E-Class (W211) 2003-2009

Class Action suit over M272 M273

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Old 02-17-2011, 09:21 PM
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Class Action suit over M272 M273

I wonder if this will go anywhere

http://classactionlawsuitsinthenews....-m273-engines/


I just got the dreaded p0016 and p0017 and I have 114k km on my 06 E350 4Matic....gulp.

Last edited by sdifox; 02-17-2011 at 10:34 PM.
Old 02-17-2011, 10:05 PM
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I found it odd that the 2007 E550 was missing on that list. I thought it was susceptible to this dreaded issue.
Old 02-17-2011, 10:29 PM
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Originally Posted by WEBSRFR
I found it odd that the 2007 E550 was missing on that list. I thought it was susceptible to this dreaded issue.
I don't know any better. My guess is they don't know all the models that has these engines. DTB has been out since 2007 which means MB knows they had a problem when all the cars were still under warranty but chose to not recall. Instead, let warranty expire and the part fails and have the customer foot the bill.

effers.

S-B-03.30/08i

Initial issue is 2007/08/23

Last edited by sdifox; 02-17-2011 at 10:45 PM.
Old 02-18-2011, 03:33 AM
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I have an 09, how serious are these issues? And have MB came up with a solution yet
Old 02-18-2011, 04:12 AM
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Originally Posted by charliele729
I have an 09, how serious are these issues? And have MB came up with a solution yet
The 'solution' is you pay to fix it. And since the W212 is listed on the suit my assumption is that they have not made any mechanical changes.

I asked in the W212 forum if owners of the 2011 W212 had heard of any physical changes in the design of the balance shaft and idle gears. The suit lists the 2010 W212 but not the 2011 year. I'm guessing it also includes the 2011 models and that the write up just hasn't been updated.

I know someone who's on the fence over buying a new W212 E350 or a new F10 535i BMW. I've told them to wait until the new V6 arrives for the W212. This might help that argument. I'm willing to bet that all the W212s will have this issue and that MB isn't changing anything now since the new motors are coming very soon.

The downside for people with the M272 and M273 motors is that this issue normally doesn't appear until later when the warranty is over. The suit could fix that and would force an extension of the warranty on the defect parts, just like they did with SBC.
Old 02-18-2011, 05:35 AM
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Originally Posted by charliele729
I have an 09, how serious are these issues? And have MB came up with a solution yet
211.056/072/087/090/256/287

quite serious...as in car is kaput serious.

The replacement part is supposed to fix the issue, but you got to rip the engine out and apart to change it out.
Attached Files
File Type: pdf
M272 Timing Error.pdf (342.7 KB, 4375 views)

Last edited by sdifox; 02-18-2011 at 05:46 AM.
Old 02-18-2011, 05:48 AM
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Originally Posted by 220S
The 'solution' is you pay to fix it. And since the W212 is listed on the suit my assumption is that they have not made any mechanical changes.

I asked in the W212 forum if owners of the 2011 W212 had heard of any physical changes in the design of the balance shaft and idle gears. The suit lists the 2010 W212 but not the 2011 year. I'm guessing it also includes the 2011 models and that the write up just hasn't been updated.

I know someone who's on the fence over buying a new W212 E350 or a new F10 535i BMW. I've told them to wait until the new V6 arrives for the W212. This might help that argument. I'm willing to bet that all the W212s will have this issue and that MB isn't changing anything now since the new motors are coming very soon.

The downside for people with the M272 and M273 motors is that this issue normally doesn't appear until later when the warranty is over. The suit could fix that and would force an extension of the warranty on the defect parts, just like they did with SBC.

The 212 is not listed on the DTB. see message above for a copy of the doc. I don't know wether the part was changed on the production line. Logic says they must have at some point in time.

The sneaky part is apparently if you take the goodwill discount, and you are not guaranteed a discount, there is also a gag order. I read that somewhere.

Last edited by sdifox; 02-18-2011 at 05:51 AM.
Old 02-18-2011, 08:58 AM
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Looks like my 08 E350 is included. I will have to keep an eye on this and see where it goes. I am not too worried (at least for the next 4 yrs) for I am still covered under the original factory warranty, then the CPO warranty and lastly the MB extended warranty on top of that.
Old 02-18-2011, 11:24 AM
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212 is not affected.

M272 (350) engine up to Serial #468993 or M273 (550) to 088611. The material for the balance shaft sprocket and the timing chain guide wheel (idler) was modified on engines past the serial numbers listed above.

