Transmission service done, but ........
03-06-2014, 04:31 PM
#276
Senior Member
Join Date: Apr 2013
Location: Los Angeles, CA
Posts: 274
Likes: 0
Received 0 Likes
on
0 Posts
2011 C300 Sport 4MATIC
Do not take your Mercedes to MB of Valencia. Was just quoted $645 for a transmission service, however, its another $510 to just drain the TC!!!!
03-07-2014, 03:15 PM
#278
MBWorld Fanatic!
Update....
I contacted MB Canada about this issue and I was told that the WIS document that everyone was mentioning here is not for the c-class (WTF!) I was told that to confirm I have the drain on the torque converter they need to get my car in a lift and get it inspected and if it does....this is where the manager stopped his sentence.
What they are saying is that a transmission service is not a transmission flush. To those gurus and MB technicians in here please do explain the difference if there is such a difference. They say they only do a flush when there is something wrong with the car's transmission (again, this sounds BS as to why would someone do the proper flush after the fact something is broken already and should be prevented in the first place if proper service was followed).
I was also told that they won't replace the oil pan unless it is noted on the WIS document that they are using with regards to the car and if I want it to get replaced to the new version it shall be requested by the owner (what!?) and I should pay for it.
So three things here:
1. Are those WIS document really pertain to our W204s?
2. Are these guys blowing steam and just covering their mistake?
3. What are the chances that I don't have a drain on the TC?
The parts required to change the pan cost close to $170 only. Would it be wise to get this replaced if I take it to a Indy shop or is there any way to find out if I do have that pan installed or not.
I contacted MB Canada about this issue and I was told that the WIS document that everyone was mentioning here is not for the c-class (WTF!) I was told that to confirm I have the drain on the torque converter they need to get my car in a lift and get it inspected and if it does....this is where the manager stopped his sentence.
What they are saying is that a transmission service is not a transmission flush. To those gurus and MB technicians in here please do explain the difference if there is such a difference. They say they only do a flush when there is something wrong with the car's transmission (again, this sounds BS as to why would someone do the proper flush after the fact something is broken already and should be prevented in the first place if proper service was followed).
I was also told that they won't replace the oil pan unless it is noted on the WIS document that they are using with regards to the car and if I want it to get replaced to the new version it shall be requested by the owner (what!?) and I should pay for it.
So three things here:
1. Are those WIS document really pertain to our W204s?
2. Are these guys blowing steam and just covering their mistake?
3. What are the chances that I don't have a drain on the TC?
The parts required to change the pan cost close to $170 only. Would it be wise to get this replaced if I take it to a Indy shop or is there any way to find out if I do have that pan installed or not.
03-07-2014, 05:55 PM
#279
Super Moderator
They are talking crap & living in the past. On the 722.6 transmission from 1999 to approx 2007 it did not have a TC drain plug & a transmission flush was optional. The 5 speed does not beat up it's fluid the way the 7 speed does.
The WIS documentation is most certainly for the W204 C Class.
Idiots!
The WIS documentation is most certainly for the W204 C Class.
Idiots!
03-08-2014, 08:48 AM
#282
Super Moderator
MB North America drives Stuttgart mad.
03-09-2014, 05:03 PM
#283
Senior Member
Update....
I contacted MB Canada about this issue and I was told that the WIS document that everyone was mentioning here is not for the c-class (WTF!) I was told that to confirm I have the drain on the torque converter they need to get my car in a lift and get it inspected and if it does....this is where the manager stopped his sentence.
What they are saying is that a transmission service is not a transmission flush. To those gurus and MB technicians in here please do explain the difference if there is such a difference. They say they only do a flush when there is something wrong with the car's transmission (again, this sounds BS as to why would someone do the proper flush after the fact something is broken already and should be prevented in the first place if proper service was followed).
I was also told that they won't replace the oil pan unless it is noted on the WIS document that they are using with regards to the car and if I want it to get replaced to the new version it shall be requested by the owner (what!?) and I should pay for it.
So three things here:
1. Are those WIS document really pertain to our W204s?
2. Are these guys blowing steam and just covering their mistake?
3. What are the chances that I don't have a drain on the TC?
The parts required to change the pan cost close to $170 only. Would it be wise to get this replaced if I take it to a Indy shop or is there any way to find out if I do have that pan installed or not.
