Does warranty transfer?
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2018 GLC63
Does warranty transfer?
I bought a 2018 MB which was an executive car until 6900 miles, and then got sold/titled to the first owner in 2020. The third party dealer seller showed me the Carfax, which says warranty started in 2020 and will expire after 4 years /50k miles from then. I called a few different MB dealers, some confirm that's true, while others say that if I bought the car from a third party dealer, warranty is voided, but if I bought it from an individual, warranty is transferred. Does anyone know if I have warranty?
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Joined: Apr 2021
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From: Scottsdale, Arizona
2001 E55AMG
The vehicle is covered 4 years/50k miles from the inservice date, so you will be fine, take it into any MB dealership and they can see that on their computer, anything beyond that is just dealership games
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From: Toronto
2022 E53 AMG
Mercedes warranty transfers from the first owner to the next but only at the consent by MB. If the car is sold by a Private NON MB dealership, then the warranty will then become void as MB will not warrant a vehicle that has left their circle. However all MB comes with 4 years warranty automatically but will start at 2018 as per our car and END in 2022 and an extended warranty is only valid in MB circle.
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From: Scottsdale AZ
2015 CLS 550 2015 ML 400 Previous 2020 GLB 250 2019 A 220 2005 ML 350 1989 300 E 2001 SL 500
I bought a 2018 MB which was an executive car until 6900 miles, and then got sold/titled to the first owner in 2020. The third party dealer seller showed me the Carfax, which says warranty started in 2020 and will expire after 4 years /50k miles from then. I called a few different MB dealers, some confirm that's true, while others say that if I bought the car from a third party dealer, warranty is voided, but if I bought it from an individual, warranty is transferred. Does anyone know if I have warranty?
Thread Starter
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2018 GLC63
I would have a Mercedes dealer confirm the warranty start date. I have a feeling the warranty started sooner than 2020. The new car warranty stays with the car. MBUSA can void the warranty if the car has missed regular servicing, so you might want to check that as well.
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2017 C300 Sport
It depends on the dealership. Some MB dealerships will honor the warranty even if you bought the car from a third party. Ultimately it works in their favor to do so as they bill MB for all the warranty work they do. This is ideal as MB will always pay no questions asked whereas you as the new owner might not or want to or try to negotiate the price down/ go somewhere else that will do the repairs for a cheaper price.
I speak as someone that went through the same thing back in 2020.
I speak as someone that went through the same thing back in 2020.
Last edited by jb1894; Feb 8, 2023 at 08:03 AM.
MBWorld Fanatic!
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From: Scottsdale AZ
2015 CLS 550 2015 ML 400 Previous 2020 GLB 250 2019 A 220 2005 ML 350 1989 300 E 2001 SL 500
It depends on the dealership. Some MB dealerships will honor the warranty even if you bought the car from a third party. Ultimately it works in their favor to do so as they bill MB for all the warranty work they do. This is ideal as MB will always pay no questions asked whereas you as the new owner might not or want to or try to negotiate the price down/ go somewhere else that will do the repairs for a cheaper price.
I speak as someone that went through the same thing back in 2020.
I speak as someone that went through the same thing back in 2020.
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2017 C300 Sport
Dealers are not arbiters of the MBUSA warranty. MBUSA is. Having said that, there are circumstances where the warranty would not be honored. Primarily if the car is altered or the maintenance schedule has not been followed. I was working for BMW when a guy came in and he just purchased a used X3. He wanted to buy a BMW extended warranty(which BMW allows to subsequent owners, MB doesn't). The car had NEVER had any scheduled maintenance done. Warranty cancelled.
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From: Atlanta, GA
2020 S450 4Matic, 2022 GLS450 4Matic, 2015 C300
Source: Proud owner of a MB ELW after buying my car from a non-MB dealer!
Thread Starter
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2018 GLC63
Another update... dealer called me a few days after I picked up my car asking if I knew who the previous owner (whatever his name was). I said no that name does not ring a bell. Then the service advisor told me that warranty is only valid for the previous owner and that I do not have warranty going forward. But the otherwise the transfer box replacement and service (likely over $6k?) was free.
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Joined: Apr 2019
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From: Scottsdale AZ
2015 CLS 550 2015 ML 400 Previous 2020 GLB 250 2019 A 220 2005 ML 350 1989 300 E 2001 SL 500
Another update... dealer called me a few days after I picked up my car asking if I knew who the previous owner (whatever his name was). I said no that name does not ring a bell. Then the service advisor told me that warranty is only valid for the previous owner and that I do not have warranty going forward. But the otherwise the transfer box replacement and service (likely over $6k?) was free.
Looks like the dealer didn't do their homework and had to eat the cost of the repair.
Thread Starter
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2018 GLC63
. Thanks buddy for the free warranty claim.
