2011 C300 taillight recall
So I have the aftermarket LED taillights installed on my car and have been receiving the Check Rear Right Taillight error message intermittently. I checked the connector on the drivers side and all looked well. I checked the passenger side connector and one of the ports (ground wire) was kind of burned looking. So I took my car to the closest Mercedes dealership to get the recall done. Here is my story:
Saturday: Dropped my car off - service advisor stated my car would be worked on first thing Monday morning.
Monday: I get a call from the advisor around noon stating the recall has been completed.
Monday evening: Advisor sends his porter to pick up my car - I stand there waiting and reading my receipt and it states "Recall could not be performed due to aftermarket taillights". I go back to the advisor and WHAT? He goes "Oh, I did not even see that note", when it was the only note on the damn receipt. Then he goes "Ok I will talk to my tech tomorrow morning because he is gone for the day". He does not tell me to leave the car but he did not tell me to take the car home either… So I just leave because the porter hadn’t even brought my car yet. I was a little annoyed that the advisor can be that irresponsible.
Tuesday morning: Advisor calls me and says “I didn’t realize you did not take your car home? I saw it in the service lane this morning with no service tag”. I am pissed at this moment. Why the F would I take my car home when nothing was done and he didn't tell me to take my car home… He then goes “sir, the recall cannot be performed because of my aftermarket taillights...” So I explain to him that the connector is still OEM, the recall should not have anything to do with the actual taillights. He goes "My tech states there are wires spliced back there and epoxy on the connectors so he could not even unplug anything". I am super pissed at this moment because obviously the tech did not even look hard enough that lazy useless piece of @$$. I tell my advisor I was able to remove the OEM connector and see the burned port. So, he states he will let his SHOP FOREMAN take a look at it and call me back.
Tuesday afternoon: Good for nothing advisor calls and states the work was completed; my car was ready for pickup.
Tuesday evening: Go to pick up my car and all looks well. I checked both connectors and do not see any burned ports. I get home and park the car only to see “Check Rear Right Taillight” message… I checked bulbs etc. and all looks good. Brake lights all turn on as they should.
So, what do you guys think is wrong here? Does the car need to be driven more maybe? Is there a fuse that needs to be replaced? Did the dealership only complete one side of the car?
Only issue is that I hear a clicking noise from the taillights when the brake is pressed… Actual taillights need to be replaced?
So I have the aftermarket LED taillights installed on my car and have been receiving the Check Rear Right Taillight error message intermittently. I checked the connector on the drivers side and all looked well. I checked the passenger side connector and one of the ports (ground wire) was kind of burned looking. So I took my car to the closest Mercedes dealership to get the recall done. Here is my story:
Saturday: Dropped my car off - service advisor stated my car would be worked on first thing Monday morning.
Monday: I get a call from the advisor around noon stating the recall has been completed.
Monday evening: Advisor sends his porter to pick up my car - I stand there waiting and reading my receipt and it states "Recall could not be performed due to aftermarket taillights". I go back to the advisor and WHAT? He goes "Oh, I did not even see that note", when it was the only note on the damn receipt. Then he goes "Ok I will talk to my tech tomorrow morning because he is gone for the day". He does not tell me to leave the car but he did not tell me to take the car home either… So I just leave because the porter hadn’t even brought my car yet. I was a little annoyed that the advisor can be that irresponsible.
Tuesday morning: Advisor calls me and says “I didn’t realize you did not take your car home? I saw it in the service lane this morning with no service tag”. I am pissed at this moment. Why the F would I take my car home when nothing was done and he didn't tell me to take my car home… He then goes “sir, the recall cannot be performed because of my aftermarket taillights...” So I explain to him that the connector is still OEM, the recall should not have anything to do with the actual taillights. He goes "My tech states there are wires spliced back there and epoxy on the connectors so he could not even unplug anything". I am super pissed at this moment because obviously the tech did not even look hard enough that lazy useless piece of @$$. I tell my advisor I was able to remove the OEM connector and see the burned port. So, he states he will let his SHOP FOREMAN take a look at it and call me back.
Tuesday afternoon: Good for nothing advisor calls and states the work was completed; my car was ready for pickup.
Tuesday evening: Go to pick up my car and all looks well. I checked both connectors and do not see any burned ports. I get home and park the car only to see “Check Rear Right Taillight” message… I checked bulbs etc. and all looks good. Brake lights all turn on as they should.
So, what do you guys think is wrong here? Does the car need to be driven more maybe? Is there a fuse that needs to be replaced? Did the dealership only complete one side of the car?
Only issue is that I hear a clicking noise from the taillights when the brake is pressed… Actual taillights need to be replaced?
Do you have another Mercedes dealership around to get a second opinion on them?
Do you have another Mercedes dealership around to get a second opinion on them?