I contacted MB Canada about this issue and I was told that the WIS document that everyone was mentioning here is not for the c-class (WTF!) I was told that to confirm I have the drain on the torque converter they need to get my car in a lift and get it inspected and if it does....this is where the manager stopped his sentence.
What they are saying is that a transmission service is not a transmission flush. To those gurus and MB technicians in here please do explain the difference if there is such a difference. They say they only do a flush when there is something wrong with the car's transmission (again, this sounds BS as to why would someone do the proper flush after the fact something is broken already and should be prevented in the first place if proper service was followed).
I was also told that they won't replace the oil pan unless it is noted on the WIS document that they are using with regards to the car and if I want it to get replaced to the new version it shall be requested by the owner (what!?) and I should pay for it.
So three things here:
1. Are those WIS document really pertain to our W204s?
2. Are these guys blowing steam and just covering their mistake?
3. What are the chances that I don't have a drain on the TC?
The parts required to change the pan cost close to $170 only. Would it be wise to get this replaced if I take it to a Indy shop or is there any way to find out if I do have that pan installed or not.
The transmission service by the WIS is not a flush. A flush uses pressurized ATF to displace the old ATF. The WIS is to remove the pan, filter AND drain the TC by removing the TC plug. The EPC will show if you have a TC plug (ask the parts dept to look it up with your VIN). The absolute proof is to find the plug on your TC. The local MBZ does not drain the TC. Just shoddy work. or maybe more $ once the tranny fails after warranty period has past.
Remember if one doesn't want to find something, it will be doubtful that they will look and find it.
MBZ will fix for ill designed pan, but will wants the customer to pay for that fix. One dealer comment to a friend was that you bought a MBZ so you should be able to afford to pay for the $300 for service A (OFL and look over).
03-09-2014, 07:13 PM
#284
Member
Join Date: Nov 2011
Location: Manchester, ME
Posts: 195
Likes: 0
Received 1 Like
on
1 Post
10' C300 Sport and 07 Ducati S2R
Hey Glyn, how does someone contact Stuttgart? I would REALLY like to get this entire thread to them... I think they would be interested... or maybe not?
03-10-2014, 12:32 AM
#285
Senior Member
Update....
I contacted MB Canada about this issue and I was told that the WIS document that everyone was mentioning here is not for the c-class (WTF!) I was told that to confirm I have the drain on the torque converter they need to get my car in a lift and get it inspected and if it does....this is where the manager stopped his sentence.
What they are saying is that a transmission service is not a transmission flush. ..I was also told that they won't replace the oil pan unless it is noted on the WIS document that they are using with regards to the car and if I want it to get replaced to the new version it shall be requested by the owner (what!?) and I should pay for it.
....The parts required to change the pan cost close to $170 only. Would it be wise to get this replaced if I take it to a Indy shop or is there any way to find out if I do have that pan installed or not.
I contacted MB Canada about this issue and I was told that the WIS document that everyone was mentioning here is not for the c-class (WTF!) I was told that to confirm I have the drain on the torque converter they need to get my car in a lift and get it inspected and if it does....this is where the manager stopped his sentence.
What they are saying is that a transmission service is not a transmission flush. ..I was also told that they won't replace the oil pan unless it is noted on the WIS document that they are using with regards to the car and if I want it to get replaced to the new version it shall be requested by the owner (what!?) and I should pay for it.
....The parts required to change the pan cost close to $170 only. Would it be wise to get this replaced if I take it to a Indy shop or is there any way to find out if I do have that pan installed or not.
03-10-2014, 09:06 AM
#286
Super Moderator
They know the problem. Much as it might surprise you they watch these forums.
03-10-2014, 10:26 AM
#287
Member
so, been reading about the problems with this transmission. I have a brad new, just built January of 2014 C300. I bought 4 years of service from the dealer
Now what to I have to watch out for and is there anything I can do now to prevent problems down the road
Now what to I have to watch out for and is there anything I can do now to prevent problems down the road
03-10-2014, 01:08 PM
#288
Senior Member
You can contact dialog@daimler.com & they will steer it in the right direction.
