C-Class (W204) 2008 - 2014: C180K, C200K, C230, C280, C300, C350, C200CDI, C220CDI, C320CDI

Car won't start (changed battery and tested all of the fuses)

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old 06-20-2019, 06:30 PM
  #1  
Junior Member
Thread Starter
 
Logan_Volcan's Avatar
 
Join Date: Jun 2019
Posts: 66
Received 2 Likes on 2 Posts
C300 2010
Car won't start (changed battery and tested all of the fuses)

A few days ago my car turned on just fine, I went to my doctor appointment but when I got out my car wouldn't start anymore. I tried jumping it but it didn't work. Went and bought a new battery, installed it, and still nothing. Towed the car to my friend's garage and they:
  • checked all of the fuses and they were working fine.
  • checked the new installed battery and it is good to go as well
  • checked the old battery and it had failed. They tried recharging it and it failed that test too (last time I had changed a battery it was Nov. 2016).
Things that we noticed:
  • the key locks and unlocks the car
  • the car recognizes that a key has been inserted and when the door is open it gives a warning to take the key with me.
  • To put the car in neutral I have to take leather cover around the shift lever OFF and press that yellow notch. Without doing that, even with the key in the ignition, the shift lever is locked.
  • when turning the key all the dashboard lights won't come on. The radio comes on, the headlights will turn on, the lights inside the car can be turned on but all the engine lights and everything else in the dashboard won't come on.
  • My spare key has a dead battery but when trying to turn the car on it did the same thing as my other key

C300, 2010, 106,000 miles on it. I've needed to do service A5 37days ago (before when the car did turn on)

What do you guys think it could be? Mercedes charges $189 just for a diagnostics

Edit: When I put the key into the ignition it does show the millage and everything else, but when I turn the key it doesn't show the engine lights and those other little lights turning on. I can even go take a picture or video of it and upload it just to make sure I'm not missing anything.

Edit 2 (6/21): I got a new battery for the spare key and also have a basic OBD2 tester. The OBD didn't pick up any error codes but I ordered the best icarsoft one so I will try that to when it comes in tomorrow. When I insert a key I do NOT hear the ESL unlocking and locking sound. I think the ESL has failed. I found this great video about how to fix it but I need to get the ESL to go into unlock position first.

Last edited by Logan_Volcan; 06-21-2019 at 03:39 PM. Reason: adding more information (edit 2)
Old 06-20-2019, 10:15 PM
  #2  
Junior Member
Thread Starter
 
Logan_Volcan's Avatar
 
Join Date: Jun 2019
Posts: 66
Received 2 Likes on 2 Posts
C300 2010
Is there a diagnostic tool that you guys would recommend I purchase to see what could be the issue or that would not be possible since the car is not giving any error messages?
Old 06-21-2019, 08:04 AM
  #3  
Super Member
 
Moto_Guzzi's Avatar
 
Join Date: Nov 2008
Location: SA
Posts: 583
Received 28 Likes on 28 Posts
2008 C350-Sport-AMG-Active Agility Pack + B170 2008+Mitsibishi+Mazda
When my car's steering lock failed, I could get it in neutral normally thats how it got on the flatbed, just added info.
Old 06-21-2019, 08:41 AM
  #4  
MBWorld Fanatic!
 
ygmn's Avatar
 
Join Date: Sep 2018
Location: New Orleans
Posts: 2,349
Received 634 Likes on 472 Posts
2015 E400 Sedan
Things it could be:
Park Neutral switch
Igntion switch
Maybe one of those computers
Old 06-21-2019, 01:22 PM
  #5  
Member
 
dboyrusky's Avatar
 
Join Date: Aug 2016
Location: Seattle
Posts: 158
Received 4 Likes on 4 Posts
2019 GLC300 4matic, 2019 C300 4matic, 2018 C300 4matic, 2009 C300 Flex, 2004 C230 Kompressor
Check the electronic steering lock, dealership would need to replace it
Old 06-21-2019, 03:43 PM
  #6  
Junior Member
Thread Starter
 
Logan_Volcan's Avatar
 
Join Date: Jun 2019
Posts: 66
Received 2 Likes on 2 Posts
C300 2010
I just added an update to the original post. I believe the ESL has failed because when I insert/remove the key I do not hear the ESL unlocking/locking.

The steering wheel is locked. Looking back at it 4 days ago when I put it in neutral I could barely move the steering wheel...i basically couldn't.

