alan.lee

Hi


I am a newbie here. The Samsung Galaxy Note 3 I just got, I am so surprised that it doesn't pair with my command in 2011 ML350. ML350 can connect with my wife's iPhone 5 without any issue. Is it Samsung issue or it is Command? Anyone has any suggestion that I can do? All I need is the hand free, so I can answer and call, I don't need music playing or Contact import.

Please give me some help if you know any answer.

Thanks,

AL

06e320cdi

By chance is the phone pairing with anything else close by like ear bud, or speaker? can only pair to one device at time. Just a thought

alan.lee

No. The bluetooth is connected to nothing else in my phone and the Command is not connected with any other device either.....

shadow7772

Check that you have the latest firmware on the phone, it must be KITKAT V4,4 min...
See if that helps