Remote Start
Just picked up my 2016 C 4matic Sedan this week. I have been trying to do a remote start through mbrace and it keeps failing stating that it can't communicate with my car yet all of the other remote functions work (lock, unlock, locate, etc.). Has anyone been able to get this remote start feature to work?
|
Originally Posted by kasendorf
(Post 6600515)
Just picked up my 2016 C 4matic Sedan this week. I have been trying to do a remote start through mbrace and it keeps failing stating that it can't communicate with my car yet all of the other remote functions work (lock, unlock, locate, etc.). Has anyone been able to get this remote start feature to work?
|
Doors are locked. Mbrace can lock and unlock them. Guess I may have a problem.
|
Brand new C300 as well...remote start is very very very inconsistent. Nearly useless. The door locking/unlocking works more regularly, but that's not my intended purpose of using the app anyhow. I've not gotten the locate to work even once.
I texted my sales rep, who told me that the "registration process" takes 48 hours. Not only did I not believe that to be true, it has not made a difference and we are 5 days in now. I've read the reviews of the iPhone app on the Apple site, and they are horrendous. I suppose that this is likely an app issue and will eventually get corrected, but it is very disappointing. |
Dealership told me that Mbrace isn't available for 2015? Do any of you know how true that is I could really take advantage of the remote start!
|
Originally Posted by Jurzeykid
(Post 6602415)
Dealership told me that Mbrace isn't available for 2015? Do any of you know how true that is... Number one reason why I will not be renewing my subscription to mbrace past the free trial period...especially since the MY2016 gets mbrace free for 5 years. :mad: |
I will say, my remote start via the MBrace app does seem to be working more consistently over the past couple of days.
|
Originally Posted by kasendorf
(Post 6600632)
Doors are locked. Mbrace can lock and unlock them. Guess I may have a problem.
Press the I in the car and let it connect to the mbrace system. Just talk to the nice lady on the other side for a sec then hang up. It's sounds stupid but hitting that button transfers something that speeds up the process. At least that's what the salesman said and after I did it it worked like a charm. |
Mine not working either on C63S AMG....very disappointing. Will try the old fashioned way and make a phone call through the mbrace system. Remote start in my C7 worked everytime through the GM apps.
|
Originally Posted by cajun1689
(Post 6602970)
Press the I in the car and let it connect to the mbrace system. Just talk to the nice lady on the other side for a sec then hang up. It's sounds stupid but hitting that button transfers something that speeds up the process. At least that's what the salesman said and after I did it it worked like a charm.
|
It may not just be limited to the 2015. I just purcahsed a 2016 C450 (last Thursday), and I'm having the same problem with remote start and with the companion app. I called MB today, and was told it was because my car was built BEFORE October 1, 2015 (my car has a 9/22/2015 build date). I'm taking it into my dealership tomorrow, if I missed mBrace2 upgrade by 8 days I'm going ot be pissed -- espicially since the sales rep told me it had it!
|
Originally Posted by hagel
(Post 6610869)
It may not just be limited to the 2015. I just purcahsed a 2016 C450 (last Thursday), and I'm having the same problem with remote start and with the companion app. I called MB today, and was told it was because my car was built BEFORE October 1, 2015 (my car has a 9/22/2015 build date). I'm taking it into my dealership tomorrow, if I missed mBrace2 upgrade by 8 days I'm going ot be pissed -- espicially since the sales rep told me it had it!
|
Originally Posted by Vipershade
(Post 6610963)
My C450 was built on 9/24/2015, and I can confirm that remote start works without any issue.
|
My remote start now works. I called mbrace and spoke with technical support. They seemed familiar with issue and were able to correct it. My C300 4matic was a September build.
|
Do you know how to lock the car from the outside while its idling?
|
Originally Posted by Jurzeykid
(Post 6611762)
Do you know how to lock the car from the outside while its idling?
|
I'm sure I can find this somewhere in the manual, but maybe someone knows.
I tried remote start yesterday, just to see if it works and it did. When I got to my car, she was running and locked. I used the fob to unlock the trunk and the car immediately turned off and I got a notice on the MBrace app that my car was turned off because a door was opened. So, my question is what value is remote start, if opening a door or the trunk, shuts the car off? |
Originally Posted by rbrylaw
(Post 6612755)
So, my question is what value is remote start, if opening a door or the trunk, shuts the car off? |
Originally Posted by cidtek
(Post 6612850)
To pre heat or cool the cabin interior is one thing that comes to mind. A momentary shut down won't negate that. Come spend a winter up in Canada and you will appreciate that. Wait a minute... we don't have MBrace - never mind.
You are correct that a shutdown won't negate permitting the engine to heat up, but I was curious why using the fob or maybe even app would cause the engine to shut down. What if I was somehow without my key and needed to start the car remotely and then get in it to drive it? I'm sure there's a safety or theft concept in this, but I'm missing it, clearly. |
I think from a theft perspective it's a simple no key - no drive. Anything more convenient than that is also making convenient for others to steal your car.
Answer this since I can't use MBrace - does all the app need is just your VIN? |
Originally Posted by cidtek
(Post 6612960)
I think from a theft perspective it's a simple no key - no drive. Anything more convenient than that is also making convenient for others to steal your car.
Answer this since I can't use MBrace - does all the app need is just your VIN? In the App, it has an account page that includes: My Name Account # VIN My email address, phone and an emergency contact |
mbrace Remote Start is a Complete Bust
12/2015 manufactured 2016 C300 remote start is sketchy at best, but I've just observed that when it's really cold here in the NE the app doesn't work from around 6:45AM to ~9:30 AM EST. Hmmmm, how coincidental is it that this time frame seems to sync with the morning drive time. I submit this is a bandwidth issue but of course mbrace comes up with all kinds of BS that has no relevance to why the app fails to communicate with the vehicle (the error message says that). "Our engineers are aware of the problem and are working toward a solution." How much of a solution can there be when the whole thing runs on 3G wireless network technology? Which mbrace, of course, blames on MB itself as the decision maker for using 9 year old technology. Even Chevrolet uses 4G LTE.
|
I also live in the NE and have received the "communications failure message" when I try to start remotely in the morning. I usually just try again and it works so no big problem. The other morning my car's interior temperature was 16 degrees. When I tried to remote start at about 7:00 I received the message, tried again and it worked. The minor inconvenience of trying 2 or 3 times doesn't take away from getting into a warm car.
|
Originally Posted by Duspin07
(Post 6675930)
12/2015 manufactured 2016 C300 remote start is sketchy at best, but I've just observed that when it's really cold here in the NE the app doesn't work from around 6:45AM to ~9:30 AM EST. Hmmmm, how coincidental is it that this time frame seems to sync with the morning drive time. I submit this is a bandwidth issue but of course mbrace comes up with all kinds of BS that has no relevance to why the app fails to communicate with the vehicle (the error message says that). "Our engineers are aware of the problem and are working toward a solution." How much of a solution can there be when the whole thing runs on 3G wireless network technology? Which mbrace, of course, blames on MB itself as the decision maker for using 9 year old technology. Even Chevrolet uses 4G LTE.
|
My remote start rarely works on first try, but almost always will work second try. I'm starting at about 6:55am, likely when the system is being overwhelmed.
|
All times are GMT -4. The time now is 07:52 AM. |
© 2024 MH Sub I, LLC dba Internet Brands