W211 AMG Discuss the W211 AMG's such as the E55 and the E63
Sponsored by:
Sponsored by:

Warranty question: "The Mechanic" backed by "Automotive Warranty Services"

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old 07-27-2015, 11:07 PM
  #1  
Senior Member
Thread Starter
 
tubaprde's Avatar
 
Join Date: Dec 2009
Posts: 408
Likes: 0
Received 2 Likes on 2 Posts
E55, past: SL55, 560SEL
Warranty question: "The Mechanic" backed by "Automotive Warranty Services"

edit: because I'm in California it's not administered by "Automotive Warranty Services", instead it's "Motor Warranty Services of North America".

Has anyone had first hand experience with this warranty company, specifically their exclusionary platinum plan? Their top plan (platinum) reads very similar to Fidelity's platinum plan (and I've had a great experiences with Fidelity). Any input? Thanks

edit 2: here's the contract wording on the platinum coverage: (sorry for the formatting)

PLATINum COVERAgE PLAN
When the PLATINUM Coverage Plan box has been checked on the Information Schedule, We will remedy any Breakdown of Your Vehicle except the items listed under
Service Contract Section lII. “What This Service Contract does Not Cover” and Service Contract Section VII. “general Provisions 5. Limit of Liability.”

III. WHAT THIS SERVICE CONTRACT dOES NOT COVER
mAINTENANCE ANd PARTS NOT COVEREd
THE FOLLOWINg ARE NOT COVEREd uNdER YOuR SERVICE CONTRACT:
A. THE mAINTENANCE SERVICES ANd PARTS dESCRIBEd uNdER mAINTENANCE REquIREmENTS AS SHOWN IN THIS SERVICE CONTRACT OR IN
THE mANuFACTuRER’S mAINTENANCE SCHEduLE FOR YOuR VEHICLE.
B. OTHER NORmAL mAINTENANCE SERVICES ANd PARTS INCLudINg ENgINE TuNE-uP, (INCLudES SPARK PLugS, gLOW PLugS, IgNITION WIRES,
dISTRIBuTOR CAP ANd ROTOR), CARBuRETOR, BATTERIES (INCLudINg BuT NOT LImITEd TO: HYBRId BATTERIES), FILTERS, LuBRICANTS OR
FLuIdS, AIR CONdITIONINg REFRIgERANT, ENgINE COOLANT, ALL HOSES ANd BELTS (NOT SPECIFICALLY LISTEd), FREEzE PLugS, WIPER
BLAdES, BRAKE PAdS ANd SHOES, BRAKE ROTORS ANd dRumS, SuSPENSION ALIgNmENT, CONSTANT VELOCITY BOOTS, TIRES, WHEEL
COVERS, WHEEL RImS, WHEELS, WHEEL BALANCINg, SHOCK ABSORBERS, SuSPENSION AIR BAgS, AIR BAgS, LOCK CYLINdERS, SAFETY
RESTRAINT SYSTEmS, ELECTRONIC SuBmITTINg dEVICES (ExCEPT FOR THOSE SPECIFICALLY LISTEd uNdER gOLd OR gOLd PLuS COVERAgE),
NEAR OBjECT AVOIdANCE SYSTEmS, ALL LASER RAdAR CRuISE CONTROL COmPONENTS, CELLuLAR PHONES, ExHAuST SYSTEm, CATALYTIC
