Is there any way to purchase an update from Garmin?
12-02-2016, 11:09 PM
#1
Is there any way to purchase an update from Garmin in USA?
The MB downloader appears to update the software only. Does anyone know if a map update can be purchased?
Thanks
Thanks
Last edited by cheerful; 12-10-2016 at 03:37 PM.
12-05-2016, 09:18 AM
#4
Member
My dealer replaced my SD card a couple of weeks ago under warranty to a newer version of Maps, SW 2015/2016 V5.x and Maps V5.x. They did this after I requested a map update and they weren't able to update the old card. I then updated the new SD card with the MB download manager to SW 2016 V6.x and Maps V6.x. The MB downloader will not update the older SD cards because they are not large enough for the new version.
12-05-2016, 06:32 PM
#5
My dealer replaced my SD card a couple of weeks ago under warranty to a newer version of Maps, SW 2015/2016 V5.x and Maps V5.x. They did this after I requested a map update and they weren't able to update the old card. I then updated the new SD card with the MB download manager to SW 2016 V6.x and Maps V6.x. The MB downloader will not update the older SD cards because they are not large enough for the new version.
12-05-2016, 06:53 PM
#6
Super Member
nothing new. nothing updated. he just late to the party.
i got this v6 in June 2016.
https://mbworld.org/forums/c-class-w...ml#post6820746
i got this v6 in June 2016.
https://mbworld.org/forums/c-class-w...ml#post6820746
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JBMCL (12-06-2016)
12-06-2016, 08:02 AM
#7
Member
I also have a portable Garmin that has free updates for life and the Garmin that came with the car. The car still doesn't show roads that were completed two years ago while the portable one does and that is despite downloading the latest maps.
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12-10-2016, 08:50 AM
#8
Junior Member
I just updated it. Both software and maps were updated. Note that the car was just 1 week old. I read somewhere that the updates were free for the first 6 months.
Also, I had to use a VPN to a German server as using the usual connection seems to drop connection after a couple of minutes. Even with a vpn connection to a German server, the downloaded took an hour and the software installation after the download took another hour. It was really a test of patience.
I have a card that is 16gb
Also, I had to use a VPN to a German server as using the usual connection seems to drop connection after a couple of minutes. Even with a vpn connection to a German server, the downloaded took an hour and the software installation after the download took another hour. It was really a test of patience.
I have a card that is 16gb
12-10-2016, 12:33 PM
#9
Member
In the UK it is 3 years although with my car being a year old and the maps over two years old I will wait and see if the 3 years of free updates has any meaning.
12-10-2016, 03:38 PM
#10
I just updated it. Both software and maps were updated. Note that the car was just 1 week old. I read somewhere that the updates were free for the first 6 months.
Also, I had to use a VPN to a German server as using the usual connection seems to drop connection after a couple of minutes. Even with a vpn connection to a German server, the downloaded took an hour and the software installation after the download took another hour. It was really a test of patience.
I have a card that is 16gb
Also, I had to use a VPN to a German server as using the usual connection seems to drop connection after a couple of minutes. Even with a vpn connection to a German server, the downloaded took an hour and the software installation after the download took another hour. It was really a test of patience.
I have a card that is 16gb
12-10-2016, 07:46 PM
#11
Junior Member
Actually I am in Singapore and the car is imported from UK mercedes dealer (made in South Africa) as it is a right hand drive vehicle.
Looks like I might have 3 years free update though I doubt it. The dealer told me that there is no updates once installed, which is not true. When I told the dealer about the update facility, he was shocked - which is odd since he particularly imports Mercedes from the UK. I suppose I will periodically check for map updates. We have a lot of road changes here as it is a small island state but that does not mean that Garmin will update it. I also have a Garmin GPS device which still gets map updates though it is more than 3 years old. There are also free map updates from the Garmin community.
This is more a consumer care issue - a consumer will expect maps update if you paid a bomb for it. Let's us all keep everyone updated to get these updates, which one would expect.
Looks like I might have 3 years free update though I doubt it. The dealer told me that there is no updates once installed, which is not true. When I told the dealer about the update facility, he was shocked - which is odd since he particularly imports Mercedes from the UK. I suppose I will periodically check for map updates. We have a lot of road changes here as it is a small island state but that does not mean that Garmin will update it. I also have a Garmin GPS device which still gets map updates though it is more than 3 years old. There are also free map updates from the Garmin community.
This is more a consumer care issue - a consumer will expect maps update if you paid a bomb for it. Let's us all keep everyone updated to get these updates, which one would expect.
08-29-2017, 10:11 PM
#12
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E350e
Actually I am in Singapore and the car is imported from UK mercedes dealer (made in South Africa) as it is a right hand drive vehicle.
Looks like I might have 3 years free update though I doubt it. The dealer told me that there is no updates once installed, which is not true. When I told the dealer about the update facility, he was shocked - which is odd since he particularly imports Mercedes from the UK. I suppose I will periodically check for map updates. We have a lot of road changes here as it is a small island state but that does not mean that Garmin will update it. I also have a Garmin GPS device which still gets map updates though it is more than 3 years old. There are also free map updates from the Garmin community.
This is more a consumer care issue - a consumer will expect maps update if you paid a bomb for it. Let's us all keep everyone updated to get these updates, which one would expect.
Looks like I might have 3 years free update though I doubt it. The dealer told me that there is no updates once installed, which is not true. When I told the dealer about the update facility, he was shocked - which is odd since he particularly imports Mercedes from the UK. I suppose I will periodically check for map updates. We have a lot of road changes here as it is a small island state but that does not mean that Garmin will update it. I also have a Garmin GPS device which still gets map updates though it is more than 3 years old. There are also free map updates from the Garmin community.
This is more a consumer care issue - a consumer will expect maps update if you paid a bomb for it. Let's us all keep everyone updated to get these updates, which one would expect.
Have you had any luck with updating your map??
08-30-2017, 09:32 AM
#13
Junior Member
Nope.
Cheaper to buy a suction mount and use Google maps on your mobile phone which then you also get free traffic updates, which doesn't work with Garmin Map Pilot.
I suppose it is a question of how desperate you must have navigation using the navigation vehicle system. BTW Garmin Map Pilot is lousy to use to begin with. You still need to input house number after using the postal code. The voice reading of road name is also a joke for Singapore.
Cheaper to buy a suction mount and use Google maps on your mobile phone which then you also get free traffic updates, which doesn't work with Garmin Map Pilot.
I suppose it is a question of how desperate you must have navigation using the navigation vehicle system. BTW Garmin Map Pilot is lousy to use to begin with. You still need to input house number after using the postal code. The voice reading of road name is also a joke for Singapore.
