NYCMBGL450

Not sure why the struts are being replaced at 20K miles. I also fell for the dealer alignment trick after noticing a rougher ride. That was a month ago. Thoughts on this?

ferrariyellow44

Wait, so the ride was rough so you got an alignment? That makes zero sense

NYCMBGL450

Yup, like I said I took the bait. The ride was rough as explained at service B, service rep suggested alignment might help. I am usually very skeptical of such services, but the $200 downside was limited. Do I call him out on this?

blittle

More details needed...... struts being replaced MIGHT be a cause for an alignment BUT...rough ride?? don't think so. ...and..... all struts at 20K?
Strange!

NYCMBGL450

Fronts only. All this is covered under warranty, except for the alignment. I have also had the front knuckles replaced already. I am going to ask about the alignment

alx

blinker fluid- here i come....

aeggroup

Both of my front struts were replaced last week. My car has 14K miles. The ride was good, but I started to hear clunking noise/knocking from suspension from about 7K miles, especially going thru any speed bumps. One dealer changed bushings, after that they said this knocking is normal. I went to another dealer and they replaced both struts. The sound disappeared. Couple of my friends, who have GL experienced the same issues and changed struts also.

blittle

Knock on wood....or whatever......but at 24k, I have not had that issue on my 2011.