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Electronic crackle from speaker

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Electronic crackle from speaker

 
Old 05-14-2019, 09:50 PM
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Electronic crackle from speaker

Anyone else have an electronic crackling noise coming from any of their speakers on the upgraded audio system? It crackles even when the system is powered off or on mute. Im thinking bad o loose fiber optic cable but if anyone has had this Id love to know what it was so I can go in with some knowledge. I hope they dont need to take the dash out!
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Old 05-15-2019, 01:05 AM
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Hate this kinda crap. Could just be the speaker in which case they will just replace the speaker and check the wire at that time, not remove the dash...
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Old 05-15-2019, 06:35 AM
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I would at least try a reset of the system. It is accessed through the screen.
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Old 05-15-2019, 11:06 AM
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I have upgraded system. No problems. Hope they resolve right away.
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Old 05-15-2019, 07:32 PM
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I have the 2018 GTC Coupe - just passed my 1 year mark. No probs with the upgraded sound system. Sorry you have issues.
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Old 05-15-2019, 09:57 PM
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Originally Posted by Katie22 View Post
I would at least try a reset of the system. It is accessed through the screen.
Do you have the steps to do it? Id love to try this before I go under the knife at the dealer!
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Old 05-16-2019, 07:11 AM
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No I do not have the steps. ONE time the sound on our car went out completely but the head unit screen was working even showing the music was playing but no sound.. I did the reset and all has been well ever since.

So you would simply have to look on the main screen menus for the word reset. I think it was at the bottom of the screen............... On our S Class (it locked up one time as well) you simply held the cd eject button down for 10 seconds but this car has it on the screen......... go figure.

Last edited by Katie22; 05-16-2019 at 07:15 AM.
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Old 05-16-2019, 07:51 PM
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Originally Posted by Katie22 View Post
No I do not have the steps. ONE time the sound on our car went out completely but the head unit screen was working even showing the music was playing but no sound.. I did the reset and all has been well ever since.

So you would simply have to look on the main screen menus for the word reset. I think it was at the bottom of the screen............... On our S Class (it locked up one time as well) you simply held the cd eject button down for 10 seconds but this car has it on the screen......... go figure.
Which main screen are you referring to? Im lost here!
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Old 05-16-2019, 08:42 PM
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The center screen.

So on center screen get get to the screen with the car in center and items on top are nav radio, phone, etc.

at bottom left of the same screen is system settings, click on that. Then rotate knob to scroll down and at bottom is reset. Click on reset.
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Old 05-21-2019, 05:00 PM
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Sadly, the reset did nothing to fix the problem.
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