Jason in FL

Hello everyone, I am new to the site and just purchased my first MB a few months back. 2010 E350 Sedan, Silver with Light Grey Interior. Only around 33k miles on her and overall loving the car so far.

I am having an issue that appears to be rare as the service advisers that I have spoke with said they have not come across it.

When I try to shift into Park, the gear shift button does nothing. At first it was once a week, now it is a daily problem. I have to turn the car off, start it back up and then shift into park.

Has anyone else come across this issue? I am trying to determine the path of least resistance in having it fixed. I have an extended warranty if it's anything big like a transmission problem but I suspect it is computer based as the car drives and shifts very smooth.

Any advice you have is greatly appreciated!

-Jason

KEY08

When you turn the car off, it doesn't automatically shift into park???

Jason in FL

No, when I turn the car off it stays in Drive or I will normally shift to Neutral... Then turn the car off... Turn it back on... Then it will let me shift it into park.

KEY08

So, it sounds like if it stays in drive when you turn it off, it is also in drive sometimes when you start it? That is very dangerous and I would not drive it until fixed. I am not aware of any other cars with this issue. Get in in ASAP.

pamiboy

If it doesn't shift to park when you turn off the ignition, have you tried opening the front doors? See if it'll shift to park on opening the driver door.

ss3964spd

My '11 E550 does not shift into Park when I open the drivers door.

I've not tried to see if it shifts into Park when I turn the engine off.

KEY08

If you shut the car down with it in drive or neutral and open the door it should shift in to Park automatically. Try that. But still get it into the shop.

Jason in FL

Tried that and a red warning message came up on the dash but the car did not automatically go into park. Very frustrating....

I called one local MB dealer today and 2 other places that specialize in MB service and no one has come across this issue.

Looks like the MB service center is in my immediate future.

BenzV12

Besides that you should be able to hear a grinding noise when your car shifts into P .
May be redundant question but I feel like I have to ask it . Have you pushed the button at the edge of gear selector stalk when your car is in D or N ?
I always press the button and stop the engine . When I open the driver's door and the car is in D with my foot on the brake pedal it engages in P as well . I believe earlier W212s didn't come with this feature .
However, it should be updated via a software

Jason in FL

When I come to a complete stop and I'm ready to park the car is still in D.... With my foot on the brake... I press the P button on the end of the shifter and it simply does nothing.

At that point I keep the brake applied and turn the car off and back on. Only then will the P button work.

And then when it shifts into park, yes I do get the usual grinding sound.

I am going to see if MB can update my software as well to alleviate the Bluetooth audio streaming issue. Perhaps that update will include the auto shift feature when the driver door is opened.

pamiboy

This looks more complicated than I imagined. You should get the MB dealers involved, if no luck, call MBUSA as this is a safety issue, they should be able to fix it.

El Cid

My 2010 E350 functions normally. I push the button in and it goes into park. P in display. If I don't and I turn engine off, it goes into neutral. If I open the driver's door, it goes into park automatically.
Take it to dealer; there is something wrong.