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telematic update for 07 s550?

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Old 06-30-2014, 05:51 PM
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telematic update for 07 S550

I have read a few threads regarding a telematic update. I contacted a MBZ dealer and said my car was an 07 S550 and they said there are no updates for the 07 year. Can anyone explain to me more about this update and were to get it installed? Thanks.

Last edited by MBZSW221; 09-18-2014 at 10:00 AM.
Old 06-30-2014, 09:35 PM
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Many dealers are ignorant about the update. The update adds real time traffic information to the GPS display (as long as you are in a major city where the sata is available). It also adds a birds-eye alternate view for the GPS map as well as adding the ability to show the estimated time of arrival on the bottom of the map. DVD video can be viewed as long as the vehicle is not in motion.

There is no specific title for the Comand update. The features appear when the Comand system is updated to a later version of software. Only have this done by a dealer who is experienced. All they have to do is connect your vehicle to their Mercedes DAS computer and then select the proper configuration information. If the configuration information is NOT properly entered, several things can go wrong including disabling the air conditioning as well as messing up the rear camera display (assuming you have one). The update could take several hours (possibly a full day) if your vehicle has never been updated. A fair price would be for one hour of labor. After the update is done, real time traffic information will always be displayed as long as the GPS map data is at least version 6, current version is 13. You may have to load the map data after the Comand update to get the traffic feature.

Contrary to what your dealer may tell you, the new features WILL work on all W216 and W221 vehicles.

The real time traffic information for pre-facelift vehicles (2007-2009) is transmitted by FM radio and NO subscription is used to receive it. Facelift vehicles obtain real time traffic information via Sirius satellite radio and require a separate paid subscription to receive the data.

Last edited by steveb9771; 07-01-2014 at 02:27 AM.
Old 06-30-2014, 09:41 PM
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Originally Posted by steveb9771
Many dealers are ignorant about the update. The update adds real time traffic information to the GPS display (as long as you are in a major city where the sata is available). It also adds a birds-eye alternate view for the GPS map as well as adding the ability to show the estimated time of arrival on the bottom of the map. DVD video can be viewed as ong as the vehicle is not in motion.

There is no specific title for the Comand update. The features appear when the Comand system is updated to a later version of software. Only have this done by a dealer who is experienced. All they have to do is connect your vehicle to their Mercedes DAS computer and then select the proper configuration information. If the configuration information is NOT properly entered, several things can go wrong including disabling the air conditioning as well as messing up the rear camera display (assuming you have one). The update could take several hours (possibly a full day) if your vehicle has never been updated. A fair price would be for one hour of labor. After the update is done, real time traffic information will always be displayed as long as the GPS map data is at least version 6, current version is 13. You may have to load the map data after the Comand update to get the traffic feature.

Contrary to what your dealer may tell you, the new features WILL work on all W216 and W221 vehicles.
Will it also add DVD video?
Old 06-30-2014, 09:44 PM
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Sorry did not see that in your post. I live in Southern California, do you know any dealerships that might do that?
Old 07-01-2014, 01:51 AM
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Originally Posted by MBZSW221
Sorry did not see that in your post. I live in Southern California, do you know any dealerships that might do that?
Try a call to House of Import in BP.
Old 07-01-2014, 01:52 AM
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Yes DVD will play on screen only when vehicle is parked.
Old 07-01-2014, 02:24 AM
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Originally Posted by MBZSW221
Sorry did not see that in your post. I live in Southern California, do you know any dealerships that might do that?
I had my update originally done at Calstar in Glendale. I had additional updates done at Caliber in Anaheim.
Old 07-01-2014, 01:42 PM
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Originally Posted by steveb9771
I had my update originally done at Calstar in Glendale. I had additional updates done at Caliber in Anaheim.
Thanks. Nice that Calstar does it. It's my local MB dealership. I will also give House of Imports a call.
Old 07-01-2014, 04:42 PM
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Originally Posted by MBZSW221
Thanks. Nice that Calstar does it. It's my local MB dealership. I will also give House of Imports a call.
Hello

Let me know how it go and how much? My local MB dealer is House of Import.
I'm thinking upgrade telematice my 2007 s550 tho.

