Welcome to the club. Sorry to hear.
i have a thread on the PL about this. Mainly look at protective film options to minimize chance of reoccurrence.

I replace my windshield for crack I got at mile 82!

Well it’s a hell of a small windshield it shouldn’t be that much.Chubb gives free glass. I’m starting to get the small galaxy on mine.

Good news that it’s covered by insurance. That has to be one of the most expensive replacement costs for a windshield I’ve ever seen!

Btw: no ‘ceramic’ coating or other such product is going to provide the protection offered by ‘Clearplex’ which is an optically clear form of PPF.

Bish

Deductibles are usually one to $400 on windshields but yes chubb gives free replacement.About five years ago I had my CL 63’s windshield replaced and Mercedes had dropped there windshield prices in half as they were farming out the window service and having a lot of problems from the dealership on the referral. Anyway good that you had your company replace it for hundred dollars who is your insurance company ?

They provide all kinds of insurance. I have them on house, cars, and a REAL umbrella. They are very progressive in a lot of respects.

Farmers is is one of my favorites, but they limit coverage to 500k on injury claims.

I went through this last year with my wife’s 24hr old MB GLC. On her way to work the day after getting her new ride, a rock broke the windshield.

Fast forward and her story is the same.

Here’s what my research turned up;

- Most all major insurance companies have outsourced their glass work to safelight.
- It turns out that MB glass including windshields is made in the US .....Ohio I think.
- MB, most US based foreign car, most US dealers and Safelight get their US glass from this manufacturer.
- The windshields are made to the car manufacturers specifications and stamped with the appropriate logos and inventory numbers.

YOUR OFFICIAL MB WINDSHIELD SHOULD BE ORDERED USING YOUR VIN NUMBER. DO NOT use any part number etched on the existing windshield glass.
The difference in price is primarily the labor rate- - dealer and Safelight.

SUGGESTED PROCESS:
You can request that Safelight install the windshield at your dealer—-usually the parking lot. WHY you ask? So the dealer can reconfigure the electronics embedded in the new windshield. (remember VIN number driven). THIS will cost extra and be paid directly to the dealer.

1. Make a morning appointment with Safelight to install the windshield at your dealer.
2. Make a mid morning appointment with your MB dealer.
3. Have the Safelight installer see your service writer to get the key fob and do the install.
4. When he is done let the MB service writer know so he can turn it over to the MB tech to align/reconfigure the windshield electronics to complete the job.

You get a dealer demo to drive since billable work is being done at the dealer.

I hope this helps anyone who is unfortunate enough to have to go through this.

Regards.

Thats BS!! They want the additional revenue. Tell them your car is under warranty and only the MB dealer can do it. Get Safelight to come to the dealer to do the replacement. YOU ARE THE CUSTOMER so it’s your choice. IF the dealer writes a ticket to do the recalibration you can get a loaner.

https://mbworld.org/forums/members/3...nystyle02.html is a member here and he had to re-replace his windshield twice because safelight was not able to align it correctly. He got it done at dealer eventually. In under two years he went through 4 replacement. Don’t assume that insurance will continue to replace glass multiple times.

Hate to hijack a thread but my daughters CLA is coming off lease and she just got a tiny chip with linear crack running for an inch. Her state inspection was just done.
Do i have it replaced before turning it in? What about the rain sensors and all the stickers? Are they transferred?
Do I let MB do it after return or call a Safelight franchise?