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C300 cpo extended warranty / unlimited mileage - coolant pipe

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Old Dec 4, 2023 | 10:03 PM
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C300 Sedan
C300 cpo extended warranty / unlimited mileage - coolant pipe

Hello,
I have a 2019 C300. 62k miles.
Coolant light came on & vehicle temperature became hot. I Brought my vehicle in to an authorized Mercedes Benz dealership. Diagnostic - coolant pipe is leaking and the coolant pipe needs to be replaced. Part: A2642008600. Dealership told me Is not covered under warranty and gave me a price for repair = 1200. The warranty contract states it covers “coolant pump”. Any help would be greatly appreciated!

Last edited by Summ; Dec 4, 2023 at 10:06 PM.
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Old Aug 12, 2024 | 07:26 PM
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Originally Posted by Summ
Hello,
I have a 2019 C300. 62k miles.
Coolant light came on & vehicle temperature became hot. I Brought my vehicle in to an authorized Mercedes Benz dealership. Diagnostic - coolant pipe is leaking and the coolant pipe needs to be replaced. Part: A2642008600. Dealership told me Is not covered under warranty and gave me a price for repair = 1200. The warranty contract states it covers “coolant pump”. Any help would be greatly appreciated!
Did you find a solution? I'm currently having that problem now. I have purchase extended warranty. But they are short of technicians so i wont be able to bring my car in til 1.5 weeks.
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Old Aug 12, 2024 | 09:44 PM
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2014 GLK350, 2017 C300 4 Matic
Sounds like the warranty covers the electric water pump but not the pipe or hoses. Not really fair, so I would try another dealer or call the dealer you bought extended warranty from to make sure it is not covered.
The only reason I can see why this would not be covered is that they consider it a wear and tear item like a water hose or a belt. These extended warranties are not as good as they make them sound to be, my MB Tex seat is splitting and it is not covered under the extended warranty because it's a wear and tear item...

Good luck.

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Old Aug 12, 2024 | 09:56 PM
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Originally Posted by mxl556
Sounds like the warranty covers the electric water pump but not the pipe or hoses. Not really fair, so I would try another dealer or call the dealer you bought extended warranty from to make sure it is not covered.
The only reason I can see why this would not be covered is that they consider it a wear and tear item like a water hose or a belt. These extended warranties are not as good as they make them sound to be, my MB Tex seat is splitting and it is not covered under the extended warranty because it's a wear and tear item...

Good luck.
I called 2 of my local dealers — it’s about a 4-7 day waiting period to get a diagnosis. They are short handed. They can’t tell me over the phone if my extended warranty will cover it without a diagnostic. It cost $120 just for them to look at it. I have already confirmed with my mechanic friend that it is a crack in the coolant pipe and it’s common because it’s made of plastic.
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Old Sep 3, 2024 | 09:45 PM
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Extended warranty covers coolant pipe crack

update: Mercedes was able to repair it for free as it is covered by extended warranty.


QUOTE=amieeye;9015898]I called 2 of my local dealers — it’s about a 4-7 day waiting period to get a diagnosis. They are short handed. They can’t tell me over the phone if my extended warranty will cover it without a diagnostic. It cost $120 just for them to look at it. I have already confirmed with my mechanic friend that it is a crack in the coolant pipe and it’s common because it’s made of plastic.[/QUOTE]
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Old Dec 28, 2024 | 02:29 AM
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Hello folks,

My 2019 E300 has a leaking coolant hose but the local dealership stated this is not covered under the extended warranty.

I’m wondering is the coolant hose same as a pipe and how did you guys get the dealership to cover it under warranty?

Appreciate any guidance on this matter, thank you
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Old Dec 28, 2024 | 03:37 AM
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I would shop around at different dealership and see if it’s covered! My dealership didn’t give me any issues. I specifically told the sales representative that I was concerned it wouldn’t be covered. He said there’s no way at around it and if there is a warranty problem it would have to be submitted to Mercedes. To my surprising It was covered for me and it save me a lot of money! Good luck. I would keep trying! The part that was specifically needed to be replace above was actual covered under warranty. I guess it’s by dealership ….

Last edited by amieeye; Dec 28, 2024 at 03:43 AM.
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