Thanks
Old 07-02-2014, 12:54 AM
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Originally Posted by steveb9771

If the configuration information is NOT properly entered, several things can go wrong including disabling the air conditioning
This is exaclty what occured after my upgrade. The AC didn't work afterwards & had to make a return trip for the fix. That took about an hour the next day!! So if you do get this done make sure the AC works & backup camera (if you have that option)!! Good luck.
Old 07-02-2014, 01:07 PM
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Originally Posted by walt2810
This is exaclty what occured after my upgrade. The AC didn't work afterwards & had to make a return trip for the fix. That took about an hour the next day!! So if you do get this done make sure the AC works & backup camera (if you have that option)!! Good luck.
I have backup camera. My air conditioning is not private AC from the back. All controlled from the front. What are we looking at price wise? Will they also charge the A/C fix/camera fix?

Last edited by MBZSW221; 07-02-2014 at 02:58 PM.
Old 07-02-2014, 03:28 PM
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Originally Posted by MBZSW221
I have backup camera. My air conditioning is not private AC from the back. All controlled from the front. What are we looking at price wise? Will they also charge the A/C fix/camera fix?
Cost should not exceed one hour of labor to perform the upgrade. Keep in mind that the upgrade could take an entire day and you may need a loan car.

Hopefully they will do the upgrade correctly and the A/C and camera should not be an issue. This issue only occurs if they do not properly set configuration parameters. There should be no additional charge if the dealer makes a configuration mistake.

One of the potential issues with the backup camera is the appearance of two sets of guide lines and the loss of the two parking options. Take a look at the backup camera screen and you will see the two options at the lower right edge of the display before you take your vehicle in for the update. Then look at the backup display after the update and verify the two options are still present.
Old 07-04-2014, 07:27 AM
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Originally Posted by steveb9771
Cost should not exceed one hour of labor to perform the upgrade. Keep in mind that the upgrade could take an entire day and you may need a loan car.

Hopefully they will do the upgrade correctly and the A/C and camera should not be an issue. This issue only occurs if they do not properly set configuration parameters. There should be no additional charge if the dealer makes a configuration mistake.

One of the potential issues with the backup camera is the appearance of two sets of guide lines and the loss of the two parking options. Take a look at the backup camera screen and you will see the two options at the lower right edge of the display before you take your vehicle in for the update. Then look at the backup display after the update and verify the two options are still present.
This feature was only on the 2007, correct? My 2008 has the Advanced Park Assist and only shows "Back" on the Reverse Camera screen and static guide lines. It does show dynamic ones on the cluster, however.
Old 07-05-2014, 12:24 PM
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I called Calstar and the service department never answered back and the bad thing is they are closed on weekends so I do not have anytime to go and talk to them. I'll try House of Imports. Maybe dealers just do not want to do this update.
Old 07-06-2014, 09:27 AM
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Some dealerships have no idea if you ask about a telematics update. Instead, on a 07, ask for video activation and nav update.
Old 07-06-2014, 01:08 PM
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I'm selling my 2014 Nav DVD update for 2007 - 2009 S/CL for $125.00. I just loaded it on CL600 & no longer need it.
Old 07-06-2014, 09:20 PM
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When was this update released?
Old 07-07-2014, 07:30 AM
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April 2014
Old 07-07-2014, 05:18 PM
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Originally Posted by canes85
I'm selling my 2014 Nav DVD update for 2007 - 2009 S/CL for $125.00. I just loaded it on CL600 & no longer need it.
Anyone know of a preferred dealer or shop in the Dallas TX area that can do this for me?


Also....PM sent on disc Canes
Old 07-08-2014, 07:36 AM
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I responded check your PM.
Old 07-11-2014, 12:05 PM
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Nav DVD sold!
Old 09-15-2014, 09:32 PM
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I just went to Calstar to get a seal for the window switch on my ML. I asked a service consultant for a Telematic update and he said that updates can be done but not telematic updates. Only updates can be like transmission codes, a/c codes, etc. So is this true?
Old 09-15-2014, 10:57 PM
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Originally Posted by walt2810
Yes DVD will play on screen only when vehicle is parked.
Well it can if you retrofit SplitView:

http://techcenter.mercedes-benz.com/...ew/detail.html
Old 09-18-2014, 10:02 AM
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What did you guys say to the dealer to do? Did you ask for a Telematic update or just said update to DVD and birds eye?
Old 09-18-2014, 12:32 PM
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Check your PM

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