E-Class (W212) 2010 - 2016: E 350, E 550

2010 E350 (W212) command control knob

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Old 08-03-2016, 09:16 PM
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E350 4matic 2011
Originally Posted by $100 GUY
Just found out that when I spin my command knob to the left or to the right, it turns, but, nothing happens in the screen.
Is this the same issue of this thread?
Yes. this is the issue.
I ended up buying the part from ebay, and replaced it on my own looking at the pdf's provided in this thread. Thanks to the guys who uploaded those kind pdf's~~!

I didn't try yet, but I guess you could fix the command knob following the first video shown in the thread.

Last edited by Ryancho; 08-03-2016 at 09:28 PM.
Old 08-04-2016, 05:34 AM
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Now there is one made of aluminium.

https://www.ebay-kleinanzeigen.de/s-...43688-223-6812
Old 08-09-2016, 10:28 PM
  #53  
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C207
Mmmm wow, I thought for a little bit that my issue was something electrically related given that the knob does rotate physically.

Thanks for the links of ebay, thou not sure if someone in USA can buy from ebay in Deutschland.
Old 08-10-2016, 12:39 PM
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EQ
They are on eBay US as well.

http://www.ebay.com/itm/Repair-Shaft...EAAOSwwE5WZXYb
Old 08-10-2016, 10:08 PM
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Nice to see there are DIY options that should last.
Old 08-17-2016, 01:26 AM
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Originally Posted by thefisch
Nice to see there are DIY options that should last.
Funny, the OEM should have lasted a lot more.
Old 08-17-2016, 06:07 PM
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2010 E350 4Matic
Originally Posted by teksurv
$50. Gives a whole new meaning to getting the shaft
Old 08-18-2016, 08:56 PM
  #58  
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Originally Posted by $100 GUY
Funny, the OEM should have lasted a lot more.
Exactly, nice to see someone finally got it right.
Old 09-14-2016, 03:52 PM
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Hello everybody,

I am producing a repair kit for your Mercedes Benz Comand Knob. You will get a new aluminum shaft. A nice pry tool kit to protect your interior is also included . You can purchase it via Amazon: Mercedes Benz Comand Knob Repair

You can also contact me via eMail: info@lightoff-airbagmodul.de

Best regards from Germany
Old 10-04-2016, 11:01 AM
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2010 e550 p2
sh*t i guess its time to do it this weekend , got some hysol epoxy to make sure that thing is hold in place.
any tips or tricks appreciated. thanks.
Old 10-05-2016, 02:41 PM
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2010 e550 p2
well thanks everyone for help lol
just finished putting epoxy on it , and its in the oven cooking. (used Hysol 9395 epoxy)

didnt like how it was put together and designed , too many little pieces , and without knowing what to do took some patience to disassemble.
hopefully wont have to deal with it again and the epoxy will hold it in place, otherwise gonna buy a new shaft and not waste time.
Attached Thumbnails 2010 E350 (W212) command control knob-snapchat-7906439847496202875.jpg   2010 E350 (W212) command control knob-snapchat-1624146435842635350.jpg  

Last edited by belarus27; 10-05-2016 at 02:46 PM.
Old 10-28-2016, 11:17 AM
  #62  
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2001 e350
Parts associated with command control knob

The black part with the yellow silicone section that is inside the control knob shaft is cracked and I would like to replace it. Does anyone know where to get individual sections?
Old 10-28-2016, 12:12 PM
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2010 e550 p2
Originally Posted by Gerard Simon
The black part with the yellow silicone section that is inside the control knob shaft is cracked and I would like to replace it. Does anyone know where to get individual sections?

are you talking about a rubberish piece for buttons? didnt quiet get what you talking about.... dont remember any yellow parts in there
Old 10-28-2016, 04:55 PM
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2001 e350
Yes, here is a picture

