S-Class (W220) 1999-2006: S 320 CDI, S 320, S430, S 500, S 600

Front door soft close not working

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Old 08-03-2009, 09:49 AM
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15' W222
Front door soft close not working

Hi all, My back doors close automatically, but not the front. I think I read somewhere that disco'ing the battery may solve this. Is this true, any suggestions?
Old 08-03-2009, 10:43 AM
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you can pull the 25 amp fuse under the passenger rear seat, but that is a temporary solution. It works if for whatever reason there was an obstruction and the pump timed out.

However, you most likely have a leak, or a bad pump.
Old 08-03-2009, 06:07 PM
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I had this problem but only on the driver door.

Anyways, I just replaced the 25A fuse a few minutes ago and the problem is fixed now. Maybe its not a problem with the pump in my case.

Thank you OliverK so very much for the pointer.



Hope Trudawg has the same problem as I did.
Old 08-04-2009, 11:04 AM
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Originally Posted by aubie96
I had this problem but only on the driver door.

Anyways, I just replaced the 25A fuse a few minutes ago and the problem is fixed now. Maybe its not a problem with the pump in my case.

Thank you OliverK so very much for the pointer.



Hope Trudawg has the same problem as I did.
your fuse was blown.......yet the other doors still worked?
Old 08-04-2009, 12:46 PM
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I am not sure if its a blown fuse or not. I just replaced it none the less and door started working ever since. Other doors never had a problem.

When I replaced the fuse while the car was off, door was still not working. So, I replaced the fuse while the car was on. That did it.

Like OliverK said, the replacement of the fuse might have taken care of a pump timing out due to an earlier blockage.

One other symptom that makes me believe mine could be a fuse/electric related problem is that the light behind the inside door handle would turn on and off when I was driving at night. As if there was a loose connection or so. I am yet to drive at night to see if this is fixed too.

Last edited by aubie96; 08-04-2009 at 12:48 PM.
Old 08-13-2009, 04:55 AM
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2002 Mercedes S 430(GONE), 2001 E320(GONE), 2007 S550(GONE), 2009 BMW X6(GONE), 2014 S550
In the morning i sat down in my car turn the engine on and after closing the door i heard pretty loud boom, after that happened my soft door closer didnt work, and if i try to close it it has continuous sound like motor working or something. Any suggestions?

By the way it was really hot outside today, like 106-108, could it be cause of problem?
Old 08-13-2009, 09:14 AM
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no, hot temps should not cause the problem.

If none of your soft close stuff works, you either have a massive leak or a bad pump.

If its just one door, I'd say its a leak. Either way, the longer you keep at this, the chances your pump is fried go up exponenetially.
Old 08-13-2009, 11:07 AM
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its probably your pump thats what it was for me get a used one on ebay
Old 04-13-2014, 09:34 AM
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2001 S500
I have a 2001 S500 the soft door closure is not working on the drivers door please assist
Old 04-13-2014, 09:51 AM
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Reset the system by pulling the fuse and reinstall it

It should work .

If it stops working again there is a problem inside the door and the system is protecting the pump from burning out
Old 04-13-2014, 10:16 AM
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Find the floor light just behind the right rear passenger's heels. Pull the entire light unit away from the wall. Find the yellow fuse near the right side of the fuse row. With the engine running, remove the fuse for thirty seconds.


Try the door closing. If it works, drive on. If it quits working soon, there is a leak or another problem, probably inside the door.


If the problem is the plastic housing for the pneumatic diaphragm, it can sometimes be repaired. There are several YouTube videos on this repair.
Old 07-26-2021, 07:25 PM
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2001 S500 (W220) / 2007 GL450 (X164)
What the hell?

I closed the door and heard a loud POP! Then I heard a hissing and the close assist wasn’t working. I tested it a few more times and it kept hissing but then even the hissing stopped and the close assist still wasn’t working 😩
Old 07-26-2021, 08:41 PM
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The pneumatic actuator for the "soft-close" system has failed. The operation is done with positive pressure, and the pressure has pushed the actuator apart.
It might be possible to repair the actuator with wire and epoxy - sometimes works, sometimes doesn't. There used to be vendors who sold the actuators or parts to repair the actuators - no idea whether this is still true or not. There are numerous threads in the BenzWorld Forum on repairing this problem.

The hissing stopped because the control module for the pneumatic system monitors the time required to do an operation. If the time required is longer than the allowed time, the system will stop performing the operation to protect the PSE pump.

Last edited by wallyp; 07-26-2021 at 08:43 PM.
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Old 07-26-2021, 08:49 PM
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2001 S500 (W220) / 2007 GL450 (X164)
Originally Posted by wallyp
The pneumatic actuator for the "soft-close" system has failed. The operation is done with positive pressure, and the pressure has pushed the actuator apart.
It might be possible to repair the actuator with wire and epoxy - sometimes works, sometimes doesn't. There used to be vendors who sold the actuators or parts to repair the actuators - no idea whether this is still true or not. There are numerous threads in the BenzWorld Forum on repairing this problem.

The hissing stopped because the control module for the pneumatic system monitors the time required to do an operation. If the time required is longer than the allowed time, the system will stop performing the operation to protect the PSE pump.
can I replace the pneumatic actuator? Junk yard?
Old 07-26-2021, 10:20 PM
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I just noticed it’s both front doors but the back doors work
Old 07-26-2021, 10:27 PM
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Junk yard actuators are ready to blow apart
buy new ones so you are good for another 15 years
Old 12-16-2022, 06:54 PM
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Exactly where is this fuse in the rear seat fuse box? I am having this same issue. Jim
Old 12-17-2022, 10:51 AM
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In the right-rear passenger floor area, find the floor lamp that is behind the passenger's heels. Pull the lamp from the carpeted wall (don't bother to disconnect it), and locate the yellow 20-Amp fuse toward the inboard end of the row. Remove it, make sure that it isn't blown and reinstall it. That resets the PSE control module. If the function operates for a few times and then shuts off again, there is a leak in that circuit.
Old 12-18-2022, 01:04 PM
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Originally Posted by wallyp
In the right-rear passenger floor area, find the floor lamp that is behind the passenger's heels. Pull the lamp from the carpeted wall (don't bother to disconnect it), and locate the yellow 20-Amp fuse toward the inboard end of the row. Remove it, make sure that it isn't blown and reinstall it. That resets the PSE control module. If the function operates for a few times and then shuts off again, there is a leak in that circuit.
Sorry WallyP. I have a 2007 mbz s550. cant see a floor lamp on the right side in the carpet. what am i missing here?
Old 12-18-2022, 07:51 PM
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This is the W220 Forum, which does not include your car. The lamp and the rear SAM are found on the W220.

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