CLS450 service record and email, 6.24.21 PDF
A series of documents that detail the service record and related correspondence for a Mercedes CLS450C. The documents include an invoice describing customer complaints about vehicle performance, particularly issues with a 48V system causing error messages and power loss. Correspondence further discusses unresolved software issues despite dealership efforts, highlighting customer dissatisfaction and potential design defects. The documents emphasize the dealership’s attempts to address these concerns with the manufacturer but note ongoing complications.



