ptkacik

After installing Windows 10, I now cannot run my STAR Service DVD Viewer. Does anybody have a clue as to make it work?

I get:

"Autodesk Whip! Viewer" does not exists!
Would you like to install it?
After installation you may restart Service DVD Viewer."

But it doesn't work.

Elsewhere, I've found a thing about "STAR_ServiceManual_x64" registration update but that does not work either.

Thanks,
Peter

rapidoxidation

Don't all the Dell computer STAR clones come with W7 loaded?

ptkacik

What is W7?

My STAR Service Manual Library is not a clone. I got it from Mercedes.

Peter

rapidoxidation

Sorry
W7 = Windows 7

ptkacik

OK, does anybody know how to make a STAR DVD work with Windows 10?

Boy, I wish they sold the manual as a book. Those don't seem to ever crash. Maybe I'll put the DVDinto an old PC and print every page. What a pain.

Thanks,
Peter

CDIJeff

Try this, Right click, Properties at the bottom ,compatibility tab then select windows 7 in the list as well as check run as administrator.

ptkacik

Curious. I still get the same error message.bwhen I called Mercedes, they said they don't support the dvd and I should subscribe to STARTEK. That costs a whopping $60 a day and $3100 a year.

If I can get an old pc to open this DVD, I'll print every page. I never had an old printed repair manual crash and waste a Saturday wrestling with a DVD.

Yuck,
Peter

Broodadeg

I have found the similar problem http://www.benzworld.org/forums/r129...dows-10-a.html by google whch suggests to download two programs , the virtualbox program and 'extension pack' - which gives you USB support - and therefore allows for your virtual machine to connect a printer. For solving more DVD problems, you can also copy DVD to hard drive as digital videos. http://www.videoconverterfactory.com...ard-drive.html. This method applys to most all DVD errors.