Blueice

I went to the dealer to have my car fix! and when I pick up my car my 200$ sun glasses is gone !! can I do anything about it?

Brunelleschi

Talk to the dealer! They should be able to take car of it

JeT

Kick up a stink with the service manager and demand reimbursement. There is no question that they will stick together on the issue but if you make enough noise they will probably do it..$200 is not that much for them to reimburse. Someone on another forum recently had a camera stolen out of his car during service (why you would leave such property in your car is beyond my comprehension) and I think eventually they reimbursed part of the cost.

BklynBenz

find the punk from the dealer that took it and break his face!

mick1

yeah but it would be tough to prove to the dealer that the sunglasses was inside the car when you brought it in .

Blueice

Call them but u know what they said?
they said we ADVICE u not to put something so expencive in the car!
wtf man.....
for me it is not the price of the sun glasses it is hard to find one that u like so much u know what I mean?

Yang1815

just tell'em that you're not driving anything other than a Mercedes for life, but since you can't trust them over there, you'll have to get your future cars somewhere else...

CitronC230K_03

hard to say. they warn you not to leave items in your car.

Dink

I left a $300 radar detector in the car and someone stole it while the car was in service. I complained to the service manager, the service manager's manager, and they agreed to reimburse me $200 in dealer services. Conveniently, I had just put on new wheels and suspension, so I had my alignment done for free, and many other things for free. Just keep complaining until you get something.

However, it is the person's fault for leaving something like that in there.

mleskovar

Blueice....was this at FJ in Newport Beach? Twice I had all the quarter/meter change taken there. The second time I called them and they were appropriately embarrassed and apologetic and offered to replace the change and fill up the car with gas. I wasn't the only one to have the same complaint. You think I'd learn the first time

MJ50

funny how housekeepers in hotels don't steal a thing in ur room while MB service guys DO. we aren't going to local car wash, valet park at some club nor going to honda dealer for service. MB dealers should train their employees not to steal. But then again, they are STEALERS.

mick1

you know, one time, the late Linda McCartney brought her Lamborghini in for service, one of the guys swapped her new tires for old ones. She found out and confronted the dealer rep. They had to return her original tires.

you can't trust people.

CitronC230K_03

no, you just cant trust people. thats the problem.

pookie

one of the reasons i hate going to the dealer is that i have to take out all my stuff. well, after so many visits, i just don't have anything in my car except three things to remove: sunglass, V1, and cd changer mag (yes, they steal cds too).

btw, by not having any stuff in the car helped solve 80% of the rattles in the car.

tyro

Last time I retrieved my car from the dealer there was a $200 pair of sunglasses sitting on the passenger seat
Thanks!

Blueice

mleskovar
YES it is FJ at Newport beach I too have my change in the car stolen but I never complant about it since it is not much but this time @#$@#$@#

mick1

next time you guys should lock everything up in the glove box or trunk and give the service guy the service key, not the owner's key. that's what the service key is for.

Blueice

Yeah but who would tho people from benz will steal things
I have the sunglasses there when I go to carwash and all it was never stolen...

JeT

Anyone could just walk off the street and take stuff out of your car...as far as anyone else knows they could have been simply someone looking to buy a new car and happened to mistake your car as being one on the lot. Its just common sense to take everything out of the car when putting it in for service. In fact, my SA always tells me to take every thing out before I hand it over.

HITMAN

You shouldnt leave stuff like that in the car when you take it in