MB Dealer Shop replacing my SC Intercooler - quoted labor at 12hrs???
 

Hello Peeps!

Ok so I have a leaky intercooler... Luckily I still have one of those off shelves warranty covered by Western General and so off I go to my nearest MB shop here in Plano TX. Warranty folks has approved the repair and will cover all parts + 6.3hrs worth of labor - I was like AwEsOmE! Few moments later, service advisor rang - oh sir, total labor for your AMG built C32 will take 12 hrs of labor to replace your Air Charge Cooler (term used for Intercooler), remaining labor charge will have to come out of your pocket.. hmmm 5.8 x 120/hr = $696!!! Maintained my composure but deep inside me I want to knock the living daylights of my service advisor. I was just like, I am only asking you to replace my leaky Intercooler not the entire Engine! :smash:

So all you gurus out there.. help a brotha out. Already called my trusty warranty folks and informed me they have actually given more than enough labor time required for the type of repair on a C32 AMG and it based on a nationally recognized labor guide (Mitchell onDemand).

Sorry for the rant but what do you guys suggest..

Thank ya'll

we charge 6 hours to do it including fluid flush, car inspection, star testing etc. You need to remove the supercharger completely to get to the intercooler. 12 hours is extremely high

12.00hr :eek: thay must be somkeing crack. to remove and install it will be about 6-7 hr. aks for the star laber time for all the testing and install. the tech sood be asking for. short test, test after test, coolant presser check. drain coolant. remove supercharger, replace cooler. anything more then this is to support thair crack habbit.

Go somewhere else. I wouldn't even bother with them.

120.00 an hour is stealership price! my two MB indy shops and DynoComp are below $100 an hour.

My indi shop is $75/hour
and its run by people who ran the service dept who were formerly at the Miami dealership.

Yeah, mine's $82/hr and they're all former MB guys. Except, now they're not ***holes.