Owners can check engine # here http://www.auto-parts.spb.ru/cat/cat...&client=dr2000 (datacard – engine)

If engine #is within range, reference DTB S-B-03.30/08j JUN09 for repair under factory warranty or extended warranty. Out of warranty have SM involve MB rep covering dealership to consider/approve goodwill repair given defective part was installed @ production
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Old 02-18-2011, 12:15 PM
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That website didn't do anything, where can I looked for the engine serial #

Last edited by charliele729; 02-18-2011 at 07:18 PM.
Old 02-18-2011, 01:21 PM
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Originally Posted by konigstiger
212 is not affected.

M272 (350) engine up to Serial #468993 or M273 (550) to 088611. The material for the balance shaft sprocket and the timing chain guide wheel (idler) was modified on engines past the serial numbers listed above.

Owners can check engine # here http://www.auto-parts.spb.ru/cat/cat...&client=dr2000 (datacard – engine)

If engine #is within range, reference DTB S-B-03.30/08j JUN09 for repair under factory warranty or extended warranty. Out of warranty have SM involve MB rep covering dealership to consider/approve goodwill repair given defective part was installed @ production
So basically if the 2 codes mentioned in scenario one of that service bulletins is thrown I am toast?
Old 02-18-2011, 03:27 PM
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konigstiger,

So if someone's engine is part of this problem, but there is nothing wrong with it at this this time (not thrown any codes, etc) do they still go the dealer w/ the DTB to get the repairs done?
Old 02-18-2011, 05:30 PM
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Originally Posted by sdifox
So basically if the 2 codes mentioned in scenario one of that service bulletins is thrown I am toast?
check your email
Old 02-18-2011, 05:35 PM
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Originally Posted by sdifox
The sneaky part is apparently if you take the goodwill discount, and you are not guaranteed a discount, there is also a gag order. I read that somewhere.
That's similar to what BMW did with the subframe issues on the 3 series in the past. Sometimes it's better to be on the CA suit even if you get "reassurance" from the mfg that they'll cover you. Especially on issues like these where they take a while to show up.
Old 02-18-2011, 07:20 PM
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Originally Posted by Vik888
konigstiger,

So if someone's engine is part of this problem, but there is nothing wrong with it at this this time (not thrown any codes, etc) do they still go the dealer w/ the DTB to get the repairs done?
I am also wondering about this, would MB fixed this problem before it has actually occured if it was mention to the dealer. I am going to forward this DTB to my sevice advisor and see what he says.
Old 02-18-2011, 07:25 PM
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Was hoping for a reply/advice from konigstiger...

Originally Posted by charliele729
I am also wondering about this, would MB fixed this problem before it has actually occured if it was mention to the dealer. I am going to forward this DTB to my sevice advisor and see what he says.
Old 02-18-2011, 08:00 PM
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Unfortunately I just found out that my 2007 E550 has the defective part So far it is okay but it seems from what I have read that it is only a matter of time until it fails and results in a HUGE repair.

I hope Mercedes steps up to the plate and does the right thing, as they did with the SBC recall.

When is MB going to start building rock solid cars again that you can drive and give to your children or are those days gone foerever?
Old 02-18-2011, 08:14 PM
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Originally Posted by WEBSRFR
When is MB going to start building rock solid cars again that you can drive and give to your children or are those days gone foerever?
Lets be honest about it. In 1986 300E was $45K MSRP and no discount. In 2010/11, you can buy a nicely optioned W212 2010/11 E350 with MSRP of $54K or so, for the same $45K. If W211 or W212 cars were built as well as W124 were, they would be at least $100K. How many Es would they sell then?
Old 02-18-2011, 08:18 PM
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Originally Posted by charliele729
I am going to forward this DTB to my sevice advisor and see what he says.
If you do, please keep us posted.
Old 02-18-2011, 08:24 PM
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Originally Posted by WEBSRFR
Unfortunately I just found out that my 2007 E550 has the defective part So far it is okay but it seems from what I have read that it is only a matter of time until it fails and results in a HUGE repair.

?

I hope Mercedes steps up to the plate and does the right thing, as they did with the SBC recall.

