on your dials, these will be to fufill Canadian content regs. 3 of them will be French, I am sure there will be 1 or 2 hockey stations and the rest will play (not in this order)
Neil Young, The Band, Celine Dion, BTO, Guess Who, Rush, Loverboy, Triumph, Tragically Hip, Avril Lavigne, Shania Twain, Bryan Adams, Baranaked Ladies, Alanis Morissette, Sara McLachlan, Gordon Lightfoot and your fav, Anne Murray.
Neil Young, The Band, Celine Dion, BTO, Guess Who, Rush, Loverboy, Triumph, Tragically Hip, Avril Lavigne, Shania Twain, Bryan Adams, Baranaked Ladies, Alanis Morissette, Sara McLachlan, Gordon Lightfoot and your fav, Anne Murray.
11-12-2005, 12:28 PM
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Update:
Word has gotten back that DC & MBUSA were contacted by JDP who of course cannot act as an advocate in this but nevertheless assisted in getting my inquiry to the decision makers in each company. Clearly 72% want a software revision (TSB: 64% + ANY: 8%)
REMINDER: This poll will close 11/30/05, please vote if you have not already done so.
Word has gotten back that DC & MBUSA were contacted by JDP who of course cannot act as an advocate in this but nevertheless assisted in getting my inquiry to the decision makers in each company. Clearly 72% want a software revision (TSB: 64% + ANY: 8%)
REMINDER: This poll will close 11/30/05, please vote if you have not already done so.