They know the problem. Much as it might surprise you they watch these forums.
They know the problem. Much as it might surprise you they watch these forums.
Glyn and others,
Is the any way to check the ATF level by the DAS or other sensor system?
As a rule, always look under the car for fluid leaks.
03-10-2014, 03:27 PM
#292
MBWorld Fanatic!
03-10-2014, 07:49 PM
#293
Senior Member
Glyn,
Here is the VIN# of the GLK - WDCGG8HB2BF684221
Here is the VIN# of the C-class - WDDGF81X19F279028 build is Nov. 2008
I need to look at the build date of the GLK tonight as the wife drove off first before i manage to look at it.
Thanks Glyn!
Here is the VIN# of the GLK - WDCGG8HB2BF684221
Here is the VIN# of the C-class - WDDGF81X19F279028 build is Nov. 2008
I need to look at the build date of the GLK tonight as the wife drove off first before i manage to look at it.
Thanks Glyn!
My info on the original parts has:
A0019901117 TC plug for GLK class has 722.960 Transmission with A2222700512 pan (which might be the old style with the black overfill tube).
A0019901117 TC plug for C class has 722.964 Transmission with 2212701212 pan (new style with the white overflow tube?)
Anybody know if these are the modified pans?
check with the parts dept. and SA if the pan has already been changed.
03-10-2014, 10:45 PM
#295
MBWorld Fanatic!
Thanks Dave. I will tell the dealership your findings ans ask about those oil pan numbers. My car is with the dealership right now for a service B and it also has a esp/abs inoperable problem (again!) A speed sensor they already replaced two weeks ago is bad again. What is the possibility of a new speed sensor breaking again in a span of two weeks? I was told it might be something else making the speed sensor go bad. Somehow this car is starting to give me a sour face and hopefully not put me off with the brand. I just received my JDspeed AMG spoiler today and I dont know if I will still install it on the car.
03-13-2014, 09:45 PM
#296
MBWorld Fanatic!
I want to say Thank You to all the members in this thread who help out in educating me about this TC service issue. I am happy to report that MB Canada did the right thing and instructed the dealership to redo my transmission service the proper way. I say the car shifts a little more smoother and have more finess than before. It is confirmed that my car has the TC drain bolt and I was told by the service manager my car was in some way the subject of educational reference to the other shop guys to enligthen them when another "*****" (he didn't really say "*****") like me tell them to do a TC drain when they go for a transmission service. In total 9.5 liters of oil was taken out.
In a way this saved me $350+tax to redo it again with a Indy and I am very happy. I usually leave the service centre heavy hearted whenever I pay for the service but this time even after paying $900 for service B and brake fluid flush I came out smiling because I got what I want and not paying a single cent for it.
In a way this saved me $350+tax to redo it again with a Indy and I am very happy. I usually leave the service centre heavy hearted whenever I pay for the service but this time even after paying $900 for service B and brake fluid flush I came out smiling because I got what I want and not paying a single cent for it.
03-14-2014, 08:45 AM
#298
Junior Member
Join Date: Feb 2014
Posts: 37
Likes: 0
Received 2 Likes
on
2 Posts
'11 MB C300, '93 Toyota Supra T , '12 Chevy Cruze
Glad to hear shotgun_banjo.
This is why I at times just do all this stuff myself. Read it, buy my tools, learn the trade, and just save myself time and hassle( with the occasion of hassling myself lol).
This is why I at times just do all this stuff myself. Read it, buy my tools, learn the trade, and just save myself time and hassle( with the occasion of hassling myself lol).
03-14-2014, 12:35 PM
#299
Senior Member
Now I conserned about my INDY's ATF service. He said that he drained the TC, adjusted level at 93 degrees F and used 6 Qt, but by my bottle count use 7Qt for the case of Shell ATF 134 that I provided. The ATF filling machine was from this neighbor's shop.
How will a 722.902 (7G) act with 2 liters short of ATF? Any way to check the ATF level without removing the showl and using the overfill tube? Via the DAS?
How will a 722.902 (7G) act with 2 liters short of ATF? Any way to check the ATF level without removing the showl and using the overfill tube? Via the DAS?