CONVERTER, FRICTION CLuTCH dISC ANd PRESSuRE PLATE ANd CLuTCH RELEASE BEARINg.
C. gLASS, gLASS FRAmEWORK ANd FASTENINg AdHESIVES, SEALEd BEAm HEAd LAmPS, LIgHT BuLBS, LENSES, TRIm, mOLdINgS, BRIgHT
mETAL, uPHOLSTERY, VINYL ANd CONVERTIBLE TOPS, PAINT, SHEET mETAL, BumPERS, ALIgNmENT OF BOdY PARTS, FLExIBLE BOdY PARTS,
dOOR PANELS, BOdY PANELS, STRuCTuRAL FRAmEWORK, CONVERTIBLE TOP FRAmEWORK, STRuCTuRAL WELdS, HINgES, dOOR HANdLES
ANd REmOVABLE HARdTOP ASSEmBLIES.
d. AFTERmARKET ACCESSORIES OR EquIPmENT, COmPONENTS ANd SYSTEmS NOT INSTALLEd BY THE mANuFACTuRER, INCLudINg BuT NOT
LImITEd TO: ANTI-THEFT SYSTEmS, RAdAR dETECTORS, CB RAdIOS, RAdIO/SPEAKER EquIPmENT, CRuISE CONTROL, SuNROOF, SOLAR
POWEREd dEVICES, TELEPHONES, TV/VCR/dVd ANd RELATEd COmPONENTS ANd APPLIANCES.
IN AddITION, WE WILL NOT PAY BENEFITS:
1. FOR COSTS COVEREd BY ANY WARRANTY OR guARANTEE REgARdLESS OF WHETHER THEY HONOR SuCH WARRANTY OR guARANTEE.
2. FOR ANY COSTS THAT ARE OR WOuLd HAVE BEEN COVEREd uNdER ANY VEHICLE mANuFACTuRER WARRANTY WHETHER OR NOT SuCH
WARRANTY IS IN EFFECT IN ANOTHER COuNTRY OR HAS BEEN VOIdEd BY THE mANuFACTuRER.
3. IF YOuR VEHICLE HAd BEEN dECLAREd A TOTAL LOSS, SALVAgEd OR juNK VEHICLE.
4. WHEN REPAIRS ARE PERFORmEd WITHOuT THE AdmINISTRATOR’S PRIOR AuTHORIzATION ExCEPT WHEN THE AdmINISTRATOR’S OFFICE IS
CLOSEd ANd EmERgENCY REPAIRS ARE NECESSARY (SEE SERVICE CONTRACT SECTION VI. YOuR RESPONSIBILITIES).
5. FOR ExPENSES CHARgEd FOR THE dISPOSAL OF ENVIRONmENTALLY uNSAFE mATERIALS.
6. FOR ExPENSES CHARgEd FOR NON-SPECIFIC mATERIALS OR SHOP SuPPLIES.
7. FOR A BREAKdOWN CAuSEd BY OR INVOLVINg COLLISION, FIRE, THEFT, VANdALISm, RIOT, TERRORIST ACTS, WAR, ExPLOSION, LIgHTNINg,
EARTHquAKE, HuRRICANE, TROPICAL STORm, VOLCANIC ERuPTION, WINdSTORm, HAIL, WATER, FREEzINg OR FLOOd.
8. FOR LOSS OF TImE, ECONOmIC LOSS, INCONVENIENCE, LOdgINg, FOOd, FREIgHT CHARgES, CORE CHARgES, STORAgE CHARgES, OR OTHER
CONSEquENTIAL LOSS OR dAmAgE THAT RESuLTEd FROm A BREAKdOWN uNLESS AS PROVIdEd uNdER EmERgENCY TRAVEL ExPENSE
REImBuRSEmENT COVERAgE.
9. FOR A BREAKdOWN WHEN CONTAmINATEd FLuIdS CAuSEd OR CONTRIBuTEd TO THE BREAKdOWN.
10. FOR ANY BREAKdOWN CAuSEd BY CONTAmINATION, OVERHEATINg, LACK OF COOLANT OR LuBRICANTS, ImPROPER SPECIFICATION (TYPE)
OF FLuIdS, LACK OF OIL VISCOSITY, SLudgE OR RESTRICTEd OIL FLOW. ExAmPLES INCLudE BuT NOT LImITEd TO: ENgINE ANd TRANSmISSION.
11. IF YOuR VEHICLE WAS mANuFACTuREd AS A NON-u.S. SPECIFICATION mOdEL.
12. FOR A BREAKdOWN CAuSEd BY TOWINg A TRAILER OR ANOTHER VEHICLE uNLESS YOuR VEHICLE IS EquIPPEd FOR THIS AS RECOmmENdEd
