MB_Doc_92115_redacted PDF

Uploaded By krd2023

A document that discusses a cease and desist request from Mercedes-Benz USA. The letter addresses repeated communications from a customer regarding dissatisfaction with the company's refusal to repair or replace the engine of a 2011 Mercedes-Benz ML350. The customer was informed that assistance could not be provided due to failure to maintain the engine as stipulated by the vehicle's warranty. The letter emphasizes that further communication will result in involving law enforcement, while also reminding the customer of the warranty terms that are applicable.

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 Oct 2, 2015  672 Views  1.20 MB

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