AMG wheel oxidation and CAC fail
Thread Starter
Newbie
Joined: Jan 2010
Posts: 12
Likes: 0
c 350
AMG wheel oxidation and CAC fail
I have a 2009 C350 with the offset AMG wheels. These wheels are showing visible oxidation at the hub. The car has 44000 on it. I've had it since about 100 miles. I live in Florida. MB's rep is telling the dealer that they don't warrant the wheels that have had damage from external sources. How in blue blazes can I damage the periphery of the hole in the center of the wheel where the cap fits and not the rest of the wheel? The rep left the dealership without any explanation as to how this is possible, only that there not covering it. My contention is that they were either improperly clear coated or cast and that the oxidation has just now manifested itself.
The story improves. When MB customer service was contacted for clarification, Jen K, a rep there, parroted the exact same answer. I was looking for some logical reasoning. I thanked her for listening, she is well trained, and asked her to reduce their finding to paper and she told me she could not do that. After making a real point of telling me the conversation would be recorded from the beginning she could not write it out and sign it. What?...Why?...She contends that generally they don't see this oxidation pattern in cars with this much mileage. Generally...huh. Odd. She said they might be willing to grind and repaint the wheels. I have a decent full frame camera, a macro lens and a ringflash. I'll be posting photos.
Anyone else out there seen this? I'd appreciate a little clarity/help on this issue.
Thanks for reading this post, Snapshackle
The story improves. When MB customer service was contacted for clarification, Jen K, a rep there, parroted the exact same answer. I was looking for some logical reasoning. I thanked her for listening, she is well trained, and asked her to reduce their finding to paper and she told me she could not do that. After making a real point of telling me the conversation would be recorded from the beginning she could not write it out and sign it. What?...Why?...She contends that generally they don't see this oxidation pattern in cars with this much mileage. Generally...huh. Odd. She said they might be willing to grind and repaint the wheels. I have a decent full frame camera, a macro lens and a ringflash. I'll be posting photos.
Anyone else out there seen this? I'd appreciate a little clarity/help on this issue.
Thanks for reading this post, Snapshackle