BY THE mANuFACTuRER.
13. FOR A BREAKdOWN CAuSEd BY uSINg YOuR VEHICLE FOR RACINg OR OTHER COmPETITION.
14. FOR A BREAKdOWN CAuSEd BY OR INVOLVINg mOdIFICATIONS uNLESS THOSE mOdIFICATIONS WERE PERFORmEd BY THE mANuFACTuRER
ANd THE mOdIFICATIONS mEET THE mANuFACTuRER’S SPECIFICATIONS (E.g. TIRES TWO OR mORE SIzES LARgER OR SmALLER THAN THE
mANuFACTuRER’S SPECIFICATIONS, LIFT KITS, AFTERmARKET PERFORmANCE PARTS OR SYSTEmS).
15. IF YOuR VEHICLE HAS BEEN mOdIFIEd TO PLOW SNOW, WHETHER THE SNOW PLOW BLAdE IS ATTACHEd TO THE VEHICLE OR NOT.
16. FOR ANY CONSEquENTIAL OR INCIdENTAL dAmAgE OR LOSS SHOuLd YOuR VEHICLE BE INVOLVEd IN A COLLISION CAuSEd BY OR INVOLVINg
A BREAKdOWN OF A COmPONENT COVEREd BY THIS SERVICE CONTRACT.
17. FOR THE REPAIR OF VALVES ANd/OR RINgS FOR THE PuRPOSE OF RAISINg THE ENgINE’S COmPRESSION WHEN A BREAKdOWN HAS NOT
OCCuRREd.
18. TO CORRECT A COSmETIC ImPERFECTION.
19. FOR A BREAKdOWN CAuSEd BY ABuSE, mISuSE, ALTERATIONS OR LACK OF CuSTOmARY mAINTENANCE AS RECOmmENdEd IN SERVICE
CONTRACT SECTION IV. mAINTENANCE REquIREmENTS ANd/OR IN THE mANuFACTuRER’S mAINTENANCE SCHEduLE FOR YOuR VEHICLE.
20. FOR A BREAKdOWN CAuSEd BY RuST OR WEATHER RELATEd CORROSION.
21. FOR A BREAKdOWN OF A COVEREd PART RESuLTINg FROm THE FAILuRE OF A NON-COVEREd PART. HOWEVER, COVERAgE WILL BE PROVIdEd
FOR A NON-COVEREd PART RESuLTINg FROm A BREAKdOWN OF A COVEREd PART.
22. IF YOuR VEHICLE IS uSEd FOR COmmERCIAL PuRPOSES INCLudINg BuT NOT LImITEd TO: HAuLINg, CONSTRuCTION WORK, PRINCIPAL OFFROAd
uSE, PICKuP ANd/OR dELIVERY SERVICE, dAILY RENTALS, CARRY PASSENgERS FOR HIRE (TAxI LImOuSINE OR SHuTTLE SERVICES),
TOWINg OR ROAd SERVICE OPERATIONS, gOVERNmENT/mILITARY uSE, LAW ENFORCEmENT, FIRE, AmBuLANCE OR OTHER EmERgENCY
SERVICES, SNOWPLOWINg, COmPANY POOL uSE OR BuSINESS TRAVEL WHEN THE VEHICLE IS uSEd BY mORE THAN ONE dRIVER.
23. IF YOuR VEHICLE IS AN ExOTIC VEHICLE OR IS A TRuCK RATEd mORE THAN 1 TON.
24. FOR A BREAKdOWN CAuSEd BY OR INVOLVINg EquIPmENT, COmPONENTS OR SYSTEmS NOT INSTALLEd BY THE mANuFACTuRER.
25. IF YOuR VEHICLE’S OdOmETER HAS BEEN STOPPEd, ALTEREd OR mISREPRESENTS YOuR VEHICLE'S ACTuAL mILEAgE INCLudINg BuT NOT
LImITEd TO OdOmETER mISREPRESENTATION CAuSEd BY THE uSE OR mOdIFICATION OF THE VEHICLE WITH uNdERSIzE OR OVERSIzE TIRE
ANd WHEEL ASSEmBLIES.
26. TO REPAIR, REPLACE, AdjuST OR ALIgN ANY PART NOT COVEREd BY THIS SERVICE CONTRACT uNLESS REquIREd IN CONjuNCTION WITH
