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Mercedes Me - App glitch / data leak

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Old 11-09-2019, 10:34 PM
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Mercedes Me - App glitch / data leak

Well ... this explains the recent down for maintenance incident

https://techcrunch.com/2019/10/19/me...litch-exposed/
Old 11-10-2019, 08:35 AM
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Interesting.

When I registered in October 2018, my prepaid maintenance account was listed in the app.

In early 2019, prepaid maintenance information disappeared from the app.

About two months ago, the vehicle pictured in the app had changed from black to white. My vehicle is black.

One month later, the vehicle icon changed back to black.

Two weeks ago, the app went down, and yesterday it came back up for me. My phone number was garbled/jumbled in Profile. I cannot schedule service at my preferred dealer. I can, however, perform a remote start, which is the only useful function of the app, for me.

Incredibly poor implementation.

Last edited by chassis; 11-10-2019 at 08:37 AM.
Old 11-10-2019, 04:34 PM
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Geee ... certainly hope they fixed the cross contamination of user data ... not a good thing
Old 11-11-2019, 12:49 PM
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Originally Posted by chassis
When I registered in October 2018, my prepaid maintenance account was listed in the app.

In early 2019, prepaid maintenance information disappeared from the app.
Similarly, mine used to show my extended CPO warranty; that information disappeared months ago and has never returned. However, since Friday's "scheduled maintenance", mine now shows the original owner's lease information.

Originally Posted by chassis
I cannot schedule service at my preferred dealer.

Incredibly poor implementation.
Same here.
Old 11-11-2019, 03:16 PM
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guess they will be working on yet more fixes despite the shutdown to fix something that should have never been busted to begin with ... quite sad

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