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Star Diagnostics in Phoenix Arizona

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Old 01-26-2017, 10:52 AM
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2013 S350 Bluetech
Star Diagnostics in Phoenix Arizona

Hi Guys,

I'm new to the forum. I have a 2013 Mercedes S350 Bluetech that will not start. The lights on the dash turn on when I turn my key but when I try to start it nothing happens. I kind of here the a click on my first attempt to start but on following attempts no sound. I had the battery checked at Autozone and they said the battery was good but is at its life quarter of life. I'm not sure what the issue is and I would like to know if there is anyone in the Phoenix, AZ area who has the Star Diagnostic system so that they can help me figure out the issue. I'm a big DIYer so I would really appreciate the help.
Old 01-26-2017, 01:34 PM
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alx
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make sure your terminals are clean/ tight/ good. charge battery over night. try to start car next day.

if still no crank then you need star/ das.
Old 01-26-2017, 01:41 PM
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Originally Posted by alx
make sure your terminals are clean/ tight/ good. charge battery over night. try to start car next day.

if still no crank then you need star/ das.
Thank you Alx for the response, are you located in Phoenix? If not do you know any reliable places I can buy star/das for a good price as I think it is a worthwhile investment?
Old 01-26-2017, 03:44 PM
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Originally Posted by Diesel101
Thank you Alx for the response, are you located in Phoenix? If not do you know any reliable places I can buy star/das for a good price as I think it is a worthwhile investment?
Not a good investment unless you're a Benz dealer. I believe it costs over $20k. I think there are some Chinese clones that have limited capabilities and can easily brick your car if you make a mistake. It's best to spend the money to have it towed to the dealer if a battery charge doesn't do the trick.
Old 01-26-2017, 04:06 PM
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Originally Posted by DaveW68
Not a good investment unless you're a Benz dealer. I believe it costs over $20k. I think there are some Chinese clones that have limited capabilities and can easily brick your car if you make a mistake. It's best to spend the money to have it towed to the dealer if a battery charge doesn't do the trick.
Thank you DaveW68, really appreciate your helpful feedback!
Old 01-27-2017, 11:04 AM
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Originally Posted by Diesel101
Thank you Alx for the response, are you located in Phoenix? If not do you know any reliable places I can buy star/das for a good price as I think it is a worthwhile investment?
chinese clones can be had for around $350. you will need a laptop also. there is plenty written on the subject.

if you are a big diy i recommend you get one - it will pay off the first time you use it. there is also plenty of info on the net on how to use it. if you are a techie you will get used to its logic very quickly.

dave is correct that you can brick the car, but this is rare and is usually associated with failed scn coding attempts (which normally your chinese clone is not capable of anyway).
Old 01-27-2017, 11:15 AM
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Originally Posted by alx
chinese clones can be had for around $350. you will need a laptop also. there is plenty written on the subject.

if you are a big diy i recommend you get one - it will pay off the first time you use it. there is also plenty of info on the net on how to use it. if you are a techie you will get used to its logic very quickly.

dave is correct that you can brick the car, but this is rare and is usually associated with failed scn coding attempts (which normally your chinese clone is not capable of anyway).
You guys are very helpful and I really appreciate it. Thanks alx!
Old 01-27-2017, 04:47 PM
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Anyone in the Phoenix, AZ area have the Star DAS? Even a chinese clone one? Thanks
Old 01-28-2017, 08:32 PM
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So did you make sure the battery was charged and then try to start it?
Old 01-29-2017, 05:44 PM
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Originally Posted by Nuru
So did you make sure the battery was charged and then try to start it?
Yes I did, car still didnt start, so def need Star DAS in Phoenix, AZ now.
Old 01-29-2017, 08:04 PM
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Originally Posted by Diesel101
Yes I did, car still didnt start, so def need Star DAS in Phoenix, AZ now.
Have it towed to the dealer to be read and diagnosed.
Old 02-03-2017, 05:14 PM
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Originally Posted by DaveW68
Have it towed to the dealer to be read and diagnosed.
another def software glitch
look under my name i had same truble 3 times
this is really subject to lemon law.
no way to get rid of the problem the only way (which wasn't solution all times ) as soon as you see count down if you drive pregnant wife to hospital forget about baby first drove mercedes leave your car for 3 days )because no appointment) and make ready to pay some about 300.00$
the 3 days in dealer cost limo driver like in manhattan new york another 1800.00$ in average.
Old 02-03-2017, 06:17 PM
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Originally Posted by mustangy
another def software glitch
look under my name i had same truble 3 times
this is really subject to lemon law.
no way to get rid of the problem the only way (which wasn't solution all times ) as soon as you see count down if you drive pregnant wife to hospital forget about baby first drove mercedes leave your car for 3 days )because no appointment) and make ready to pay some about 300.00$
the 3 days in dealer cost limo driver like in manhattan new york another 1800.00$ in average.
Lemon laws are not applicable. Your car is too old. Let a Benz service department properly diagnose the problems.

Your posts are very difficult to comprehend. You may want to go on Google and use a language translator.
Old 02-04-2017, 12:52 AM
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I will be in Phoenix in the middle of Feb - I have STAR - PM me if you still need it.
Old 02-05-2017, 01:39 AM
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For reading codes and most live data, you don't actually need a star DAS reader. I use an Autel MaxiDas which I believe is under a grand now and I've been able to pull every piece of info I needed from my car. Sure the Star can do more, but I've never felt limited by what the Autel can do. I've talked to some other folks who use equivalent dealer level scan tools and they work the same.

if you know anyone with a Modus or MaxiDas or MaxiSys or whatever else, it should be able to at least get you started with the basics, drive authentication, engine computer codes and live data, SAM modules, etc.

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