THE REPAIR OF A COVEREd PART.
27. FOR dIAgNOSIS CHARgES, COST OF dISASSEmBLY OR ASSEmBLY IF YOuR REPAIR IS NOT COVEREd OR HAS BEEN dENIEd.
Page 4 of 11 TWS-ESC-011 (06/11)
III. WHAT THIS SERVICE CONTRACT dOES NOT COVER (CONTINuEd)
28. FOR A BREAKdOWN THAT IS A dIRECT RESuLT OF A mECHANICAL OR STRuCTuRAL dEFECT WHEN THE mANuFACTuRER HAS ANNOuNCEd A
PuBLIC RECALL FOR THE PuRPOSE OF CORRECTINg SuCH A dEFECT.
29. FOR AddITIONAL LOSS OR dAmAgE WHICH IS OCCASIONEd BY YOu OR OPERATOR’S FAILuRE TO uSE ALL REASONABLE PRECAuTIONS TO
PROTECT THE VEHICLE FROm ANY FuRTHER LOSS OR dAmAgE AFTER A BREAKdOWN OR FAILuRE HAS OCCuRREd OR BEEN INdICATEd.
30. FOR REPAIRS mAdE SOLELY TO mEET OR mAINTAIN ANY gOVERNmENTAL EmISSION STANdARdS.
31. FOR dAmAgE CAuSEd TO YOuR ENgINE RESuLTINg FROm THE INgESTION OF WATER THROugH THE ENgINE AIR INTAKE SYSTEm (COmmONLY
REFERREd TO AS WATER INgESTION).
32. FOR REPAIRS OF WATER ANd AIR LEAKS, RATTLES, SquEAKS ANd WINd NOISE.
33. IF YOuR VEHICLE IS POWEREd ENTIRELY BY A FuEL SOuRCE OTHER THAN gASOLINE OR dIESEL FuEL (ExCLudINg HYBRIdS).
34. FOR A BREAKdOWN WHICH ExISTEd PRIOR TO OR WAS CAuSEd BY A CONdITION WHICH ExISTEd PRIOR TO THE
SERVICE CONTRACT PuRCHASE dATE.
IN AddITION TO THE ABOVE (I.E. ITEmS 1-34), uNdER EmERgENCY TRAVEL ExPENSE REImBuRSEmENT COVERAgE, WE WILL NOT PAY BENEFITS:
35. FOR AddITIONAL COmmERCIAL LOdgINg ENTERTAINmENT ExPENSES.
36. FOR ANY BREAKdOWN THAT OCCuRS LESS THAN 100 mILES FROm YOuR HOmE

Last edited by tubaprde; 07-31-2015 at 08:38 PM.
Old 07-31-2015, 04:00 PM
  #2  
Senior Member
Thread Starter
 
tubaprde's Avatar
 
Join Date: Dec 2009
Posts: 408
Likes: 0
Received 2 Likes on 2 Posts
E55, past: SL55, 560SEL
Bump
Old 08-01-2015, 06:30 PM
  #3  
Member
 
veejay78's Avatar
 
Join Date: Jan 2010
Posts: 82
Likes: 0
Received 1 Like on 1 Post
2005 E55 AMG
take the car in and have an inspection done... if the dealer finds anything wrong, claim it under warranty? hows your intercooler pump working?

the authorized service center for me is Mercedes Benz of San Diego
Old 08-02-2015, 05:54 PM
  #4  
Senior Member
Thread Starter
 
tubaprde's Avatar
 
Join Date: Dec 2009
Posts: 408
Likes: 0
Received 2 Likes on 2 Posts
E55, past: SL55, 560SEL
I think my inter cooler is fine. I went ahead and bought the warranty though!

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.

Quick Reply: Warranty question: "The Mechanic" backed by "Automotive Warranty Services"



All times are GMT -4. The time now is 01:42 AM.