ECU and TCU Tunes! Logic Lab Tuning
06-04-2015, 03:53 PM
#26
MBWorld Fanatic!
We have been in contact and are in the process of helping the above customer to get the car running perfectly. We are trying to work around his unique circumstances (it is his daily driver) so that way he does not have to be out of the car for a few days. We try to go above and beyond to make our customers happy!
As for why no reply in the thread, our goal is to help our customer, not spend our time responding to nonsensical posts.
As for why no reply in the thread, our goal is to help our customer, not spend our time responding to nonsensical posts.
Especially when you open the thread with a mea culpa about slow customer service and being more responsive this time around. It's not necessary to reply to the "nonsensical" posts, but you do need to maintain an ongoing presence in your own thread and demonstrate how you're resolving the issues as they arise.
Last I heard the customer wanted a refund. Was that not an option?
06-04-2015, 06:48 PM
#27
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Join Date: Mar 2015
Location: Palm Beach Gardens, Florida
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2008 S550, 2006 911, 2006 M5, 2005 F-150 King Ranch
I'm extremely excited with my tune...
Mike went above and beyond, especially in the condition he is in
As soon as I wired payment the flash came instantaneously. After a problem with tele aid it was fixed by on star. I also received a text saying how much HP it was putting out.
The only problem is it disables my AWD and need to get used to the rear kicking out on me. No posi tracking either
I highly recommend!!!!
As soon as I wired payment the flash came instantaneously. After a problem with tele aid it was fixed by on star. I also received a text saying how much HP it was putting out.
The only problem is it disables my AWD and need to get used to the rear kicking out on me. No posi tracking either
I highly recommend!!!!
06-04-2015, 07:22 PM
#28
MBWorld Fanatic!
Mike went above and beyond, especially in the condition he is in
As soon as I wired payment the flash came instantaneously. After a problem with tele aid it was fixed by on star. I also received a text saying how much HP it was putting out.
The only problem is it disables my AWD and need to get used to the rear kicking out on me. No posi tracking either
I highly recommend!!!!
As soon as I wired payment the flash came instantaneously. After a problem with tele aid it was fixed by on star. I also received a text saying how much HP it was putting out.
The only problem is it disables my AWD and need to get used to the rear kicking out on me. No posi tracking either
I highly recommend!!!!
06-05-2015, 09:31 AM
#29
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Join Date: Nov 2014
Location: Maryland
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Depends on the weather
I'm not sure if you have seen my last 2 emails sent on 6/2 and 6/3 but I sent them following up with the tuner about the resolution and have not heard back...
06-05-2015, 10:18 AM
#31
MBWorld Fanatic!
Having read this thread would anyone realistically expect these goofballs to back their "engine warranty"?
If I had to guess, Logic Labs is run by two middle schoolers working out of their mom's basement. If it's not, whoever is running it should consider changing to that business model, because at least middle schoolers respond to emails.
If I had to guess, Logic Labs is run by two middle schoolers working out of their mom's basement. If it's not, whoever is running it should consider changing to that business model, because at least middle schoolers respond to emails.
06-06-2015, 02:23 AM
#35
MBWorld Fanatic!
10-05-2015, 11:19 PM
#37
MBWorld Fanatic!
