E-Class (W211) 2003-2009

To clarify... Service C.. What is it (2009 E350)

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Old 04-12-2011, 01:04 AM
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To clarify... Service C.. What is it (2009 E350)

So, I have read about 20 or so posts asking what Service C actually is for their cars. I looked in the Maintenance manual and all I see if the break down of services due at the 10k mile markers (10k, 20k, 30k, etc...). I see nothing that spells out specifics of what a Service C or A might be. The part that confuses me, and seems like others is, like with my car, its at 17,600 miles and its due for a Service C in 2 days. Why so soon? So, I am assuming that is the 20,000 mile services? Not really clear. Or, am I supposed to look at the "in dash" display to find out what is really due, by going through the service read outs?

Not super clear on this. I am planning on changing the oil and filter (Via topside) and visually inspect the belts and fluids.

Maybe I am being slow, but if someone can clear this up for me, I would greatly appreciate it. Maybe we are all just being overly paranoid???

Thanks in advance... You pay good money for such a nice car, and just want to right by it.
Old 04-12-2011, 03:44 AM
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There is a thread with a sheet on what gets done at a various intervals.

Basically ALL services are A or B .. when it shows any other letter, something else is due and if you look at that sheet, it will tell you what.

Items are either by mileage OR time .. so you can drive 500 miles/yr and still have to do the service items due to time elapsed.
Old 04-12-2011, 10:22 AM
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Right on Vik888, I will look for the thread stating these items.
Old 04-12-2011, 01:27 PM
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Newer cars go by mileage and time now. The FSS system is an internal thing for billing shop hours. Have your dealer or Indy explain it to you and print out the maintenance schedule if you don't have one.

Also if you bought the car used then have the dealer print out the VMI so you have the records of what was done previously. It appears that your FSS was probably reset out of cycle (maybe a service or oil change was done early, etc..)

Don't forget to change the brake fluid at 20k or 2 years. It's in the maintenance schedule (although kind of hidden since it says "check brake fluid' and later down it says 'replace.') If you check and moisture content seems okay (if you have a tester or some strips), I'd still change it out anyway. It's supposed to be done 2/20.

Also if you have a pano, then do the 'pano service' (cleaning out the drain plugs.) That will help down the road and keep it from squeaking.
Old 04-12-2011, 01:46 PM
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Very helpful, thanks! I guess I should look into the brake fluid draining process too.
Old 04-12-2011, 05:10 PM
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The terms "Service A," "Service B," "Service C," etc. are meaningless.

Your car requires what your maintenance booklet says it needs at the mileage you have. You'll note you'll never see "Service C" in your maintenance booklet. (This for USA)
Old 04-12-2011, 05:40 PM
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Makes sense. It just through me for a loop, since the car was at 17,600 and my wife said it popped up a Service C in the display window. Like 220S mentioned, it probably got an early oil change or something and this through the timing off.

Thanks for the info!
Old 04-12-2011, 05:55 PM
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Originally Posted by Cativo
Makes sense. It just through me for a loop, since the car was at 17,600 and my wife said it popped up a Service C in the display window. Like 220S mentioned, it probably got an early oil change or something and this through the timing off.

Thanks for the info!
fwiw, if you do any service outside of the FSS scheduling (like an oil change at 7.5k, etc..) then just don't reset the FSS. Be sure to tell the dealer or Indy not to touch if you're using one of them; although good techs know what's up and will leave it alone.

Since service is at 10k intervals, it's easy to remember and so I don't even pay much attention to the FFS reminder stuff on the IC display, and just note the odo mileage instead.....
Old 04-12-2011, 06:00 PM
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Makes sense.

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