Nope. The message came up long after putting in the taillights (bought and installed the lights in Dec 2014 and got the message maybe a month ago).
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I installed the OEM lights, which are super gross looking. No error messages at all! So it has got to be the lights
Any suggestions? Should I splice and see what happens? I reached out to the company that sold them to me but got no response. I asked about a 1 year warranty.
If there connector/wire harness appears to be corroded (and typically, it is) then they are to replace the connector as well.
Edited to add: Link to NHTSA Official Recall Notice
I just snipped off the wire that went into the melted/burnt bit of the connector/plug and spliced it to the corresponding wire out of the FL light plug. This is the last wire.
I've taped them up, so a picture may be a bit difficult. Sorry.

You notice burnt wiring, you admit that the error message started after you put non-OEM lights in, you admit there have been alterations made to the OEM wiring harness to make your after market lights work - and you're upset that they don't want anything to do with it?
I think you need to accept the possibility that your after market lights, or your wiring harness butchering are the cause of your errors - and stop blaming MB for your woes.
If your lights are working (as you said earlier) but the error message is still displaying, that would suggest either poor wiring continuity (from your splicing)- or resistance issues (esp if you replaced a filament system with an LED system which requires resistors as you mentioned).
You notice burnt wiring, you admit that the error message started after you put non-OEM lights in, you admit there have been alterations made to the OEM wiring harness to make your after market lights work - and you're upset that they don't want anything to do with it?
I think you need to accept the possibility that your after market lights, or your wiring harness butchering are the cause of your errors - and stop blaming MB for your woes.
If your lights are working (as you said earlier) but the error message is still displaying, that would suggest either poor wiring continuity (from your splicing)- or resistance issues (esp if you replaced a filament system with an LED system which requires resistors as you mentioned).
There were no alterations made to my OEM wiring harness actually... Where did you read this?????? I was upset with MB because they didn't perform the recall and then called me saying "your car is ready for pickup".
I've already spoke with the seller and they are working with me to replace/repair the faulty taillights...
Are you retarded? You're mixing up other peoples posts/comments wit mine or something

And you can prove that? I hope so - because if I was the service supervisor and came across someone with your attitude I'd just point out that any non-standard modification to an electrical circuit (Ie your china-spec tail lights) will void the warranty and thus you can go EAD.
Burnt connectors are often a sign of high-resistance caused by heat. This can be due to cut or nicked wiring, LOOSE connections (eg, a poor fit between factory connector and your china-spec lights) or an increase in resistance due to incorrect gauge wiring (eg, what is most likely featured in your china-spec lights).
So before you go shooting your mouth of at me, or at your service supervisor, you better educate yourself. You can come join me in my school for 'special people'.
Burnt connectors are often a sign of high-resistance caused by heat. This can be due to cut or nicked wiring, LOOSE connections (eg, a poor fit between factory connector and your china-spec lights) or an increase in resistance due to incorrect gauge wiring (eg, what is most likely featured in your china-spec lights).
So before you go shooting your mouth of at me, or at your service supervisor, you better educate yourself. You can come join me in my school for 'special people'.








