steve miller

mine broke in half too, so I decided to 3d print a new shaft, the shaft is now solid instead of the 4 thin plastic legs, works like a dream

Will44

Would you please send me the design file of the shaft? It would be much appreciated.

Haffster

Mine went around 4 years too. It's a shame this wasn't a recall. MB has to have known about this, simply given the number of replacements they would've done. I lived with for a while then bit the bullet and had it replaced at the dealer (he did give me a 20% discount though).

tanktube67

Well I have to find out a time to do this repair.

IGB

Recalls aren't issued unless there is a risk of injury or death to driver/occupant. And they certainly aren't issued for the mere fact that a part broke or is no longer operational.

Come on now... Brake pads/rotors get replaced, spark plugs get replaced, water pumps get replaced, thermostats, ignition coils, window regulators/motors, alternators, a multitude of sensors... If every time a part or a component stopped working, you expect that the manufacturer is supposed to recall it and fix it for free, then they might as well give you a lifetime warranty. But they don't.

Wu.

Mine have also died.I have ordered new shaft but it's aluminium and a lot better.

IGB

"Ordered" a new shaft from where/who?

Wu.

Someone in Germany are making this shafts.

Murhaf Hayani

Can you tell us how to get in touch with this person?

Wu.

Here you go.
https://www.ebay-kleinanzeigen.de/s-...78713-223-6812

Email : mmk-repair@web.de

SafetySell24

Hello everybody,

I am producing a repair kit for your Mercedes Benz Comand Knob. You will get a new aluminum shaft. A nice pry tool kit to protect your interior is also included . You can purchase it via Amazon: Mercedes Benz Comand Knob Repair

Or online Shop: www.comand-knob-repair.com

15% Discount with the Code : mbworld

You can also contact me via eMail: info@lightoff-airbagmodul.de

Best regards from Germany

Colin G

Good info here on repairing the command scrolling knob.


Bookmarking this for future reference.

Colin G

Do you ship to Canada?

intrdrgn

i tried to place my order but its restricting me to continue due to mailing address. I live in valrico florida. a residence mailing address. what can i do to obtain 1?

Colin G

maybe try the ebay link a few posts above. The amazon site won't allow post to Canada.







Try and e-mail him and see if he can sell you one with a paypal payment.

SafetySell24

Hi,

you can order it via eMail. I will send you a paypal invoice.

In about 2 weeks it will be possible to order from Amzon USA . So if you want to order from there just wait

Best regards

intrdrgn

Sent you a PM

SafetySell24

Just shipped =) Thanks for order.

Colin G

Mine is not broken but I may just buy that aluminum shaft piece just in case.


Not having one on hand means mine will break. Having one on hand means mine will probably never break according to the laws of the universe.

SafetySell24

Oh yes i know that problem ;D But i would definitely buy one

You can order here if you dont want to wait for Amazon: www.comand-knob-repair.com

15% Discount for all Forum Members with the code : mbworld

intrdrgn

Got mine today, Fast shipping by the way. took me less than an hour from removing the control knob to replacing the damaged part... very simple & works like a charm if any member has the same issue with their control knob, need to order this part & save money by replacing the damage part instead of the entire control. thanx again SafetySell24 for the sale

IGB

Man that's quick! It took me OVER an hour just to fish enough of the wire to get the controller out...

MercedesJr

I've had the C300 one week, model year 2008. It's 2016, I assume this will be it's second command knob failure! Good times. Awesome to find the great resources people have provided over the years though

amoffitt

I have the same issue. To my knowledge this is the second time it has gone out on my 2009 C350. The first time that it went out since I have owned the car it was replaced under warranty. I found this one online via Ebay. Basically it just seems to be the metal shaft that is needed for the repair. I have pry tools that are used for repairing electronics such as cell phones. When you guys have done this repair before is there much need for pry tools or can you take everything apart that you need to with just hands? Here is a link for the metal replacement piece that I found:

http://www.ebay.com/itm/Mercedes-Con...pYK3kW&vxp=mtr

Haffster

Oh dear. Mine (2009 C300) was gone 4 years in - it's coming up to be 8 years, I hope this is not a 4 year itch!