Originally Posted by belarus27
are you talking about a rubberish piece for buttons? didnt quiet get what you talking about.... dont remember any yellow parts in there
Old 10-28-2016, 06:29 PM
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2010 e550 p2
Originally Posted by Gerard Simon
Yea this is for 2 buttons.
...naaaaaah man , i dont think there are any replacements , never seen it , it was very hard to find a shaft replacement , not speaking of this part. How could it possibly crack tho? Where?
Old 10-28-2016, 06:42 PM
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2001 e350
How did it crack? Human error...I broke it accidentally with not having a clear workspace. However, since this post, I did find a replacement for it on ebay from the same person that I bought the replacement metal shaft.
Old 10-28-2016, 06:46 PM
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2010 e550 p2
Originally Posted by Gerard Simon
How did it crack? Human error...I broke it accidentally with not having a clear workspace. However, since this post, I did find a replacement for it on ebay from the same person that I bought the replacement metal shaft.

nice , hope he dont charge you too much. good luck
Old 01-09-2017, 10:12 PM
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So I did the epoxy fix with the post and the knob now works when rotated, however now when I push it towards the armrest it won't work now. I must have damaged something. I have taken it apart and put back together 4 times to see if I did something wrong or if I can spot a broken piece. Any suggestions on a fix, or suggestions on a location of a new part? I have searched the web but have not really had success. Part number is A2128701451, I thought guys were buying it for around 200 ?
Old 01-09-2017, 11:09 PM
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2010 e550 p2
Originally Posted by Holtzyr
So I did the epoxy fix with the post and the knob now works when rotated, however now when I push it towards the armrest it won't work now. I must have damaged something. I have taken it apart and put back together 4 times to see if I did something wrong or if I can spot a broken piece. Any suggestions on a fix, or suggestions on a location of a new part? I have searched the web but have not really had success. Part number is A2128701451, I thought guys were buying it for around 200 ?

Check again hkw you put those rubber/silicone pieces in there , its not that easy to damage smth in there , unless you really dont know what you doing , in fact i had to disassemble mine twice because it wasnt working right lol
So just make sure you put it together the right way.
Old 01-10-2017, 11:25 PM
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2008 E350 4Matic, 2011 E350 4matic
Originally Posted by Holtzyr
So I did the epoxy fix with the post and the knob now works when rotated, however now when I push it towards the armrest it won't work now. I must have damaged something. I have taken it apart and put back together 4 times to see if I did something wrong or if I can spot a broken piece. Any suggestions on a fix, or suggestions on a location of a new part? I have searched the web but have not really had success. Part number is A2128701451, I thought guys were buying it for around 200 ?
Yeah, you can get that part online for about $202 with free shipping. If you do a google search for the part number without the A, you get more hits.

https://www.oediscountparts.com/part...&siteid=215242
Old 01-12-2017, 11:15 PM
  #71  
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Originally Posted by SafetySell24
Hello everybody,

I am producing a repair kit for your Mercedes Benz Comand Knob. You will get a new aluminum shaft. A nice pry tool kit to protect your interior is also included . You can purchase it via Amazon: Mercedes Benz Comand Knob Repair

You can also contact me via eMail: info@lightoff-airbagmodul.de

Best regards from Germany
Interesting, that is amazon Deutschland and I have seen stuff that they do not ship to America. Do they ship this to the US?
Old 01-13-2017, 02:16 AM
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Originally Posted by cetialpha5
Yeah, you can get that part online for about $202 with free shipping. If you do a google search for the part number without the A, you get more hits.

https://www.oediscountparts.com/part...&siteid=215242
Awesome thanks.
Old 03-30-2017, 04:24 PM
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C200K
Comand control knob DEAD!

HI,


I'm not sure if anyone has experienced this.


my command control knob is completely dead. It doesn't scroll or work in any direction.


The buttons light up but that's all it does.


I suspect a wiring problem. Anyone has a wiring diagram for where the knob goes to?
Old 03-30-2017, 04:46 PM
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2008 E350 4Matic, 2011 E350 4matic
There are youtube videos that show you how to remove and disconnect the comand knob.

Old 03-31-2017, 11:15 AM
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thanks, I have taken it out but can't seem to follow were the wiring connects to the head unit


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