Might need an ESL emulator to test it out.
Old 06-21-2019, 03:45 PM
  #7  
Junior Member
Thread Starter
 
Logan_Volcan's Avatar
 
Join Date: Jun 2019
Posts: 66
Received 2 Likes on 2 Posts
C300 2010
Originally Posted by Moto_Guzzi
When my car's steering lock failed, I could get it in neutral normally thats how it got on the flatbed, just added info.
Thank you Moto. By steering lock do you mean the ESL? I'm new to all of this so I'm trying to make sure I'm not misundering anything
Old 06-21-2019, 04:10 PM
  #8  
Senior Member
 
dave2001auto's Avatar
 
Join Date: Jul 2013
Posts: 478
Received 13 Likes on 13 Posts
84 300d 2009 e320 bluetec
Make sure a clear coat was not put on the terminals before assembling them. Happen to daughter’s Car. Ran for a week. Took out the starter and cable.
Old 06-21-2019, 04:42 PM
  #9  
Super Member
 
Moto_Guzzi's Avatar
 
Join Date: Nov 2008
Location: SA
Posts: 583
Received 28 Likes on 28 Posts
2008 C350-Sport-AMG-Active Agility Pack + B170 2008+Mitsibishi+Mazda
Yes, ESL........ (EIS & ESL)

On my car when the steering lock failed, I could switch it on, put it in neutral, hoist on flatbed, not the same regarding neutral as yours.
In my case they 1st replaced the EIS, but it was not that, then the steering lock which was the cheapest(Under gurantee). My car was 3-Weeks in workshop. Dates on invoice indicate they replaced ESL during the last week and then could get it to work.

When I inserted the key, I did not hear the whirr sound, ....not sure about your situation regarding the whirr sound, however my cars neutral behaved different than yours.

Lets see how the neautral symptom matters...

Last edited by Moto_Guzzi; 06-21-2019 at 04:48 PM.
Old 06-21-2019, 05:58 PM
  #10  
Junior Member
Thread Starter
 
Logan_Volcan's Avatar
 
Join Date: Jun 2019
Posts: 66
Received 2 Likes on 2 Posts
C300 2010
Originally Posted by Moto_Guzzi
Yes, ESL........ (EIS & ESL)

On my car when the steering lock failed, I could switch it on, put it in neutral, hoist on flatbed, not the same regarding neutral as yours.
In my case they 1st replaced the EIS, but it was not that, then the steering lock which was the cheapest(Under gurantee). My car was 3-Weeks in workshop. Dates on invoice indicate they replaced ESL during the last week and then could get it to work.

When I inserted the key, I did not hear the whirr sound, ....not sure about your situation regarding the whirr sound, however my cars neutral behaved different than yours.

Lets see how the neautral symptom matters...
I'm not getting the whirr sound either. Here are the 2 videos I made trying to show everything. I was so hot that my mind was running blank lol.

I wonder why my car didn't go into neutral without me having to do it manually.


Old 06-21-2019, 06:01 PM
  #11  
Junior Member
Thread Starter
 
Logan_Volcan's Avatar
 
Join Date: Jun 2019
Posts: 66
Received 2 Likes on 2 Posts
C300 2010
Originally Posted by dave2001auto
Make sure a clear coat was not put on the terminals before assembling them. Happen to daughter’s Car. Ran for a week. Took out the starter and cable.
Hi Dave, thank you for the heads up. Could you please explain a little more what you mean by not having a clear coat put on the terminal before assembling it? As in clear coat of paint?
Old 06-22-2019, 07:41 AM
  #12  
Super Member
 
Moto_Guzzi's Avatar
 
Join Date: Nov 2008
Location: SA
Posts: 583
Received 28 Likes on 28 Posts
2008 C350-Sport-AMG-Active Agility Pack + B170 2008+Mitsibishi+Mazda
I assume a clear coat of paint will make the battery & terminals look shiny, but leave poor connection on terminals if not removed from terminals.
Old 06-25-2019, 05:28 AM
  #13  
Senior Member
 
dave2001auto's Avatar
 
Join Date: Jul 2013
Posts: 478
Received 13 Likes on 13 Posts
84 300d 2009 e320 bluetec
Originally Posted by Moto_Guzzi
I assume a clear coat of paint will make the battery & terminals look shiny, but leave poor connection on terminals if not removed from terminals.
It was a battery terminal protectant spray that was to be used after assembly to protect against acid. It caused a poor contact that took stop working after a few starts, then towed to shop and several hours of diagnosis. After cleaning it worked for a few starts. The positive cable was $300 for it had a built sensor in it.
when the Mercedes battery was replaced was the headlights turned off and battery disconnected for 3 or more minutes before connecting the new battery?

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.

Quick Reply: Car won't start (changed battery and tested all of the fuses)



All times are GMT -4. The time now is 02:55 PM.