When is MB going to start building rock solid cars again that you can drive and give to your children or are those days gone foerever?
Besides knowing that your engine has the defected part, are they any sigh or symptons that it is showing
Old 02-18-2011, 09:04 PM
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Originally Posted by WEBSRFR
When is MB going to start building rock solid cars again that you can drive and give to your children or are those days gone foerever?
That doesn't help move cars off the production line and maintain profitability.

The auto industry has changed and so has the culture of consumption. The mfgs have become finance companies and people flip cars like any other disposable commodity.

Originally Posted by threeMBs
Lets be honest about it. In 1986 300E was $45K MSRP and no discount. In 2010/11, you can buy a nicely optioned W212 2010/11 E350 with MSRP of $54K or so, for the same $45K. If W211 or W212 cars were built as well as W124 were, they would be at least $100K. How many Es would they sell then?
That's no excuse for not building a quality product that lasts. The W212 is a far better car engineering-wise and performance-wise, but there's no reason not to R+D the components extensively, or simply write a contract with the vendor who makes the lowest bid in order to maintain high unit profit margins.

That's also implying because manufacturer's costs have risen, that we therefore should simply accept poor quality parts and lesser manufacturing standards.
Old 02-19-2011, 12:28 AM
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I would really like to know as many E owners there are, how many have actually had this problem? Is the new part suppose to last longer, or is not suppose to wear down like the original one. Why is that a Honda civic that has 200k miles does not have this problem
Old 02-19-2011, 09:33 AM
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Originally Posted by 220S
That's no excuse for not building a quality product that lasts. The W212 is a far better car engineering-wise and performance-wise, but there's no reason not to R+D the components extensively, or simply write a contract with the vendor who makes the lowest bid in order to maintain high unit profit margins.
They (all car manufacturers) do not need to build cars that last. Most cars these days are leased and most first owners do not care how old they last (as long as first 3-4 years are bullet proof, and for most they are). There was no such thing as a "lease" 20-25 years ago and people mostly kept their cars 5-7 years at least, 7-10 for MBs(these was mostly because they were expensive to begin with).

Originally Posted by 220S
That's also implying because manufacturer's costs have risen, that we therefore should simply accept poor quality parts and lesser manufacturing standards.
In '86 I couldn't spend my 1 yr salary for 300E. My first house in NYC back then, was the same as buying 2 300Es. How many Es were on the road back then? Not that many.

Fast forward to 2011. Current price is just a part of what I make (granted I'm older and have more than one income source). Es (W210/W211/W212) are everywhere. I have 3 late model Es with avarage MSRP of $60K, all paid in cash. What kind of housing you can buy (for apples to apples comparison, still in NYC) for $60K even after the RE plunge of the last 3 years? Maybe a very nice kitchen. If late model Es (W211/W212) were $100K, how many would I have? Maybe 1. Multiply it and the impact is huge. E's are MB's bread and butter.
Old 02-19-2011, 12:07 PM
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Originally Posted by Vik888
konigstiger,

So if someone's engine is part of this problem, but there is nothing wrong with it at this this time (not thrown any codes, etc) do they still go the dealer w/ the DTB to get the repairs done?
Originally Posted by charliele729
I am also wondering about this, would MB fixed this problem before it has actually occured if it was mention to the dealer. I am going to forward this DTB to my sevice advisor and see what he says.
I will also send the DTB to my SA and see what he says. I suspect that this will be a "fix on fail" situation, however - unless and until the class action is settled.
Old 02-19-2011, 12:20 PM
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[QUOTE=220S;4527297That's no excuse for not building a quality product that lasts. The W212 is a far better car engineering-wise and performance-wise, but there's no reason not to R+D the components extensively, or simply write a contract with the vendor who makes the lowest bid in order to maintain high unit profit margins.

That's also implying because manufacturer's costs have risen, that we therefore should simply accept poor quality parts and lesser manufacturing standards. [/QUOTE]

That was my point and I agree completely. If anything cars are becoming a bit like consumer electric/electronic devices but the key aspect of these devices is that they are reliable. The Japanese, and also the Koreans with Hyundai, are building extremely reliable cars that can be maintained and driven for 10-15 years.

I just hope the Europeans don't learn the hard way, what American car companies learned about the importance of reliability. Poor reliability almost wiped out the US car industry because sooner or later people are going to get tired of it.

Case in point my dad was looking to buy a new car and as much as I love my E550 I discouraged him from considering a Mercedes and I steered him towards a Lexus after learning about all the potential problems because I knew he wanted to keep the car for a while.


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