SL-Class (R230) 2003 -- 2012: Discussion on the SL500, SL550, SL600

SL/R230: Control Arm Replacement- Alignment Question

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Old 08-15-2014, 10:27 AM
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05 Mercedes SL500
Control Arm Replacement- Alignment Question

My Global Warranty for my 2005 500SL covered the replacement of the malfunctioning control arm bushings and upper/lower control arms. However, they won't cover the necessary alignment.

The policy states that "In the event of a mechanical breakdown to a covered part, WE agree to pay the reasonable cost to repair or replace that part. They further state that “Cost” means the usual and reasonable charge for a covered part and then necessary labor to repair or replace it as described in a recognized Industry Standard Labor.

MB insists that the alignment be performed (and I agree). I therefor paid for the alignment out-of-pocket.

My question is… is there a MB Industry Standard Labor position on the necessity of realignment after control arms are replaced?

I would like to present such guidelines to Global as a precedent set by MB in hopes of getting reimbursed for the $230 procedure.

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