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2017 GTS steering pump breaks after 6000 miles!?

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2017 GTS steering pump breaks after 6000 miles!?

 
Old 09-18-2018, 12:03 PM
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2017 GTS steering pump breaks after 6000 miles!?

I was simply driving the car..came to a stoplight...made a turn with some throttle to zip around the corner (late at night in an industrial area) and all of a sudden I completely lose the steering. It took two hands to barely turn the wheel.

Had to put the car on a flatbed next morning and get it to the dealer only to find out the steering pump broke. The dealer decided to also change the steering rack.

The car car has been at the dealer for 6 weeks now as they told me the first replacement parts that came in from Germany were broken while shipping.

This worries me as I consider the steering dying on me while driving to be a major and life threatening malfunction. Not to mention the 6 week wait.

At this point taking the car back after it was fixed leaves me with a sense of paranoia. Is this a rare but not unseen malfunction or is this totally unheard of?

keeping in mind that it is a 2017 with 6000 miles.
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Old 09-18-2018, 06:22 PM
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Are you within 12 months of purchase? If so I’d consider using the ‘Lemon law’ in your state if the car has been out of service for 6 weeks.

If not, once the repairs are done I think the car will be fine.

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Old 09-18-2018, 06:30 PM
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Imagine if your steering failed while taking a freeway on-ramp at 60 mph easing into traffic. Scary.
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Old 09-18-2018, 06:35 PM
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Originally Posted by thebishman View Post
Are you within 12 months of purchase? If so I’d consider using the ‘Lemon law’ in your state if the car has been out of service for 6 weeks.

If not, once the repairs are done I think the car will be fine.

Bish
It’s been less than a year but unfortunately, in Canada, we have no lemon laws! Buy a lemon...keep a lemon. But we have health care so I guess if my lemon makes me go into a tree while turning I won’t have to pay for the hospital bill lol
Originally Posted by surfah View Post
Imagine if your steering failed while taking a freeway on-ramp at 60 mph easing into traffic. Scary.
That is exactly my concern. Glad it failed at low speeds and late at night.
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Old 09-19-2018, 08:32 AM
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Originally Posted by Nwills View Post
I was simply driving the car..came to a stoplight...made a turn with some throttle to zip around the corner (late at night in an industrial area) and all of a sudden I completely lose the steering. It took two hands to barely turn the wheel.

Had to put the car on a flatbed next morning and get it to the dealer only to find out the steering pump broke. The dealer decided to also change the steering rack.

The car car has been at the dealer for 6 weeks now as they told me the first replacement parts that came in from Germany were broken while shipping.

This worries me as I consider the steering dying on me while driving to be a major and life threatening malfunction. Not to mention the 6 week wait.

At this point taking the car back after it was fixed leaves me with a sense of paranoia. Is this a rare but not unseen malfunction or is this totally unheard of?

keeping in mind that it is a 2017 with 6000 miles.
unfortunately this is the quality you get today with MB. Hell they even broke the replacement parts during transport. You can’t make this stuff up. 6 weeks and waiting what an embarrassment!

good luck you’re going to need it.
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Old 09-21-2018, 05:03 PM
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Originally Posted by surfah View Post
Imagine if your steering failed while taking a freeway on-ramp at 60 mph easing into traffic. Scary.
Guys- relax. This is not a “major lift threatening event”!! Steering doesn’t “fail”. There is a physical connection between the wheel in your hand and the two front wheels.

You’re talking about the power steering failing. You can still steer, it just takes more arm force. This is the way all cars were for decades. You’ll be OK!

It’s not an applicable case for the Lemon Law, LOL.
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Old 09-21-2018, 05:29 PM
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Originally Posted by Surge View Post


Guys- relax. This is not a “major lift threatening event”!! Steering doesn’t “fail”. There is a physical connection between the wheel in your hand and the two front wheels.

You’re talking about the power steering failing. You can still steer, it just takes more arm force. This is the way all cars were for decades. You’ll be OK!

It’s not an applicable case for the Lemon Law, LOL.
good to know...I’m not mechanically inclined so I wasn’t sure of the severity of the malfunction. When the steering went limp it became very hard to turn...I had to use two hands to get it to move at all. I’m pretty sure that this isn’t the way things were before...there must of been some type of assistance or the steering system was built differently . Upon failure of the pump the steering became next to impossible to turn...using both hands I could only get it to move ever so slightly. I’ve been driving since the 80’s and don’t remember having to use two hands with huge force to get a car to slightly turn!
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Old 09-21-2018, 05:35 PM
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Power steering failure is what you are describing. I think what made is so much harder to turn is the wide tires of the car. Most 1980s cars had very aggressive power steering.
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Old 09-21-2018, 05:39 PM
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Originally Posted by Surge View Post
Power steering failure is what you are describing. I think what made is so much harder to turn is the wide tires of the car. Most 1980s cars had very aggressive power steering.
you’re probably right...it just felt more like the steering had almost seized to me but I don’t know much about this stuff.
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Old 09-21-2018, 05:46 PM
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I agree it would be scary. And certainly not what you would expect at 6000 miles.
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Old 09-21-2018, 06:09 PM
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Originally Posted by Surge View Post


Guys- relax. This is not a “major lift threatening event”!! Steering doesn’t “fail”. There is a physical connection between the wheel in your hand and the two front wheels.

You’re talking about the power steering failing. You can still steer, it just takes more arm force. This is the way all cars were for decades. You’ll be OK!

It’s not an applicable case for the Lemon Law, LOL.
Thanks for clarifying, you're obviously more mechanically inclined than me. Knock on wood never happened to me.
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Old 01-30-2019, 10:45 AM
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My steering on my gts 2016 is locking up sometimes while driving. the car is also in the dealer and they are not able to figure out what s causing it???? I am worry about it . The first time they said it was a programing of the computer and the car was fine for a week now it is doing it again. the car is sitting there for 2 weeks now
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Old 01-30-2019, 12:48 PM
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Also the slower your are going and the sharper you have to turn will affect how hard it is to turn a car without power steering. I'm feeling old that i remember driving a car without power steering.
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Old 01-30-2019, 09:07 PM
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But as a result, not having power steering from what i remember would give you huge pec muscles and forearms. Girls loved it...
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Old 02-16-2019, 08:20 PM
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so what happened after they changed the parts? I have exactly the same problem and they said I will get my car back August 2019!!!!!! trying to figure out what parts they changed in your car and if anything else broke after that
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Old 02-17-2019, 08:20 AM
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Originally Posted by nelsonmanha View Post
so what happened after they changed the parts? I have exactly the same problem and they said I will get my car back August 2019!!!!!! trying to figure out what parts they changed in your car and if anything else broke after that
uhhh, August 2019? Sounds like they need to give you a brand new car .
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Old 02-17-2019, 09:05 PM
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From another "senior" driver, at low speeds power steering especially with big wide tires is very helpful.
At highway speeds it's not doing much. the tires are rolling at such a high speed it hardly takes any effort to change their position.
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